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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

” Addressing Barriers to Staff Alignment Communication often breaks down when deeper issues go unchecked, like high turnover, inconsistent training, or misaligned priorities between front and back of house. Turning Insight Into Action Clear and real-time communication should be a core part of staff training.

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How to Plan Your Restaurant's Grand Re-Opening Event

7 Shifts

When it comes to preparing your staff for your reopening, ensure you’ve updated their training for the latest health and safety procedures and precautions your restaurant will be observing. Invite influencers ?? To make your restaurant’s grand opening a hit on the local food scene, get influencers involved! Offer free stuff ??

Events 351
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Providing The Best Restaurant Customer Experience in 2024

7 Shifts

Staff Your restaurant staff, especially those assigned to the FOH, play a critical role in keeping your customers happy as they eat in your establishment. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills.

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14 Restaurant Management Tools to Make your Business More Efficient

7 Shifts

These kiosks not only created a positive customer service environment but also helped the chain navigate FOH labor shortages in recent years. This information can then influence your marketing initiatives. Employee experience Restaurant management software digitizes tasks like clocking in and out, tip pooling, and training.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

There are kitchen robots you can easily “train” by having them exactly replicate your arm movements and perform highly complicated yet repetitive cooking and preparation tasks. Another trend that’s influenced by labor shortages is how food will be offered in restaurants. The sleeping giant is virtual kitchens.

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Essential FOH Restaurant KPIs That Increase Profitability, Part 1

Restaurant365

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Tracking key FOH metrics can help provide a path to healthy revenue levels. Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. So, what data should you be tracking around your FOH?

FOH 78