Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Loyalty programs yield repeat business.

2021 169

2021 Fast Casual Mobile Ordering Social Media 169

Modern Restaurant Management

DECEMBER 21, 2022

The modern Kitchen Display System (KDS) will be more interactive to increase operational efficiencies and improve quality of food for the chefs and their teams. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency.

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 194

2021 Loyalty Program Coupons Fast Casual 194

7 Shifts

MARCH 30, 2022

How will you be getting more diners to eat your food this year? Answer: restaurant advertising and marketing. For casual establishments, consider putting promotional signs on the backs of bathroom stall doors and at the silverware stand. Maximize Indoor Real Estate with Signage. Floor Graphics. Table Top Signs.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JANUARY 19, 2022

The supply chain issues that have intermittently plagued other industries have also left restaurants scrambling, with everything from to-go cups to chicken wings going missing, often without warning and sometimes for weeks or months on end. The so-called Great Resignation has also taken a heavy tol l on the food service industry.

Food Supply 198

Food Supply Restaurant Law Email Marketing Mobile Ordering 198

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry. Innovative Loyalty Schemes.

Serving 187

Serving Loyalty Program Food Supply Point of Sale 187

Restaurant365

FEBRUARY 25, 2020

Just as there is no single food and drink formula for restaurant industry success, there is no simple formula for a healthy profit margin. Your restaurant profit margin can be influenced by food and inventory trends, your geographic location, the state of the broader economy, and a wide range of other factors. Fast Casual Restaurants.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Modern Restaurant Management

JUNE 15, 2021

In this edition of MRM Research Roundup, we have news of a possible-robust recovery for restaurants, home delivery and top food delivery apps. As diners head back into restaurants, new restaurant and food businesses are opening at near pre-pandemic levels. Surge in Diner Demand. Yelp found more than 3.7

2021 195

2021 Fast Casual Online Ordering Consumer Goods 195

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. Food costs increased in 2023: according to one survey, 60% of operators reported that all or most suppliers raised their prices , up from 50% in 2022. The global foodservice market size reached $2,989.5

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. The younger generations don’t just want great food, they expect memorable experiences. Companies rushed to market with new digital solutions out of necessity and customers were satisfied with the initial products.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.

2021 149

2021 Loyalty Program Mobile Ordering Consumer Goods 149

Modern Restaurant Management

JANUARY 31, 2020

percent from the previous year, led by underperformance in restaurant, food and nightlight categories, as well as brick-and-mortar shops. voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C.,

2020 189

2020 Loyalty Program Point of Sale 2019 189

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Top Marketer : Dan Farrell, Multi-units in MI. “The Juicey Awards are about honoring our passionate store owners.

Franchise 188

Franchise Franchising Fast Casual Loyalty Program 188

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Modern Restaurant Management

NOVEMBER 2, 2020

The cost to start a delivery service can depend on many factors, such as labor needs, POS upgrades, and marketing costs. For instance, if a restaurant could cross-utilize current staff to deliver food and already has the POS capabilities to handle delivery orders, the cost to launch could be minimal. The average was $1,923.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

Modern Restaurant Management

APRIL 11, 2022

As Americans reach for a potential post-pandemic world, the restaurant industry continues to reel from two years of economic, staffing and supply chain chaos. Of these, one of the biggest challenges facing independent, franchised and fast-casual restaurants is staffing. Get Creative. Promote Yourself.

Healthcare 201

Healthcare Cash Management Social Media Communication 201

Modern Restaurant Management

DECEMBER 21, 2020

Chris Prociv, VP Marketing & Innovation at La Brea Bakery. We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones.

2020 195

2020 Kitchen Safety Food Safety Loyalty Program 195

Modern Restaurant Management

MAY 7, 2021

It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. “It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods.

Franchise 172

Franchise Franchising Sustainability Fast Casual 172

Modern Restaurant Management

APRIL 20, 2021

With just under 50 percent of people planning to host their event outside, restaurants, hotels and venues with an outdoor space should begin promoting these offerings through their marketing and social channels. 62 percent of consumers have gone out to the On Premise for food since venues reopened, and 16 percent for a drink led occasion.

2021 188

2021 Online Ordering Mobile Ordering Guest Recovery 188

Modern Restaurant Management

JUNE 17, 2021

Among the new openings in 2021 so far, Freddy’s has celebrated new locations in key markets such as Florida, Tennessee, and Georgia. including the Northeast, Upper Midwest, California, Florida, Oregon, and Washington and large metro areas such as Pittsburgh and many of its surrounding markets. Taco John’s International Inc.

Franchise 170

Franchise Franchising Food Truck Loyalty Program 170

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. Inventory management is one of the most important, but challenging, aspects of running a food service business. Restaurant Labor Management.

Management 120

Management Management Mobile Ordering Point of Sale 120

Black Box Intelligence

NOVEMBER 16, 2021

Restaurant customer trends change, food and supply prices fluctuate and new competitors pop up every day. While one great deal or special may drive restaurant revenue, the reality is most restaurants need a mix of specials, discounts and loyalty rewards to offer a little something for everybody. It’s a constant challenge.

Guest Recovery 80

Guest Recovery Loyalty Program Email Marketing Customer Service 80

Modern Restaurant Management

MAY 1, 2020

Other businesses have seen a surge of consumer interest, including chicken-wing joints (+84 percent), pizzerias (+71 percent) and fast-food restaurants (+55 percent). dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. In the U.K.

2020 188

2020 Fast Casual Food Safety Guest Recovery 188

Modern Restaurant Management

JUNE 14, 2020

Department of the Treasury, issued new and revised guidance for the Paycheck Protection Program (PPP). This guidance implements the Paycheck Protection Program Flexibility Act (PPPFA), signed into law by President Trump on June 5, 2020, and expands eligibility for businesses with owners who have past felony convictions.

Food Safety 164

Food Safety Loyalty Program Kitchen Safety Online Ordering 164

Modern Restaurant Management

NOVEMBER 24, 2021

The organization is run by Veterans and former First Responders with a passion for helping heroes in search of their next calling and offers a variety of programs to help veterans and current and former first responders succeed within the franchising space.

Franchise 176

Franchise Franchising Loyalty Program 2022 176

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches made a strategic investment in Los Angeles phenomenon Bangin’ Buns with plans to expand the young concept across Southern California and bring the brand to new markets. Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list.

Franchise 186

Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

DECEMBER 21, 2020

In the last year we’ve been able to really focus on growing our off-premise business, and we found that guests enjoy our home-style comfort food in the comfort of their own homes. In fact, the data just came out on November 30) that all marketers (not just restaurants) have been forced to shift their media spend to digital.

2020 177

2020 Online Ordering Point of Sale Fast Casual 177

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 137

2020 Kitchen Safety Consumer Goods Point of Sale 137

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). This data covers U.S.

Hospitality 179

Hospitality Food Consumer Goods Point of Sale 179

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across “Demand is up and supply is down—and when that happens we see a huge increase in velocity,” said CGA’s client solutions director Matthew Crompton.

2021 188

2021 Guest Recovery Online Ordering Point of Sale 188

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. Virtual kitchens handle food delivery and have additional staff at the facility, so the barbecue brand will only need to employ a limited number of team members.

Franchise 188

Franchise Franchising Kitchen Safety Food Safety 188

Apicbase

MARCH 28, 2024

Most successful food businesses are now multi-unit and multi-channel. All come with their own data sets and metrics – food cost, inventory variance, sales numbers, the list goes on. Recipes – Your Core Data Set The back of house or production side of a food business is notoriously hard to manage.

Management 52

Management Management Point of Sale Kitchen Safety 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager. The Awards are one of these programs.”

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. percent year over year according to Black Box Intelligence’s Market Share Report. Fine and Family Dining Hurt by Holiday Shift. First, at 2.1

2019 125

2019 Compost Mobile Ordering Point of Sale 125