Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 21, 2022

A tightly integrated technology strategy will be key to workplace satisfaction and profitability. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Loyalty will continue to get more personal and less transactional.

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

JULY 29, 2021

Now, as restaurants embrace new technologies, there’s another threat to consider: cybercrime. Cybercriminals once infected 1,025 Wendy’s point-of-sale systems to steal credit card data, resulting in a $3.4 This segmentation will minimize the number of entry points a hacker has into your systems.

Loyalty Program 247

Loyalty Program Employee Relations Point of Sale Mobile Ordering 247

Black Box Intelligence

APRIL 21, 2021

Before the pandemic, only about 14% of all sales in full-service restaurants were for off-premise consumption,” shared Victor Fernandez, vice president of insights and knowledge at Black Box Intelligence. “By The restaurant industry has weathered its way through natural disasters, recessions, world wars and currently, the COVID-19 pandemic.

Technology 80

Technology Operations Employee Relations Kitchen Safety 80

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

7 Shifts

JULY 16, 2021

We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. At their best, they're an essential part of their community—a third place beyond work and the home. Table of Contents.

License 461

License Hiring Equipment Point of Sale 461

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. 54% of restaurants plan to spend more on technology in 2024. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 14, 2021

Knowing this will continue into 2022, we are continuing to focus on implementing technology that will help on-site team members streamline and efficiently perform their work to the best of their ability. The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

The Restaurant Times

JANUARY 18, 2023

Technology is crucial to the success of modern restaurants. Yet, we found out that about 45% of restaurant owners have trouble with their legacy technology because it is not flexible. Usually, the central system is a point-of-sale (POS) system. loyalty programs, and . loyalty programs, and .

Operations 52

Operations Loyalty Program Point of Sale Online Ordering 52

Modern Restaurant Management

AUGUST 17, 2020

Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

Apicbase

NOVEMBER 4, 2022

Apicbase partner Yollty , a loyalty software based in Luxembourg, takes a closer look at the critical areas of digital transformation in hospitality. New technologies that optimise workflows are emerging and help restaurateurs maximize their restaurant’s efficiency and profit margins while minimizing costs. .

Loyalty Program 52

Loyalty Program Hospitality Point of Sale Allergens 52

Modern Restaurant Management

DECEMBER 21, 2020

That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry. Here are their responses. Click here for part one. million meals in just six weeks.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

BNG Point of Sale

OCTOBER 13, 2021

How Does a Point of Sale System Benefit Retail Employees? Benefits of a POS System for Retail Employees. Employee-management tools are integrated into modern cloud-based point-of-sale software. Management can even monitor sales made by each employee with POS software.

Retail 52

Retail POS Point of Sale Employee Relations 52

Restaurant Clicks

FEBRUARY 17, 2020

A good point of sale system can help streamline your restaurant’s processes, from payments to inventory and much more. We’ve reviewed the top 9 restaurant point of sale systems so that you can find the best one for your restaurant business! Loyalty programs. What is a POS System? TouchBistro. Lightspeed.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” US Foods to Acquire Smart Foodservice. reducing to approximately 3.0x

Bar 128

Bar Cash Management Loyalty Program Point of Sale 128

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). The point is that restaurants and dining habits have changed dramatically in the past two centuries. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. Consumers ranked local chains as their second most desired type of apps and loyalty programs. The edition of MRM Research Roundup features what feeds us, drive-thru drama, a Tik Tok survey on restaurants and the best cities for beer. The State of What Feeds Us.

2021 158

2021 Fast Casual Mobile Ordering Social Media 158

Restaurant365

DECEMBER 2, 2019

managing employees. Cloud-based technology is especially important if you run multiple concepts or multiple units as it allows you to access and control information across locations. Other inventory management tasks such as automatic inventory tracking via point of sale system (POS) integration can also be automated.

Management 97

Management Management Point of Sale Inventory 97

Modern Restaurant Management

JANUARY 31, 2020

points relative to 2016, widened from a gap of 1.3 points in 2018. voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Yelponomics. Yelp released its first-ever annual Yelp Economic Average?

2020 170

2020 Loyalty Program Point of Sale 2019 170

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 183

Healthcare Employee Relations Online Ordering Customer Service 183

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Restaurant365

JULY 29, 2021

However, many CFOs are still facing uncertainty, particularly from pandemic-related complications that are still challenging operations and restaurant profitability. The restaurant industry saw new trends like: Increased sales for take-out and delivery. Increased focus on restaurant loyalty programs or custom mobile apps.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Apicbase

FEBRUARY 6, 2023

Successful ghost kitchens lean heavily on integrated technology systems to accept online orders, process payments, and manage back-end operations. Technology improves the efficiency of dark kitchens while ensuring a great customer experience. It’s an open secret but cloud kitchens are as much about tech as they are about food.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3

2020 175

2020 Fast Casual Point of Sale Online Ordering 175

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. The State of the Restaurant Industry. foodservice industry. Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., “The U.S.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates.

Mobile Ordering 173

Mobile Ordering Restaurant Law Seating Customer Service 173

Restaurant365

JANUARY 7, 2020

The restaurant industry knows that high turnover and unengaged employees can be costly. Operationally, unhappy employees can prevent a culture of accountability, call in late, or become no-shows, leaving you with an understaffed operation. Overview of How Employee Mobile Apps Have Improved Restaurant Management.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. 7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds.

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Restaurant365

DECEMBER 17, 2019

Instead, gradual sales growth will help your business gain traction and develop a solid foundation. Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. Costs of Opening and Running a Restaurant. Restaurant Startup Costs Breakdown.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

The Restaurant Times

JANUARY 14, 2022

In the US, food waste and related packaging account for almost 45% of the material that goes into landfills. Craft a business plan based on your specific requirements while taking cognizance of the company’s objectives, business-related factors, and other general operations. Globally, food waste generates 4.4 Choose Location.

Waste 98

Waste License Loyalty Program Website Management 98

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. It’s one more way we can show how much we care about our employees. “We are very excited about our partnership with SaverLife. . To be able to offer these types of resources means a lot.

Franchise 199

Franchise Franchising Fast Casual Point of Sale 199

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door.

Management 78

Management Management Cash Management Mobile Ordering 78