Employee Relations, Front of House and White Paper

‘La Cocina’ Shows the Ugly Side of Restaurant Kitchens

EATER

OCTOBER 25, 2024

Forced to enter quite literally through the back-alley door, Estela serves as guide into this bustling world of hierarchical division — front of house versus back of house, worker versus manager, American versus foreign-born. In La Cocina, cooking is not art, but a livelihood — a means to an end.

Back of House

Back of House White Paper Front of House Food Order

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

APRIL 29, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features trends in off-premise, coffee wars, the AI lifeline, the return of lunch, and how teens spend their dollars. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations

Reservations 2025 Marketing Loyalty Program

AI Food Intelligence and Now Serving Democracy

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding. The round is led by DST Global with participation from existing investors including Dragoneer Investment Group and Franklin Templeton.

Serving

Serving White Paper Food Recycling

Takeout For Good and Menus Go Tech

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. . Takeout For Good. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19.

Food Safety

Food Safety Kitchen Safety Mobile Ordering Guest Recovery

NLRB Joint Employer Final Rule and America’s Classics

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act.

Mobile Ordering

Mobile Ordering Front of House Customer Experience Back of House

MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022

2022 Mobile Ordering Guest Recovery Point of Sale

MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019

2019 Compost Mobile Ordering Online Ordering

Culture as a Competitive Advantage

Hot Schedules

MARCH 26, 2019

See how improving your employee experience will boost the guest experience, too. Engaging your employees will encourage them to stay. Engaging your employees will encourage them to stay. Disengaged vs. Engaged Employees. As you may imagine, disengaged employees deliver mediocre or negative customer experiences.

Employee Relations

Employee Relations Front of House Allergens Back of House

Essential Food Workers Are at Unique Risk for COVID-19. Some Are Fighting Back.

EATER

AUGUST 3, 2020

That’s how a decade-long employee for Tyson Foods, Inc. In a statement to Civil Eats, Tyson denied allegations of wrongdoing, but this Arkansas employee is hardly the only one sharing concerns about working conditions in meat processing plants during the pandemic. A nightmare.”.

Food

Food Kitchen Safety Front of House Food Safety

MRM Research Roundup: Mid-December 2020 Edition

Modern Restaurant Management

DECEMBER 17, 2020

This edition of MRM Research Roundup features news that consumers plan to put restaurants at the top of their shopping lists, the latest stats for on premise and why the restaurant of the future is here now. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020

2020 Point of Sale Consumer Goods Seasonal Menu

The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

NOVEMBER 3, 2022

When my friend was 22, she served at a steakhouse that mandated short dresses and heels. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. She promptly quit. These accounts may not shock you. Things don't always improve once you're the boss, either. Remember me?I Broccoli Hot Dogs!Beet

Leadership

Leadership FOH BOH Website Management

White Castle Flips for Flippy and Burma Bites

Modern Restaurant Management

OCTOBER 29, 2020

White Castle Flips for Flippy. White Castle® plans to expand work with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to target up to 10 new locations (in addition to the initial testing location) following completion of their current pilot, top photo.

Online Ordering

Online Ordering Customer Service Food Order Customer Experience

The Boundary Pusher

EATER

AUGUST 21, 2020

At the top of the meeting, she outlined the paper’s response to a few of the assertions in Teclemariam’s thread (Meehan’s salary is not $300,000; he planned coverage of Juneteenth). The next day, Yoshino informed Meehan the paper would launch a formal investigation into the allegations raised at the meeting.

White Paper

White Paper Social Media Magazine Back of House

Restaurateur Connection

‘La Cocina’ Shows the Ugly Side of Restaurant Kitchens

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Trending Sources

AI Food Intelligence and Now Serving Democracy

Takeout For Good and Menus Go Tech

NLRB Joint Employer Final Rule and America’s Classics

MRM Research Roundup: 2022 Restaurant Trends

MRM Research Roundup: Mid-December 2019 Edition

Culture as a Competitive Advantage

Essential Food Workers Are at Unique Risk for COVID-19. Some Are Fighting Back.

MRM Research Roundup: Mid-December 2020 Edition

The restaurant industry needs to step up for women. We asked four leaders how to do it.

White Castle Flips for Flippy and Burma Bites

The Boundary Pusher

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