Restaurant Business

JULY 21, 2025

The private-equity firm owns a controlling stake in Fitzpatrick’s former company Driven Brands, which owns auto repair franchises like Maaco, Meineke and other brands. The entirely franchised brand has closed nearly 8,000 domestic locations over the past decade, more than any other U.S. By Jonathan Maze on Jul. system sales declined 3.8%

Loyalty Program 237

Loyalty Program Leadership 2025 Franchise 237

Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. Starbucks’ latest gambit to improve operations?

Operations 218

Operations Leadership 2025 Fast Casual 218

Restaurant Business

JUNE 25, 2025

Fast-casual Panera Bread has been going through significant change over the past two years, with multiple board and leadership changes. As of early June, Panera Bread had 2,197 units, both company and franchised, in 48 states, Washington, D.C. By Lisa Jennings on Jun. Photo: Shutterstock. and Canada. Sign up here.

Leadership 221

Leadership Fast Casual 2025 Casual 221

Restaurant Business

JUNE 18, 2025

The New Jersey-based fast-casual chain has been acquired by private-equity firm Thompson Street Capital Partners, the company announced Wednesday. Bubbakoo’s started franchising in 2015, and the chain has grown into 15 states, mostly on the East Coast and Midwest. By Lisa Jennings on Jun. By Lisa Jennings on Jun. Sign up here.

Fast Casual 169

Fast Casual Leadership Franchise Franchising 169

Restaurant Business

JUNE 6, 2025

Formerly with Yum Brands, Davenport worked with Pizza Hut for more than nine years, including as managing director for global franchise markets and managing director for the Middle East, Turkey and Africa. As Mooyah’s president, he is tasked with leading the chain into its next stage of franchise growth. and Hardee’s.

Fast Casual 143

Fast Casual Leadership Franchise Franchising 143

Restaurant Business

JUNE 11, 2025

The convenience-retailing giant on Wednesday announced a Craveables Value Menu, pitting it in head-to-head competition with fast-food chains also looking to win consumers over with low prices. marketing retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Sign up here.

Fast Casual 170

Fast Casual Cash Management Retail Leadership 170

Restaurant Business

JUNE 12, 2025

The company plans to expand into more markets and expects to have thousands of bots on the ground by the end of the year, which it says will give it the largest autonomous vehicle fleet in the world. News technology delivery finance Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Delivery 181

Delivery Leadership 2025 Advertising 181

Restaurant Business

JUNE 5, 2025

News independents chefs Lisa Jennings is a veteran restaurant industry reporter and editor who covers the fast-casual sector, independent restaurants and emerging chain concepts. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Fast Casual 143

Fast Casual Leadership 2025 Loyalty Program 143

Restaurant Business

JULY 25, 2025

market Subway names Jonathan Fitzpatrick CEO The late chef Michael Chiarello's estate files lawsuit to prevent alleged hostile takeover of assets by investors Leadership BJ’s Restaurants, Shake Shack, Bonchon and more make executive moves Executive Summary: Here are the latest leadership changes in the restaurant industry.

Leadership 144

Leadership Fast Casual Email Marketing Food Supply 144

Restaurant Business

JUNE 5, 2025

On Thursday, the casual-dining chain promoted Lyle Tick, its president and chief concept officer, to the top job. News casual_dining Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. By Joe Guszkowski on Jun. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Leadership 154

Leadership Fast Casual 2025 Franchise 154

Restaurant Business

JULY 18, 2025

The casual-dining chain confirmed that it laid off a small number of employees to align with its new First Choice plan , which calls for the chain to refranchise some company-owned locations in order to pay down debt. It said the deal boosted traffic by a few percentage points in test markets. By Joe Guszkowski on Jul. Sign up here.

Fast Casual 246

Fast Casual Leadership Point of Sale Food Supply 246

Restaurant Business

JULY 24, 2025

With just one report, the fast-casual burrito chain lost its sense of invincibility. Almost every publicly traded fast-casual chain, outside of previously struggling Noodles, faced some sort of sales slowdown. By Jonathan Maze on Jul. Photo: Shutterstock. Chipotle’s stock was down 12% this year as it was.

Operations 267

Operations Fast Casual Point of Sale Leadership 267

Restaurant Business

JULY 1, 2025

He will replace longtime leader Bob Johnston, who began working at Melting Pot as a dishwasher at 14 and later bought the concept with his brothers, growing it into a national franchise. He has held various franchise and operations leadership roles. Ana Malmqvists title changed from chief marketing officer to chief brand officer.

Leadership 158

Leadership Franchise Franchising Fast Casual 158

Restaurant Business

JULY 11, 2025

Cheek served in the role from 2014 to 2019, before moving to Modern Market. Now Cheek is back at Newk’s, which is part of the FSC Franchise Co. In addition, Beans & Brews has hired Carrie Cohen as senior manager of digital marketing. Chris Cheek has returned to Newk’s Eatery as chief development officer.

Leadership 181

Leadership Hotels Food Supply Email Marketing 181

Restaurant Business

JULY 23, 2025

It has been franchising for decades. Premium Financing Dominos big edge in the pizza market is its unit growth The Bottom Line: The pizza chain has been able to open a lot more new restaurants than its primary competitors, even in the face of a difficult market. This is a great conversation.

Hospitality 170

Hospitality Leadership Franchise Franchising 170

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. KFC Foundation Launches MyChange. with restaurant concepts in more than ten countries.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Goliath Consulting

SEPTEMBER 14, 2020

With all the trouble the pandemic has given the restaurant industry these past couple months, you might be surprised to hear that restaurant franchising opportunities have never been stronger. Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2). UNSTABLE WORKFORCE.

Franchise 393

Franchise Franchising 2021 Fast Casual 393

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Ross Franklin, CEO and Founder of Pure Green Franchise.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Quick service and fast casual segments continue outperforming full-service restaurants by a very wide margin.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. – Corin Camenisch, Product Marketing Lead at SumUp 1 + 0 = 3: The New Math of Marketing!

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Goliath Consulting

JANUARY 6, 2019

Management companies provide restaurants with a franchise like operating system without having a franchise agreement. Once the restaurant’s training, inventory, financials, and human resources are aligned, Clay Darden, Goliath’s Marketing Manager works within the community to drive sales and volume.

Management 150

Management Management Front of House Back of House 150

Marketing4Restaurants

DECEMBER 22, 2019

Founded and hosted by renowned marketing restaurant expert James Eling, Secret Sauce provides viewers from 102 countries tips on how to step up your A-game in developing best restaurant practices and marketing strategies. A Template For A Great Marketing Campaign For Your Restaurant. Smart Pizza Marketing. Secret Sauce.

2020 98

2020 Tip Distribution Email Marketing Fast Casual 98

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. The global foodservice market size reached $2,989.5 IMARC Group , 2023) A more optimistic forecast estimates a market size of $5,423.59 Business of Apps , 2024) The virtual kitchen market was valued at $34.2

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JANUARY 22, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. Modular Chicken. Golden Chick is introducing its first modular constructed building.

Franchise 508

Franchise Franchising 2020 2021 508

Modern Restaurant Management

JULY 27, 2020

In this edition of MRM News Bites, we feature sobering statistics from Yelp, a ghost kitchen franchise model, franchise explosions expected and falling for for an improved PSL. Ghost Kitchen Franchise Model. After signing a franchise agreement, owners are operational on the platform within 10 days. Yelp Sees COVID Effect.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

JUNE 19, 2020

Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics. a WiFi marketing and analytics platform for digital agencies, in December 2019. – Fast reordering. Bloom Intelligence Acquires SuperFi.

Food Safety 362

Food Safety Website Management Customer Experience Employee Relations 362

Modern Restaurant Management

DECEMBER 28, 2020

And three, above all, we see the need for digital marketing automation continuing and growing into 2021 and beyond. Companies rushed to market with new digital solutions out of necessity and customers were satisfied with the initial products. Now brands are trying to balance speed to market and operational readiness.

2021 576

2021 Mobile Ordering Kitchen Safety Loyalty Program 576

EATER

AUGUST 26, 2021

The Local Culinary launches digital-only restaurants — many of which serve burgers, chicken, pizza, or tacos — and franchises them out to operators with physical kitchen space. Several follow-up emails have gone unanswered. The digital burger joint launched with more than 300 virtual restaurants in more than 35 states last December.

Dine-in 261

Dine-in Delivery Equipment Front of House 261

Modern Restaurant Management

SEPTEMBER 14, 2021

She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Modern Restaurant Management

DECEMBER 31, 2019

Substantial advantages in marketing, reduced labor costs, shared management costs, lower occupancy cost can be had in this model. A chicken sandwich and the impact it has had on how to market a product – see Popeye’s vs. Chick-fil-A. The global food delivery market is expected to grow to 11.4 Ghost Kitchens.

2020 346

2020 Kitchen Safety Consumer Goods Food Safety 346

ChowNow

MARCH 6, 2025

People like to be recognized, and a simple reward for their continued support can turn any casual diner into a consistent regular. The easier it is to engage, the more likely they are to keep coming backand thats exactly what you need to keep your restaurant top of mind in a crowded market. Easy for customers to use.

Loyalty Program 195

Loyalty Program Online Ordering Email Marketing Point of Sale 195