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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

The lowest ratings are related to the digital experience, which also shows the most deterioration. The chain’s documented emphasis on training shows in its strong performance on service quality and value. Still, the food and service metrics are quite high. Regionally, differences arose.

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The Cost of B-ing Good

Modern Restaurant Management

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list.

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From 2019 to 2020: Tech-xtualizing the Three Major Challenges Restaurants Face

Modern Restaurant Management

For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches. Directly managing a delivery workforce comes with a slew of management and administrative-related burdens and costs for operators. Labor Wars.

2019 357
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What to Include in Your Restaurant Employee Handbook

7 Shifts

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

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Back to the ?Grind? ? Restaurant Reopening Guidelines and PPP Update

Modern Restaurant Management

The documents released today will help small businesses seek forgiveness at the conclusion of the eight week covered period, which begins with the disbursement of their loans. Demonstrating the importance placed on the health and well-being of employees and customers. Click here to view the application and instructions.

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MRM Research Roundup: Mid-July 2020 Edition

Modern Restaurant Management

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. It also documents a dramatic increase in the rate at which new restaurants joined the platform to weather the economic shutdown. ” Brand Intimacy Report.

2020 487
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Hello Lender, Here’s My Plan to Survive COVID-19. Let’s Talk

Modern Restaurant Management

The hardest hit have been casual dining sit-down restaurants and national chains that complied with local COVID-19 mandates to limit or ban indoor dining. Surviving are the fast-food chains, where more than 60 percent of their sales come through the drive through. Employees are a key asset to survival during the pandemic.