Modern Restaurant Management

FEBRUARY 3, 2022

POS and Payments : Restaurateurs wasted no time investing in new point-of-sale (POS) and payments solutions to help them navigate the pandemic. Not only did two-thirds (67 percent) of operators change their POS in the past year, but virtually all restaurants implemented some form of contactless payment.

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Loyalty Program Online Ordering Cash Management Point of Sale 190

SpotOn

MAY 13, 2024

As the summer season approaches, bringing with it longer days and warmer weather, restaurants have a golden opportunity to welcome waves of customers looking for memorable dining experiences.  Upgrade your outdoor dining experience Summer is synonymous with outdoor dining. We can help.

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Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. The number of customers can be obtained through your point of sale (POS) system or manual tracking.

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Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Table of Contents.

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Customer Service Customer Experience Online Ordering Loyalty Program 369

The Restaurant Times

SEPTEMBER 10, 2021

One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. .

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POS Operations Website Management Online Ordering 59

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

OCTOBER 15, 2020

The Indoor Dining Blueprint Governor Cuomo recently announced their new blueprint for indoor dining , which somewhat opens up indoor-only restaurants to the public. And restaurants also pose possible risks, concentrations of people inside [for] indoor dining. Call 833-208-4160 or text a violation to 855-904-5036.) "A

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2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

FEBRUARY 2, 2022

For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. And the numbers don't lie: at SpotOn, our restaurant clients found that by adding three handheld devices, they can serve 5+ additional tables per day. Here is your 2022 guide for a successful Restaurant Week.

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Loyalty Program Online Ordering Social Media Mobile Ordering 193

Modern Restaurant Management

MAY 31, 2022

For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting. Aside from gathering reports from a POS system, some restaurants will leverage other types of software that are beneficial to improving the restaurant’s performance.

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Point of Sale POS Download Loyalty Program 193

Modern Restaurant Management

JANUARY 6, 2022

As you review your technology solutions for 2022, ensure your POS systems can handle gift cards among your other payment methods to ensure a smooth, enjoyable purchase experience, whether your customer orders online, dines inside the restaurant, picks up at the door, or pays from their cars. Offer Your Restaurant Gift Cards Digitally.

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2022 Online Ordering Loyalty Program Customer Experience 193

Lavu

NOVEMBER 17, 2023

Profit margins can also serve as a benchmark for comparing your performance to industry standards and competitors, providing insights to improve your restaurant profit. It’s about staying ahead of the game and thriving in a competitive industry. What is Restaurant Profit Margin and Why Should It Improve?

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Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. AI is a program developed by humans to respond to a set of instructions under specific environments. AI is a program developed by humans to respond to a set of instructions under specific environments. To get a receipt for your order, reply with Hi. What are AI and ML?

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Front of House Mobile Ordering Loyalty Program Back of House 207

Harbor Touch

DECEMBER 20, 2022

By using POS business systems , restaurants can process orders more quickly and accurately than ever. This is beneficial because customers can be served faster and with less wait time, allowing them to have an enjoyable dining experience. Innovating online ordering. Introducing kitchen automation.

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Loyalty Program Online Ordering Kitchen Safety Customer Experience 78

7 Shifts

OCTOBER 31, 2022

This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.)

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Point of Sale Back of House Document Download 398

The Restaurant Times

DECEMBER 28, 2020

Great food at a reasonable price, with a good ambiance and hospitality, completes an excellent dining experience. Not just the quality of the food, but the quantity served and the price charged for it is also a part of excellent service. Make sure you don’t make your customers wait too long to be seated, or served.

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Loyalty Program Email Marketing Social Media Customer Service 98

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Maybe it's how you cook or serve the food, like at Benihana. Or maybe it's unique to your area—like being the only fine dining spot in town. We live in a world where diners are inundated with choices. Download now.

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Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

FEBRUARY 25, 2021

Each of these channels represents a revenue stream for the restaurant and they connect to the same kitchen and are all managed by the same centralized POS system.” 42 percent of restaurants plan to invest in customer loyalty programs. 58 percent of restaurants prefer to use their own app or website for delivery.

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Social Media Retail Website Management Online Ordering 154

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Serve only those dishes that are easy to eat in one sitting or even before the fast. Serve only those dishes that are easy to eat in one sitting or even before the fast.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

SpotOn

APRIL 8, 2024

Below are 6 ideas to adapt your regular menu, which can be updated in your restaurant POS. Have a Mother's Day brunch If you normally serve breakfast and lunch, or just lunch, consider opening a bit earlier and offering a special Mother's Day brunch. Moms aren't the only winners, however.

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2024 Seasonal Menu Social Media Loyalty Program 98

Open for Business

NOVEMBER 21, 2022

For starters, the dining room should have: A warm, appealing vibe for guests. To deliver the best dining experience possible, the right CRM is essential. It can sync with a loyalty program. Get more out of your dining room by incorporating the right table management software. Here’s an overview of what’s available.

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Technology Front of House Back of House Online Ordering 147

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. Expediter (or Pass Coordinator): They coordinate with the FOH team at the pass where the food is served. What Is Back of House in a Restaurant? Behind the scenes is where the magic happens.

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Back of House FOH BOH Front of House 52

Mad Mobile

MARCH 1, 2024

High-quality menu imagery per dish In the age of digital dining, restaurant tablets offer a tantalizing upgrade to traditional menus with their ability to showcase high-quality imagery for each dish. Leveraging data for menu optimization Tablet-based restaurant POS systems like CAKE gather data across your business.

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Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

JULY 30, 2020

According to Adams, the team hit the ground running and worked with its partners to helps tailor programs to help restaurants pivot their business models. "Everything Our customer is at the center of every business decision we make, from what we serve to how we serve. "Everything has changed," he said. "We

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Technology Operations Loyalty Program Point of Sale 149

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Inventory management software updates stock levels based on POS data on what guests order. Hospitality trends are constantly shifting, and there’s only so much a restaurant owner can do to predict what’s coming next.

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2023 Hospitality Loyalty Program Email Marketing 78

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. It’s vital to set your QSR or fine dining restaurant up with the tools that will allow you to weather this storm, and any future storm related to COVID-19, other pandemics or disasters.

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Technology Fine Dining Mobile Ordering Online Ordering 187

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. 2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests.

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2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Consumers ranked local chains as their second most desired type of apps and loyalty programs.

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2021 Fast Casual Mobile Ordering Social Media 168

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers

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2022 Mobile Ordering Guest Recovery Point of Sale 212

The Restaurant Times

NOVEMBER 15, 2021

Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. You’ll want to select or create new menu items for your take-out menu that will travel well and serve quickly. Loyalty Programs. Source: Unsplash.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Lavu

JANUARY 31, 2020

Dining out is no exception; customers are seeking restaurants that integrate the latest reservation technology. They optimize the guest experience and make your FOH’s job easier, and can be integrated with your current restaurant POS system. Loyalty Program . Resy Notify, our self-serve reservation waitlist for guests.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors.

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License Email Marketing Seasonal Menu Front of House 78

Cheetah

SEPTEMBER 1, 2020

As our lives are shifting to the digital space, ordering food on restaurant websites and sharing home dining experiences has become the new normal. Make sure to include all meals and remove items you don’t serve anymore. Even now as restaurants are reopening, the Covid-19 pandemic has most diners staying outdoors.

Social Media 148

Social Media Online Ordering Website Management Download 148

Open for Business

MAY 9, 2023

But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. The platform charges a commission on each order and provides various options for restaurant partners, such as integration with POS systems and menu management tools. billion by 2027.

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Delivery 2023 Loyalty Program Customer Service 78

BNG Point of Sale

OCTOBER 7, 2021

How the Best Point of Sale (POS) Systems for Restaurants Boost Sales and Profit. Quality restaurant and bar point of sale (POS) systems help boost restaurant business efficiency for any restaurant business type. This article explains what a POS system is and why you need it, regardless of your type of restaurant.

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Point of Sale 2021 POS Loyalty Program 52

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Serve only those dishes that are easy to eat in one sitting or even before the fast. Serve only those dishes that are easy to eat in one sitting or even before the fast.

Marketing 52

Marketing Loyalty Program Social Media Seasonal Menu 52

Mad Mobile

FEBRUARY 22, 2024

25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. Available restaurant technology is already reshaping the way your guests experience dining in 2024. trillion in 2024.

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2024 Technology Customer Experience Dietary Restrictions 40

Apicbase

AUGUST 5, 2022

Your first port of call for insights is your POS system. You can collect data about average spending, number of covers per table, most popular dining times, etc. Recommended Read : Restaurant POS Systems For Multi-Unit Operations | How to set up your tech ecosystem for rapid growth. You can do most, if not all, in-house.

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Marketing Operations Social Media Email Marketing 97