Remove Dine-in Remove Innovation Remove Kitchen Safety
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‘AI Has the Potential to Truly Become the Brain of the Restaurant.’

Modern Restaurant Management

However, to unlock AI’s potential, leaders will likely need to balance innovation and operational discipline, strengthen governance, and address capability gaps to help optimize operations, boost margins and future-proof their business — in both the front and back of house.”

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Still, keeping a steady team remains the top challenge, highlighting the need for ongoing innovation in restaurant workforce management. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025.

2025 419
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‘Cookie-Cutter Marketing Doesn’t Work in this Industry.’

Modern Restaurant Management

Recognizing that social media could be a powerful tool for the hospitality industry, Kim Beechner founded Embark Marketing in her senior year of college. The agency has grown from a one-woman operation to a team of nine with clients across the U.S. “That’s the difference. .” The service industry truly saved my life.

Marketing 474
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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two

Modern Restaurant Management

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. That's never going to change.

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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

How would you recommend menu items to guests to enhance their dining experience? How do you ensure a team-oriented approach to working with the kitchen staff and other waiters? Aside from providing the best dining experience, order-taking accuracy can help you avoid food waste and unnecessary costs. What did you do?

Hiring 195
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New Restaurant Technology that Propels Business

Lavu

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In this post, we explore the game-changing tools redefining restaurant success. This generation has grown up with video, gaming, and technology.

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Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part One

Modern Restaurant Management

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. Special events have become a big reason for going out, making unique dining experiences more important than ever. This trend has held on in the last five years.