Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. million last year, that’s more than double the next closest chain.

Operations 221

Operations Leadership 2025 Fast Casual 221

Restaurant Business

JUNE 24, 2025

It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? Among fast-casual chains, the slowdown was more pronounced. in the fourth quarter of last year.

Fast Casual 144

Fast Casual Leadership Point of Sale Social Media 144

Black Box Intelligence

MAY 8, 2025

State of the Industry Recap 7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry The Restaurant Industry 2025 Q2 Snapshot Webinar by Black Box Intelligence shared important insights. Guests are favoring QSR and fast casual for delivery due to lower total costs, including tips and fees. industry-wide.

2025 52

2025 Fast Casual Guest Recovery Webinar 52

Restaurant Business

JULY 15, 2025

OpenTable says the bot will save customers time and will help restaurants capture more bookings by providing needed information fast. News technology consumers Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Sign up here. Get today’s need-to-know restaurant industry intelligence.

Leadership 191

Leadership Technology Book Fast Casual 191

Black Box Intelligence

JANUARY 16, 2025

Comp Traffic Best Region: New England Best Segment: Family Dining Best Cuisine: Breakfast Worst Region: NY-NJ Worst Segment: Fast Casual Worst Cuisine: Sandwich The December 2024 Restaurant Industry Trends + A Year in Review 2024 saw many ups and downs. Meanwhile, Quick Service may see a smaller dip due to takeout and delivery demand.

2024 52

2024 Point of Sale Front of House Fast Casual 52

Restaurant Business

JUNE 17, 2025

That’s our biggest takeaway after a pair of acquisitions by the delivery company that have it set to take a bigger share of the restaurant tech ecosystem. To put it simply, DoorDash wants to do a lot more than just handle deliveries. Many operators already view third-party delivery as a necessary evil.

Leadership 182

Leadership Advertising 2025 Reservations 182

Restaurant Business

JUNE 11, 2025

The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. Restaurant delivery apps like DoorDash, Uber Eats and Wonder are employing a similar strategy. Ads are appealing for delivery apps: They are another source of revenue, and a profitable one at that.

Advertising 223

Advertising Fast Casual Social Media Leadership 223

Restaurant Business

JULY 14, 2025

News Tech Check technology Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Give them a reason to bite on whatever you’re putting out there, and let them get back to what they were doing,” he said. View All Articles by This Author Want breaking news at your fingertips?

Social Media 167

Social Media SEO Leadership Technology 167

Restaurant Business

JULY 8, 2025

08, 2025 Facebook Twitter LinkedIn DoorDash said rising costs have hurt restaurant delivery sales in Seattle. Photo: Shutterstock DoorDash is raising its prices in Seattle again after the city added new regulations for third-party delivery companies. . The company said Seattle is now the most expensive delivery market in the U.S.,

Delivery 172

Delivery Restaurant Law Leadership Fast Casual 172

Restaurant Business

JUNE 23, 2025

In California, where there is no tip credit, the fast-food wage remains at $20 per hour for hourly workers. The state’s Fast Food Council’s planning subcommittee earlier this year voted to put a potential cost-of-living wage increase on the agenda for discussion at the next meeting, but the date has not yet been determined.

Leadership 217

Leadership Fast Casual Food Supply 2025 217

Modern Restaurant Management

JANUARY 13, 2021

.” Insight #1: 30 percent of respondents reported using drive-thru and takeout more or much more than pre-pandemic, and 25 percent increased their use of delivery. Respondents reported forming new habits as a result of the pandemic, primarily turning to contactless, delivery, and takeout options in the wake of stay-at-home orders.

2021 488

2021 Consumer Goods Fast Casual Loyalty Program 488

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

FEBRUARY 27, 2020

“They’re concerned about rapidly changing consumer preferences, which demand constant diversification of their menus, and an overcrowded online ordering and delivery market.” Outsourcing delivery to third-party or operator-managed services. and report coauthor. Employing digital tools.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

MAY 18, 2020

The Restaurant Reopening Blueprint and accompanying webinars are available on the company’s “Make it Now” online platform, designed to provide operators resources and solutions to help them adapt to changing industry needs. .

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

7 Shifts

AUGUST 16, 2024

When issues arise, such as missing food delivery or a staff shortage, a manager must think quickly and find solutions. Take advantage of webinars and industry conferences. The manager must act fast and assess the issue. Effective communication helps identify and resolve issues promptly.

Management 195

Management Management 2024 Kitchen Safety 195

Black Box Intelligence

OCTOBER 29, 2024

Industry Sales and Traffic Patterns In the latest Black Box Intelligence webinar, we revealed variable performance trends across restaurant segments in 2024, highlighting both challenges and growth areas. Casual Dining Both traffic and sales underperforming compared to QSR and fast casual.

2024 52

2024 Guest Recovery Fast Casual 2025 52

Margin Edge

APRIL 27, 2020

My restaurants are closed, many people have locations partially open for take-out and delivery, and some of us have gone into the toilet paper and fruit basket business. Then we broke the responses out between fast-casual and non-fast casual. New Business Structure. What we heard. New Sales Patterns.

Fast Casual 52

Fast Casual Customer Service Delivery Insurance 52

Qu

APRIL 12, 2024

Optimized Food Production & Delivery 4. Leveraging and integrating AI solutions can have a huge impact on enterprise QSR and Fast Casual chains’ financial performance. Optimizing Food Production and Delivery For QSR operators, solving for food cost efficiency versus speed of service has been the holy grail of challenges.

Point of Sale 52

Point of Sale Webinar Technology Food Order 52

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 474

Webinar Customer Experience Mobile Ordering Customer Service 474

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. If you don’t learn to adapt and reinvent yourself, you’re not going to be successful, COVID or not.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Sales growth in fine dining and upscale casual also eroded during the week. . Fast casual and casual dining sales remained flat compared to the previous week. . Casual dining is also trending?about

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98