Remove Customer Service Remove Information Remove POS Remove Website Management
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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

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Is a POS Really Worth the Investment?

Restaurant Engine

A POS is really worth it because it lets your customers take ownership of their payment options. With the global point of sale (POS) market growing at exponential rates , you may be wondering if a POS system is really worth the investment for your restaurant. First, let’s define the POS system. tweet this).

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On the Road to Relief: Restaurant Trends and Opportunities to Watch

Modern Restaurant Management

Full-service menu prices climbed 4.5 For example, operators can boost value perception and satisfaction by implementing a barbell strategy—appealing to budget-conscious consumers looking for affordable meals as well as giving high-end customers, who are willing to pay a premium, additional options to add on.

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The Best POS Software for Restaurants

Focus POS

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Then, you can solve the most pressing challenges, making informed decisions backed by data.

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Simple Customer Retention Strategy for Restaurants

7 Shifts

The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. Retaining an existing customer is five times cheaper than acquiring a fresh face. How to measure customer retention.

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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

full service restaurants surveyed plan to introduce catering services. To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. So, to me, finding out that over a quarter of restaurants don’t have a website was a bit surprising.

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How Small but Mighty Restaurants Can Optimize Data to Muscle Up Growth

Modern Restaurant Management

But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Understand customer cravings and business needs through data. Consider tapping into the treasure trove of customer information your POS platform contains.