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Best Practices for Hospitality Marketing

Modern Restaurant Management

Every industry has been impacted in some manner, including the hospitality industry. Does your hotel spend a large portion of its budget marketing a facility or service that cannot be used at the moment? Remember your audience, what do your customers come to you for? Reassure Your Customers of Safety Measures.

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Delivery Dominance Starts with a Few Simple Questions

Modern Restaurant Management

Whether customers are ordering direct via your site or through a third-party marketplace, it’s crucial to focus on building customer relationships when your employees aren’t the ones handing orders to customers. Are We Engaging with Customers Often Enough? Do We Own Our Customer Data?

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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. What are some best practices brands need to put in place to maintain consistency throughout stores?

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Decoding Digital Barriers in Restaurant Loyalty Initiatives

Modern Restaurant Management

It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary. Remember, engagement is a two-way street.

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Post-COVID19 Restaurant Marketing Themes to Help Your Business Bounce Back

Modern Restaurant Management

" Restaurants and the entire hospitality industry are at the forefront of this challenge. Fortunately, restaurant owners have a head-start here – it takes belief and a positive expectation of success to enter any hospitality venture, so this requirement will be nothing new. Creativity. Flexibility.

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Everything Restaurants Need to Know about New Google AI Tools

Modern Restaurant Management

” Google’s AI will then return a list of businesses that are relevant for every part of this query, taking into consideration distance and services to make a tailored list for the searcher. Think Customer-First Google’s approach to innovation is always to put the user first.

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The Best Restaurant Marketing Tips

Modern Restaurant Management

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. Blaze Bullock, SEO Strategist, Blaze Digital Marketing.

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