Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. Think ‘Revenue Management’, just like hotels. Do you have a Gift Certificate Order Form on your website?

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Check for state requirements on your governor’s or state health department’s website. Adhere to protocols addressing the protection of both customers and employees.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. Other fast-food restaurants have introduced license plate scanners to remember specific orders.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Touch Bistro

MAY 26, 2021

With orders expected to surge on July 4th, make sure you have the right equipment and restaurant technology to safely accommodate big groups or process more online orders. A mobile POS that you can take tableside to capture customer orders. . Equipment and Technology.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have accounts on online ordering sites like GrubHub and Uber Eats? Consider things like merchandise sales, inventory sales, or private cooking lessons.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The Main Course. Space is limited, so click here to register.

Kitchen Safety 201

Kitchen Safety Loyalty Program Delivery Customer Service 201

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Flippy ROAR for Sale.

Kitchen Safety 139

Kitchen Safety Online Ordering Food Safety Point of Sale 139

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.

2021 133

2021 Loyalty Program Mobile Ordering Consumer Goods 133

Apicbase

MARCH 17, 2023

They make it hard for food businesses to remain competitive and turn a healthy profit. Recommended read: 85+ Restaurant Industry Statistics That Every F&B Operator & Manager Needs to Know in 2023 Here we go! Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

Modern Restaurant Management

JUNE 8, 2020

US Foods Holding Corp. The reopening kits provide independent restaurant operators with must-have supplies such as masks and safety guidance posters as well as resource guides to navigate state and local COVID-19 reopening requirements and help create a safer environment for staff and customers alike. Free Reopening Kits.

Guest Recovery 139

Guest Recovery Food Safety Employee Relations Mobile Ordering 139

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. After five purchases, they could get a free meal or drink with their food.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A in a management role at the Officers’ Club. 'A Woman's Place' on Hulu.

Allergens 125

Allergens Kitchen Safety Guest Recovery Customer Service 125

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. For example, Sweetgreen’s “mission is to inspire healthier communities by connecting people to real food.”. This refers to the tone and language you use when communicating with customers.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 129

Mobile Ordering Online Ordering Food Order Recycling 129

BNG Point of Sale

AUGUST 27, 2021

It is also not an easy one–regardless of the restaurant size and business model–with plenty of competition to contend with while trying to stay on top in terms of the quality food it serves and its prices. For every dollar a customer spends, they are keeping 8 cents as profit. . Net profit as a percentage = 0.08

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” Professional services such as lawyers and accountants are seeing fewer closures.

Franchise 157

Franchise Franchising Mobile Ordering Kitchen Safety 157

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Use purchase orders. But if a restaurant’s 3% margin drops by that much? Trends can change.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

The Restaurant Times

APRIL 19, 2021

Food truck business in the UAE has been around for almost ten years. They are part of a relatively new type of mobile business which caters to customers at various locations. Starting a food truck provides multiple advantages at once, especially pertaining to cost and mobility. Get The Licenses For The First Step .

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Use purchase orders. But if a restaurant’s 3% margin drops by that much? Trends can change.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. For example, don’t tell someone you’ll head over to take their order and then start a conversation with another member of staff. Communicating in person.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Modern Restaurant Management

NOVEMBER 19, 2019

“I applaud all of the chefs for excelling in the kitchen, and thank them for their devotion and dedication to continuously innovating our customers’ dining experience.” Competitors have 30 minutes to create a menu, 4 hours for allotted cooking/service time, and 30 minutes for clean-up. Coffee Bars.

Delivery 116

Delivery Reservations Customer Experience Retail 116

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

FEBRUARY 19, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Checkers & Rally’s will continue its tradition of putting the customer first and serving its communities by delivering high quality, craveable food at exceptional values.

Franchise 111

Franchise Franchising Fast Casual Point of Sale 111

24/7 Waiter

MAY 5, 2017

Food trucks are becoming very popular, and with good reason. People are getting tired of the same old types of fast food offerings out there, and they are craving something different, something tasty and unique. Food trucks have the capability to offer those things, and more. What Makes Your Food Truck Different?

Food Truck 28

Food Truck Marketing Management Management 28