Modern Restaurant Management

AUGUST 19, 2020

Coke Freestyle machines allow customers to make their selections using their own smartphone screen. Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Looking ahead, the most obvious but most capital dependent area is restaurant design.

Kitchen Safety 225

Kitchen Safety Food Safety Loyalty Program Technology 225

SpotOn

MAY 15, 2024

That's why we recommend you host a Father's Day photo contest, where a family would need to use a custom hashtag or tag your restaurant in the image to be viable to win. Offer extra promotions on store merch Selling merch at a restaurant can sometimes be tricky since quality food and service are typically the highest priorities.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

2021 128

2021 Loyalty Program Mobile Ordering Consumer Goods 128

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

BNG Point of Sale

JUNE 16, 2021

Maintaining growth in the restaurant business requires more than delicious food and an inviting design; it also means adopting specific and powerful sales strategies. In this article, we provide you with well-known strategies that boost your restaurant sales while also improving the customer experience for more repeat business.

Social Media 52

Social Media Online Ordering Loyalty Program Merchandise 52

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 136

Kitchen Safety Online Ordering Food Safety Point of Sale 136

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Full-Service Restaurants Hit Hardest by the Crisis. Quick service and fast casual were the best performing segments based on sales growth during March.

2020 175

2020 Fast Casual Point of Sale Online Ordering 175

BNG Point of Sale

AUGUST 27, 2021

Industry operators have been focusing on expanding the range of flavors they introduce to their menus and experimenting with unique and innovative barbecues, to meet customer demand (and sometimes plainly to avoid grumbles from customers). Build a loyalty or reward system . BBQ Restaurant Profit Margin: Are They Profitable? .

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. percent with self-service kiosks coming in at 18.5 State of the Industry.

2020 135

2020 Mobile Ordering Online Ordering Merchandise 135

Lavu

MARCH 27, 2020

While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy. As CEO John Weber noted in Fast Casual , “Technology adoption will continue [to be] a major factor in satisfying customer expectations and increasing productivities.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. ” FFH’s Heroes to Jobs Program provides a way to help veterans and first responders find employment placement within a franchise brand as a shift lead, assistant manager, or manager.

Franchise 172

Franchise Franchising Loyalty Program 2022 172

The Restaurant Times

DECEMBER 22, 2021

Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Even billboards continue to attract diners, but how can you attract and capture the next generation’s attention and loyalty?

License 52

License Loyalty Program POS Point of Sale 52

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. Additionally, it logs cash payments and honors gift cards and loyalty deals which aid customer conversion. Improved Customer Service. It’s called Mobile POS. Immediate Access to Inventory.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. In other words, if your food photography isn’t top-notch some customers may take their business elsewhere.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. The kits are available while supplies last and are designed for any qualifying independent restaurant operator in the U.S. PPP Goes Flexible. President Trump signed H.R.7010

Guest Recovery 136

Guest Recovery Food Safety Employee Relations Mobile Ordering 136

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 125

Mobile Ordering Online Ordering Food Order Recycling 125

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences.

Marketing 61

Marketing 2021 Social Media Website Management 61

Modern Restaurant Management

JULY 27, 2020

Professional services such as lawyers and accountants are seeing fewer closures. Online services like web design and graphic design are also doing well during the pandemic as many businesses have shifted to remote work. After signing a franchise agreement, owners are operational on the platform within 10 days.

Franchise 151

Franchise Franchising Mobile Ordering Kitchen Safety 151

BNG Point of Sale

JUNE 29, 2021

As outlined in a previous article (insert link to How Much Profit Should You Make in a Restaurant) here are overall profit percentages for different restaurant types: Full-service restaurants: 3 to 5%. It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place.

Customer Service 52

Customer Service POS Point of Sale Food Truck 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. You may wish to also offer delivery, take reservations, and/or sell merchandise.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. For every dollar a customer spends, they are keeping 8 cents as profit. . This will also enhance a great customer experience for your business. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. So how do you get more diners back through the door?

Management 71

Management Management Loyalty Program Email Marketing 71

Modern Restaurant Management

APRIL 1, 2021

Sales for meal delivery services collectively grew 164 percent in 2020. In 2020, two in five restaurants began offering food delivery services because of pandemic-related closures. Key findings from the research include: Independent restaurants have lost 10 percent of their customers since beginning of the pandemic. Los Angeles.

2021 110

2021 2025 Mobile Ordering Online Ordering 110

Modern Restaurant Management

FEBRUARY 19, 2020

Prior to Boston Market, Allen served as President of Jack-in-the-Box from 2014 to 2018, where she held full strategic and operational responsibility for the 2,200-unit, $3 billion hamburger quick service restaurant chain, generating superior results and upgrading the quality of the menu. Taco John’s International Inc.

Franchise 110

Franchise Franchising Fast Casual Point of Sale 110

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. You may wish to also offer delivery, take reservations, and/or sell merchandise.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Notch

FEBRUARY 26, 2019

Anyone who’s worked in the service industry knows that running a restaurant isn’t easy. Restaurant revenue management comes down to three main factors: traffic, sales and service. The fact that there’s an overwhelming number of restaurants to compete with only adds to the challenge. So how do you get more diners back through the door?

Management 52

Management Management Loyalty Program Email Marketing 52

EATER

FEBRUARY 2, 2024

Carolyn Figel Branded restaurant merchandise has become a shorthand for selfhood. I need a 12-step program for tote bags. When we opened in 2017, it was clear that restaurants were having some fun and success selling branded merchandise,” says Chad Conley, owner of Portland, Maine, bagel shop Rose Foods. How did we get here?

Loyalty Program 99

Loyalty Program Merchandise Magazine Consumer Goods 99