7 Shifts

AUGUST 19, 2020

It will be everyone’s (new and existing employees) guide for instructions, processes and all the answers to common questions, while being a great reference point to ensure staff feel engaged and supported. Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

AUGUST 27, 2020

Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Don’t forget your systems also include your POS and shift scheduling software , so use our free guides to explain the different technology your employees will use.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

The Rail

MAY 9, 2024

In addition to the implementation of technological advancements like artificial intelligence (AI), the exploration of other avenues is essential in order to thrive in today’s market, from leveraging vendor relationships to effectively minimizing disruptions. Communication is perhaps the cornerstone of a great restaurant-vendor relationship.

Supplies 52

Supplies Food Supply Food Truck Technology 52

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Improve communication with your restaurant manager log.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

OCTOBER 4, 2023

However, when hiring teams need to fill multiple positions rapidly, it becomes challenging to provide each candidate with a positive experience and effectively communicate the organization’s values and culture. Encouraging employees to refer qualified candidates from their networks can yield great results.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Improve communication with your restaurant manager log.

Management 142

Management Management Employee Relations Communication 142

7 Shifts

MARCH 16, 2022

You should also have a clearly communicated format for when raise discussions will be held, how much employees can expect to earn, and what promotion timelines look like. For instance, you might offer a $250 bonus to an employee who refers a new hire, so long as both employees stay for three months after the new hire starts.

Front of House 370

Front of House Back of House Communication Customer Service 370

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Modern Restaurant Management

JULY 19, 2023

With the growth of both virtual reality and augmented reality technologies, more and more people are engaging with the metaverse to do things like play games, shop, and even get married. Implementing technologies such as private blockchain for asset ownership tracking is one way brands can oversee content ownership activities.

Franchise 167

Franchise Franchising Restaurant Law Customer Service 167

7 Shifts

MAY 25, 2021

We plan to continue to deepen our core, which means scheduling by restaurant day parts, better break management, expanding our compliance support, automated tip management, better communication flow, deeper integrations, and more. Expect our overall restaurant-specific integrations to double within the next few years.

Customer Experience 370

Customer Experience POS Hiring 2020 370

Clover - Restaurants

MAY 10, 2024

A marketing agency that specializes in B2B technology products likely won’t produce the same results as a digital marketing agency for restaurants. References and reviews Another way to research digital marketing agencies is to look at reviews and ask for references. Clarify communication and timeline expectations.

Marketing 52

Marketing Email Marketing Social Media POS 52

Social Hospitality

AUGUST 25, 2019

But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. They’re able to assess customer references and accordingly suggest food items they will prefer. Most large F&B brands know the power of messaging apps to respond to customer queries.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

AUGUST 24, 2022

One way to get a laugh (and a tip) out of your guests is with references and plays on pop culture imagery. It could just be the quote, the inspiration, or the reference someone needs to help them make it through their day and contribute a tip. Guest-facing technology comes in one of two ways. But the laughs don’t stop there.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

Modern Restaurant Management

JANUARY 5, 2021

How to adapt the layout of the point of sale, how to demonstrate a commitment to hygienic practices and how the adoption of ordering technologies can promote social distancing and reduce staff/guest contact. In following that road, those same consumers have become more perceptive and less accepting of poor technology experiences.

Online Ordering 136

Online Ordering Point of Sale Allergens Customer Experience 136

Goliath Consulting

AUGUST 16, 2023

In today’s technologically driven era, the restaurant industry is no stranger to the digital space’s influence. But with the emergence of a new platform, referred to as ‘X’ for now, what does the future look like for social media and restaurants? But, as with all technological shifts, adaptability can lead to success.

Social Media 78

Social Media Email Marketing Customer Experience Innovation 78

Goliath Consulting

JUNE 15, 2021

A lack of communication is possibly the most overlooked problem affecting the supply chain. Even though the ability of supply chain actors to interact has vastly improved as technology has progressed, the sector continues to face numerous issues due to lack of communication due to the fragmentation of the food system and the supply chain (4).

Supplies 165

Supplies Food Supply Fast Casual Front of House 165

Modern Restaurant Management

MAY 11, 2022

Communications in GoVentory are two-way, with distributors supplying order guides and invoices, and restaurants placing new orders through the app and uploading the inventory to the Subway POS. Managing inventory is key to operational success; however, the process can be cumbersome, especially for a franchised business.

Inventory 216

Inventory Management Management Food Supply 216

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. According to Daniel Smith, writer for QSR Magazine, “technology is playing a prominent and escalating role in catering. According to Daniel Smith, writer for QSR Magazine, “technology is playing a prominent and escalating role in catering.

Catering 151

Catering Social Media Loyalty Program Online Ordering 151

Culinary Cues

SEPTEMBER 26, 2019

This does not come easily – it takes time to develop “business eyes”. [] BELIEVE THAT COMMUNICATION SKILLS ARE ESSENTIAL. Finally, know that success is something that is unique to the individual.

Point of Sale 224

Point of Sale Reference Communication Definition 224

Apicbase

MARCH 25, 2024

Fortunately, technology has dramatically improved efficiency in inventory management. How demand forecasting works in hospitality Technology for purchasing perfection when running multiple restaurants Let’s start with a definition. Recipe reference At-a-glance insight into your menu’s financial data. What’s not to like?

Inventory 52

Inventory Management Management Kitchen Safety 52

Open for Business

NOVEMBER 21, 2022

It’s a restaurant technology topic restaurant owners should all understand. POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Sit down restaurants have a lot of moving parts, and a POS can be a clear channel of communication between front and back of house.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

7 Shifts

NOVEMBER 15, 2019

We’ve also written a new ebook with even more details on fair workweek and labor compliance, including facts, strategies, and checklists for you to reference when scheduling employees to ensure you’re staying compliant. Fair Workweek refers to the movement to give employees more rights when it comes to their work schedules.

Restaurant Law 240

Restaurant Law Download Hiring Document 240

Bingage

JANUARY 25, 2023

To put it in simple words ChatGPT is a technology (just like other technologies) that we often called a “ Machine Language”. Just like other search engines, you ask a question and a Chatbot generates your answer which is organized in a thread and saved as a reference. What Is ChatGPT? The post What is ChatGPT?

Email Marketing 105

Email Marketing Reference Website Management Social Media 105

Bingage

FEBRUARY 9, 2023

Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. Personalization refers to communicating with customers at every touchpoint. QR Code Technology The restaurant industry has evolved significantly over the past few years.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Apicbase

MARCH 28, 2024

This is usually used to refer to the total number of customers served. Table turnover – Table turnover in a restaurant refers to the process and rate at which tables are occupied, served, and made available for new customers over a specific period. Usually, for a VIP or if there has been a mistake or complaint.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

SEPTEMBER 19, 2022

Establish Clear Lines of Communication. Communication breaks down. 72% of employees ranked team communication as necessary to their satisfaction at work. Unclear communication leads to frustration and a less-than-stellar work experience. Establish clear lines of communication. State by State Breakdown.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Lavu

NOVEMBER 1, 2023

Next, you should invest in reliable technology, such as a user-friendly website or mobile app, to streamline the ordering process for customers. Additionally, it’s crucial to establish clear communication channels with your delivery drivers to ensure efficient and prompt deliveries.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

7 Shifts

AUGUST 15, 2022

Be honest and direct , reference something you read on their website or a customer review that you value in a restaurant business. For example, being personable and communicative lends itself much more closely to a server job than a busser job. Your ability to communicate effectively with your team. How to Answer. How to answer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Perfect Daily Grind

MAY 11, 2022

We use technology to help us be more consistent,” she says. Technology, such as temperature probes and roasting curves, are used alongside a roaster’s knowledge, so you use technology to your advantage. She refers to the first wave of coffee as to when consumption in the US was rapidly increasing during the early 20th century.

Food Supply 195

Food Supply Sustainability Supplies 2003 195

7 Shifts

FEBRUARY 16, 2022

Sometimes referred to as PTO (paid time off), paid vacation time allows employees to distance themselves from work and come back to their next shift feeling refreshed and rejuvenated without having to sacrifice a paycheck. Aside from communicating your time off request policy, here are some other ways to make things balanced.

Document 195

Document Restaurant Law Communication Download 195

Ken Burgin

MAY 17, 2022

Refer to communication skills right from the beginning. Use technology to smooth the way. POS, QR codes and order terminals are a mature technology, with the added bonus that handwriting is no longer an issue and orders are standardised. Include teamwork in Job Descriptions.

Front of House 74

Front of House Kitchen Safety Training Sports 74

Sling

OCTOBER 17, 2021

This type of long-distance work poses a number of issues that may not be present with on-site teams, including coordination, communication, task assignment, file access, and support. In many cases, MWM also refers to the tools and software that a company uses to keep everything organized and on track. 1) Communication.

Management 78

Management Management Mobile Ordering Communication 78

Open for Business

MARCH 1, 2023

If you don’t also use a weekly meeting to communicate about the schedule, some team members may miss it. It can be stored on the cloud for employees to reference at any time. Software As with everything in 2023, technology offers tools and apps to make scheduling more efficient, less time-consuming, and less prone to errors.

2023 78

2023 Restaurant Law Communication Outdoor 78

Perfect Daily Grind

AUGUST 14, 2022

In theory, direct trade also promotes clearer lines of communication between buyer and producer to shorten the distance between the two. This is a concept often referred to as “relationship coffee”, which is where roasters and coffee farmers work together and build long-term, mutually-beneficial working partnerships.

Certification 126

Certification Sustainability Agriculture Communication 126

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

OCTOBER 21, 2019

Along with the digitization of the restaurant industry, phone technology has also become much more advanced. Here’s three ways that restaurants can make the most of advanced phone technology: Get Customers the Information They Want Faster. Does that mean they need to hire someone to staff their phone line 24/7? Absolutely not.

Customer Experience 114

Customer Experience Online Ordering Customer Service Reservations 114

Open for Business

JUNE 15, 2023

Why empathy is important in restaurants Cultivating empathy—and other soft skills like communication, attention to detail, and taking initiative—helps employees deliver outstanding hospitality that makes guests feel heard and valued. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78