Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. In her role there, she oversaw the entire customer experience of Taco Bell’s 7,000 restaurants, including design, consumer facing technology, merchandising, customer marketing, new concepts and company development.

Franchise 305

Franchise Franchising Fast Casual Point of Sale 305

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

The Restaurant Times

FEBRUARY 14, 2022

Extending the restaurant experience at home and communicating the idea of the brand. Sometimes, it is the only source of communication between the customers and the restaurant. A personalized packaging communicates the restaurant’s story, the idea behind the concept, and the quality you stand by. . Mobile Marketing Tool.

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. Here are five restaurant POS trends to look out for in 2023: Centralize All POS Tasks Restaurant orders are made via multiple digital channels, from dine-in and take-out to curbside and delivery.

POS 59

POS 2023 Loyalty Program Point of Sale 59

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. free WiFi, online ordering, or outdoor seating).

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Touch Bistro

JUNE 17, 2021

Today’s modern POS systems connect to the Internet and store data in the cloud, allowing for hardware that is lightweight, mobile, and ultimately less expensive. In the past, restaurant POS systems were simply used to send orders to the kitchen and then provide customers with a receipt for their meal.

POS 52

POS Cash Management Mobile Ordering Front of House 52

BNG Point of Sale

AUGUST 27, 2021

Your business can operate from a mobile cart, you can sell your food from a restaurant or store, or you can offer your barbecue services onsite for private and business functions. . Meals featuring these ingredients typically cost between $5 and $10 per person and frequently include side orders like fries or salad. Products .

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

MBB Hospitality

NOVEMBER 28, 2023

Regular team-building activities, transparent communication, and recognition of individual achievements can fortify this culture. Embracing technology also extends to customer engagement through online reservations, mobile ordering, and delivery apps that cater to the convenience-driven consumer.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

RGU

OCTOBER 23, 2019

Creating an experience around gamified minimum order values or free shipping thresholds gets users involved the moment they start shopping. This is partially because stores are working hard to clear excess merchandise with end-of-season sales and clearance deals. SMS Alerts Mobile messages consistently achieve open rates of 90%+.

Marketing 49

Marketing Email Marketing Merchandise Retail 49

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Gourmet Marketing

SEPTEMBER 23, 2021

As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Your restaurant can be adorned with large and unique posters in order to draw the attention of people passing by. So to get you started, here are 30 suggestions to help your restaurant get noticed. In-restaurant ideas.

Marketing 77

Marketing 2021 Social Media Website Management 77

Modern Restaurant Management

NOVEMBER 1, 2024

Restaurants Order Up Tech, AI, and Dynamic Pricing As far as technology goes, 26 percent of respondents said they’d like to start using new tech to help run their business, which is up seven percentage points from last year. In any situation, responding directly and quickly is the best way to rebuild a customer relationship.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

JULY 27, 2020

“Cities such as San Francisco and Honolulu, which have had some of the nation’s strictest stay-at-home orders, are now seeing the highest numbers of closures relative to the number of businesses in their respective cities.” ” Increased Consumer Activity in May Correlates with Increased COVID-19 Cases in June.

Franchise 443

Franchise Franchising Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. Communicate your distancing requirements with third-party delivery drivers and other suppliers. Apply operational changes in order to maintain social distancing for customers ordering takeout.

Food Safety 142

Food Safety Cash Management Social Media Point of Sale 142

SpotOn

DECEMBER 30, 2024

This is all the income from your food and beverage sales, catering, branded merchandise, packaged goods, venue hire, etc. Your Cost of Goods Sold are your food and beverage costs along with the cost of any merchandise you sell. As servers spend more time with guests, they upsell more often and are around to capture additional orders.

Operations 52

Operations Loyalty Program Online Ordering POS 52

The Restaurant Times

NOVEMBER 11, 2021

Mobile applications, artificial intelligence, analytics, smart gadgets, and other technology developers have turned their attention to the restaurant business. BlueCart is an online and mobile platform that allows you to order merchandise from multiple vendors with a single click. This is not surprising. Blue Cart .

Management 93

Management Management Mobile Ordering Online Ordering 93

Modern Restaurant Management

JUNE 8, 2020

. “Independent restaurants are an invaluable part of our local communities and we are committed to helping these businesses reopen, rebound and thrive,” said Andrew Iacobucci, chief merchandising officer, US Foods. " Revention is HungerRush.

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

APRIL 29, 2025

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Reservations 488

Reservations 2025 Marketing Loyalty Program 488

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386