Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Implement personalized suggestions, loyalty programs, and special incentives to make each diner feel appreciated and understood.

Loyalty Program 181

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 181

Modern Restaurant Management

JULY 12, 2022

While having a special menu for Restaurant Week is important, so is keeping your bottom line in check. Consider how profitable and scalable your special menu items are with a cost/benefit analysis to ensure you’ll break even or come out ahead when the week is over. Attract and Retain Guests with a Loyalty Program.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Social Media. actively follow their favorite restaurants on social media? Many of these diners even use these social platforms to pick and choose their next dining experience.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. What Is Customer Loyalty?

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Modern Restaurant Management

AUGUST 8, 2022

With these tough times innovation is required and restaurants are seizing the opportunity to turn simple WiFi into valuable guest engagement and ultimately a competitive advantage to drive guest loyalty and provide immediate revenue growth. One way to access the WiFi is by logging into social media for the free access.

Loyalty Program 187

Loyalty Program Social Media Email Marketing Point of Sale 187

Culinary Cues

AUGUST 28, 2020

COMMUNICATION. As much as communication is always the number one criticism of those on the receiving end – it will be even more so during times of crisis. Communicate profusely with your business guests – use all of the mediums available and make the communication positive and uplifting. CREATING A BUZZ.

Social Media 436

Social Media Communication Loyalty Program Training 436

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level. The graph trend speaks for itself.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

NOVEMBER 9, 2022

You can use a newsletter to update them about a new location opening , special offers, menu upgrades, or food-based events. An email newsletter allows your business to communicate regularly with customers outside of your restaurant's four walls. Restaurants often use social media to target users.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Goliath Consulting

AUGUST 24, 2023

For restaurants seeking to increase their customer base, enhance visibility, and build long-lasting relationships with patrons, a well-rounded marketing strategy tailored to the local community is essential. These are the basics of local restaurant marketing to attract customers and cultivate loyalty.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

7 Shifts

NOVEMBER 1, 2022

Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. What social media platforms do they use? See how they're branding themselves online and across social media and what kind of promotions they're running throughout the week.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

DECEMBER 3, 2020

If you don’t already have a gift card program, now would be the time to launch one. With COVID-19 on everyone’s mind, now more than ever people want to give back to those in their community. Help increase awareness to your restaurant while giving back to the community by tying your restaurant to a local initiative.

Loyalty Program 215

Loyalty Program Seasonal Menu Social Media Email Marketing 215

Restaurant Engine

APRIL 26, 2023

(tweet this) Text messaging is cost-effective, and it can help improve customer loyalty while improving your bottom line. Tell them about specials and discounts. You can have text opt-ins on your website, in your restaurant, on your social media pages, and even in your mobile app if you have one.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Modern Restaurant Management

JANUARY 15, 2021

If you have not put in a takeout or delivery program, it's not too late. Many restaurants have lists of their existing customers who filled out feedback forms or who signed up for a loyalty program. You can leverage that contact list to reach out to your customers with special discounts and offers.

Loyalty Program 211

Loyalty Program Social Media Food Safety Fine Dining 211

Modern Restaurant Management

MAY 16, 2023

By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions. Advertise New Products or Specials Digital signage is also a great way to advertise new products or specials.

Loyalty Program 156

Loyalty Program Seasonal Menu Advertising Customer Experience 156

Modern Restaurant Management

JUNE 24, 2021

Creating and deliver engaging content, maintaining customer communications, establishing an online presence, reviewing data-driven analytics, setting up paid advertising initiatives…all of these important steps take time. Can they read about weekly specials or see photos of your most popular dishes? Can customers find you?

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Keep your festive menu simple yet special – Don’t complicate, it may cost you more. Offer Loyalty Rewards to your Customers – Here’s how.

Marketing 98

Marketing Loyalty Program Social Media Seasonal Menu 98

Modern Restaurant Management

JUNE 4, 2020

Reward Customer Loyalty. Reward customer loyalty by offering exclusive discounts or special offers to show how much their business is genuinely appreciated. Reward customer loyalty by offering exclusive discounts or special offers to show how much their business is genuinely appreciated.

Loyalty Program 201

Loyalty Program Social Media Customer Service Customer Experience 201

Open for Business

JUNE 30, 2023

Done well, building a brand creates an emotional connection with guests before they step foot in a restaurant and builds long-term loyalty that keeps them coming back. A business’s branding communicates its personality, mission, and values to the world. Establishing a loyalty program can be a large part of a restaurant’s brand.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. This is because one of the downfalls of a multichannel approach is that the various communication tools are isolated. Begin by outlining a simple strategy, communication plan, and workflow.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. 4th of July Restaurant Specials and Promotion Ideas for 2021.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Post “reopening soon” social media messages and updated hours of operations to your online channels. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

The Restaurant Times

JULY 14, 2020

As the trend of online ordering is at its peak right now, it is also gaining importance for restaurants in terms of enhancing customer loyalty and boosting ROI. This article will discuss how you can optimize your customer’s online ordering experience, earn customer loyalty, and increase your business in myriad ways.

Online Ordering 97

Online Ordering Ordering Loyalty Program Social Media 97

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. Consumers ranked local chains as their second most desired type of apps and loyalty programs. Loyalty programs yield repeat business.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

JANUARY 9, 2020

Or, you can invest in social advertising, which places your ads on target users’ Facebook or Instagram newsfeed. Loyalty Program. Almost 70 percent of customers admitted that rewards or loyalty programs do influence their shopping decisions. Social Media. Out-Of-Home.

Marketing 190

Marketing Email Marketing Loyalty Program Social Media 190

Restaurant Engine

APRIL 12, 2023

You may reach them through your website , social media, email marketing, word of mouth, or another type of ad. Do you offer loyalty programs or other types of incentives to encourage routine visits? We find that a customer loyalty program is one of the most effective means of increasing customer engagement.

Social Media 59

Social Media Email Marketing Loyalty Program Customer Experience 59

Cheetah

SEPTEMBER 1, 2020

The more time they spend on your website, the more opportunities you have to communicate your messaging to them. Add Social Media Buttons Add social media buttons to every page on your restaurant website. Also, the time people spend on your website is a user engagement signal for Google.

Social Media 148

Social Media Online Ordering Website Management Download 148

Bingage

JULY 21, 2022

Your staff should know what special dishes are being offered and when they’ll be served (or else they might not show up) so that employees can plan accordingly. Keep your festive menu simple yet special – Don’t complicate, it may cost you more. Offer Loyalty Rewards to your Customers – Here’s how.

Marketing 52

Marketing Loyalty Program Social Media Seasonal Menu 52

Cheetah

OCTOBER 22, 2020

Diners who are concerned about infection rates will be more cautious about dining at crowded restaurants where social distancing is not fully implemented. 50% of Millennial and Gen Z customers want to be the first among their friends to try a new LTO and post it on social media. Start a Loyalty Program.

Marketing 78

Marketing Loyalty Program Social Media Email Marketing 78

Open for Business

MARCH 21, 2023

Social media: Word-of-mouth marketing includes organic social media mentions. Referral programs: One way to encourage positive word-of-mouth is referral marketing. Keep communication open It’s important for any restaurant to keep in touch with past and potential customers online.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Sling

JULY 4, 2021

Post it on every social media channel you can think of. Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Use that contact information to send out weekly specials to keep customers coming back. 4) Become A Master Of Social Media.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Front-of-house employees can review notes and details for every table, including any special events that are happening or guest requests. It can sync with a loyalty program. Daily specials. A digital scheduler can help you communicate clearly with employees about their shifts.

Technology 147

Technology Front of House Back of House Online Ordering 147

Lavu

MARCH 6, 2020

The aim is to encourage repeat customers and cultivate customer loyalty. They demonstrate more loyalty towards the restaurant and promote it more. . Identifying slow and peak hours to provide special offers, time-sensitive discounts, and happy hours. Restaurant rewards and loyalty programs.

Technology 78

Technology Marketing Loyalty Program Social Media 78

ChowNow

JANUARY 27, 2021

Moreover, everyone has grown accustomed to interacting with each other digitally, via video chat, texting, social media, and yes, email. It only makes sense to communicate with your guests virtually too. Profile a special dish. Make your email subscribers feel special by giving them exclusive access to a secret menu item.

Email Marketing 148

Email Marketing Marketing Online Ordering Front of House 148

Modern Restaurant Management

JUNE 1, 2021

It’s crucial to access and edit your online ordering experience as necessary to keep customers informed on seasonal menu swaps, promotions, and weekly specials. If you have various options for digital ordering, this is where you’ll want to communicate that with customers.

Ordering 180

Ordering Technology Mobile Ordering Online Ordering 180

The Restaurant Times

JULY 31, 2020

Include features such as ‘Order Now’ or ‘Sign up to get Special Offer’ to entice more customers to place orders. Incentive Programs. Incentivize your customers with different promotional offers such as loyalty rewards, discounts, customized offers, referral programs, etc. Optimize The Website.

Loyalty Program 95

Loyalty Program Marketing Mobile Ordering Online Ordering 95

Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). How to create engaging social media content to stay connected with customers. Also launching today, is a special edition of the company’s Food Fanatics magazine. You can view the special issue here. Treasury Secretary Steven T.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197