Modern Restaurant Management

JANUARY 8, 2021

With the COVID-19 pandemic surging across the country, it’s more important now than ever before to focus on employee safety. The major focus of these guidelines is keeping customers safe, but it’s equally important to consider the safety of employees. For restaurant owners, the answer lies in the technology.

Technology 141

Technology Front of House Kitchen Safety Back of House 141

Modern Restaurant Management

FEBRUARY 22, 2024

Restaurants are constantly busy, which means communication is key to make sure the experience for customers is top of the line. Two-way radios, help restaurant staff communicate more efficiently leading to a better experience for the guests. Quick Communication Two-way radios provide fast and efficient communication amongst staff.

Customer Service 106

Customer Service Front of House Communication Kitchen Safety 106

Clover - Restaurants

MAY 7, 2024

You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen. Lead and manage back-of-house kitchen staff, including sous chefs, line cooks, prep cooks, and dishwashers. Work closely with the management team to brainstorm new ideas, promotions, and special events.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. Job responsibilities for each department (Be as detailed as possible without being preachy.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

MAY 8, 2020

Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Food Safety. Restaurant Logistics.

Food Safety 196

Food Safety Kitchen Safety Front of House Website Management 196

7 Shifts

SEPTEMBER 25, 2019

Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

JANUARY 13, 2022

Encourage Staff Members to Communicate Effectively. Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. Make Better Use of Technology. There is plenty to think about when managing a restaurant.

Front of House 215

Front of House Kitchen Safety Customer Service Point of Sale 215

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Being tech-savvy Technology is cementing its space in the restaurant industry. Operations" is usually just a short way to say "keeping the restaurant running".

Management 195

Management Management Kitchen Safety Front of House 195

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. Leadership: The Missing Ingredient The best restaurants are those led by individuals who understand that their role extends beyond the kitchen or the management office.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Implement digital signage and contactless payment technology. What Can You Do Now?

Kitchen Safety 191

Kitchen Safety Employee Relations Communication Point of Sale 191

Modern Restaurant Management

JUNE 12, 2023

Prioritize Safety for Everyone The safety of your guests and staff should be your top priority, especially when you can literally see the changes in the air quality right in front of you. To prioritize everyone’s safety, create a plan that outlines the basic protocols for different weather situations and scenarios.

Kitchen Safety 88

Kitchen Safety Online Ordering Outdoor Communication 88

Clover - Restaurants

MAY 3, 2024

City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

DECEMBER 28, 2020

Technology is becoming a big part of how we run our business. A lot of retailers rushed to market in response to COVID-19 to provide mobile experiences that prioritized safety and contactless interactions. Chipotle recently announced its first digital-only restaurant called the Chipotle Digital Kitchen.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Apicbase

MARCH 28, 2024

Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Cost control.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

JANUARY 26, 2021

There are new technologies, new ways of doing business, and new consumer habits, too. Far-and-away the biggest change for the hospitality industry has been the widespread adoption of technology, which has gone from a luxury to a necessity for restaurants to operate. There are many ways to digital technology into your business.

2021 370

2021 Front of House Social Media Back of House 370

7 Shifts

DECEMBER 9, 2020

Communicate Well and Often Communication was a hot topic of discussion with all three restaurateurs sharing unique ways in which they stayed connected with their teams during shutdowns and stay-at-home orders. JoAnn Chang is an incredible leader and made herself available to chat with anyone about safety protocols.

Webinar 195

Webinar Guest Recovery Kitchen Safety Online Ordering 195

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. Utilize digital resources to streamline communication with customers. Given that 46.5

Customer Experience 187

Customer Experience Customer Service Online Ordering Food Safety 187

Modern Restaurant Management

MARCH 31, 2022

Touchscreens, kiosk ordering, facial recognition, and AI technology will become the norm. Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’ Why is communication a key to restaurant efficiency? Attention is the new currency.

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

7 Shifts

JULY 27, 2023

On Lula Cafe's website, they list their mission and values , which include creating joyful moments for the community, and promoting care, respect, integrity, safety, and transparency. Whether it's a scheduling situation, or a communication identity situation. They're as much a part of Lula as I am." Even if they're managers.

Communication 195

Communication Front of House Education Back of House 195

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Ensure health and safety protocols are met.

Management 158

Management Management Employee Relations Communication 158

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Culinary Digital

MAY 16, 2022

And while foodservice has changed forever, so has the technology that supports it. For the industry to thrive once again, it will need to lean into this technology as a viable solution for combatting trials on multiple fronts. POS systems must integrate with third-party apps and other systems used in the kitchen to relay orders.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

7 Shifts

MARCH 10, 2021

Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in. With health and safety being a top priority for many diners, demonstrating a commitment to a hygienic environment will be critical to your restaurant's success.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

JUNE 29, 2020

Nearly three in four said health and safety was by far the biggest factor that might influence their decision to dine out in the coming months. Before a person opens your door, professional, brand consistent signage should communicate your public health strategy. That means it is incumbent on restaurants to make people feel safe.

Kitchen Safety 219

Kitchen Safety Website Management Customer Experience Mobile Ordering 219

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Ensure health and safety protocols are met.

Management 142

Management Management Employee Relations Communication 142

Lavu

SEPTEMBER 29, 2023

Despite the vaccination efforts and safety measures implemented by restaurants, some potential employees may still be hesitant to return to work in this industry. Encourage open communication and provide frequent feedback and recognition for outstanding performance. Consider adding people with disabilities to your labor force.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

SEPTEMBER 8, 2020

Now, for restaurant employees and guests alike, nothing matters more than the safety of their experience inside the restaurant. Social distancing can only go so far—there are still many shared devices that guests and staff have to touch, including point-of-sale devices, payment PIN pads, kiosks and kitchen monitors.

Dine-in 191

Dine-in Kitchen Safety Operations Point of Sale 191

Apicbase

MAY 29, 2024

Every few months, a media article declares the death of ghost kitchens as a viable business model. The truth is ghost kitchens are alive and well. Interestingly, in the article, “ghost kitchens” is enclosed in quotation marks, meaning that the term was new at the time. Market data, however, tells a different story.

Kitchen Safety 52

Kitchen Safety Front of House Online Ordering Food Order 52

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

JUNE 9, 2020

As the iconic brand now plots its reopening strategy, James Walker, Senior Vice President of Restaurants, said executives have been in constant contact with franchisees about the next steps, while maintaining a focus on the future that includes enhanced technology and the addition of e-commerce options. and Canada. ” said Walker.

Kitchen Safety 165

Kitchen Safety Franchise Franchising Food Safety 165

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. Kitchen Automation. Modern restaurant tech centers around a kitchen display system (KDS). A robust KDS that includes features like: ?

Management 186

Management Management BOH Front of House 186

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. Lesson #1: Multiple factors are leading to businesses increasingly communicating via messaging – with both customers and employees.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

AUGUST 6, 2020

If running a restaurant wasn’t already expensive, running one under new distancing regulations means less capacity and investment in safety infrastructure that will take a toll on costs. Customer Communication. Social media presence is free and a great way to remain connected to customers and build a community.

Front of House 209

Front of House Inventory Food Safety Social Media 209

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Apicbase

MARCH 25, 2024

When restaurant managers or kitchen staff make poor purchasing choices, they face increased food waste, inflated costs and frustrated customers. Fortunately, technology has dramatically improved efficiency in inventory management. Note : In a bustling kitchen, multiple employees often place orders with suppliers.

Inventory 52

Inventory Management Management Kitchen Safety 52

Cheetah

APRIL 10, 2020

You want to make sure you have high-quality staff preparing the food in your restaurant kitchen and serving customers. Let your restaurant kitchen do the cooking for you. Why should your restaurant kitchen stop operating just because you or your chef aren’t there? Food safety. Sound about right? 1-3% cost saving in labor.

Kitchen Safety 103

Kitchen Safety Food Safety Front of House Inventory 103

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. Restaurants are recognizing the power of genuine connection and involvement with their communities.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129