7 Shifts

JUNE 29, 2022

Because these (dis)agreements were a result of a dispute between two parties rather than a government-imposed rule, they would need to be arbitrated in a potentially lengthy and costly legal battle. Communication Blasts. Consistent and timely communication helps to flag potential compliance issues to all franchisees in a unified way.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

JANUARY 6, 2020

It happens in business, it happens in education, and it happens most often in government. The US government is notorious for making decisions to leverage some type of anticipated outcome without fully understanding the systemic impact of those decisions. Tariffs on China resulted in China cutting off the purchase of American soybeans.

Government 245

Government Front of House Small Business Back of House 245

7 Shifts

APRIL 15, 2020

The restaurants that don’t have drive-thrus can organize contactless curbside pickup to increase their revenue and decrease their losses while facing government restrictions. Next, you should create a communication channel for the pickup. Some of them have even seen ~90% of their sales coming through drive thrus.

Online Ordering 362

Online Ordering Email Marketing Social Media Food Order 362

Culinary Cues

MAY 5, 2020

It’s the most essential ingredient in effective communication. It doesn’t make sense to reopen without a well thought out plan on how to keep all stakeholders safe, how to communicate your commitment to everyone, how to live that commitment, and how to rebuild a level of trust that alleviates fear and anxiety. Start Today!

Kitchen Safety 286

Kitchen Safety Food Safety Food Truck Communication 286

Culinary Cues

MARCH 19, 2020

I have communicated with many who are crushed with fear, a sense of loss, and helplessness after telling employees that they can’t keep them on and there is no indication of when things might return to normalcy. They are typically under compensated for their work and under-appreciated for their commitment, but they remain proud.

Insurance 427

Insurance Government Training Small Business 427

Culinary Cues

AUGUST 14, 2020

It’s true of great restaurants, great retail stores, great investment firms, exceptional banks, small auto dealerships, and even local government offices. Small, personal and people first always shines above large and business first.

Small Business 375

Small Business Leadership Customer Service Communication 375

Modern Restaurant Management

MAY 14, 2024

The initial cost is almost $500,000 to get all of the pieces in place, and create the plan documents, and submit it to the government agency that oversees it. We figured out that an ESOP committee was a strong engine of communication, and we created one that had three members from each of our five restaurants.

Sustainability 188

Sustainability FOH BOH Document 188

7 Shifts

MARCH 26, 2020

7shifts is sharing insights about communication, sales, and staffing for restaurateurs to understand both the global and regional impact of COVID-19. I suggest that restaurants continue to use the communication tools in 7shifts—its a good way to get messages out quickly and alert staff of changes as things adapt.

Communication 367

Communication Delivery Government Dine-in 367

7 Shifts

FEBRUARY 4, 2021

Communicating the new schedules was another logistical nightmare. By transitioning to digital schedule-making and communication with 7shifts, Book only spends minutes per week creating and communicating schedules with her staff—saving 5 hours in total compared to life before 7shifts. was a pain.

Operations 370

Operations Book Communication Small Business 370

7 Shifts

MARCH 27, 2020

You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. How to communicate your COVID-19 restaurant closure. Then share general updates with staff through your team communication tool.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

MARCH 10, 2022

Despite the above, many brokers and consultants have recommended clients, at minimum, notice the insurance policies anyway, to avoid untimely reporting, to allow for a recordkeeping of loss of income, and to create a placeholder in the event a state or federal government was to force insurers to provide some level protection in the future.

Insurance 175

Insurance Food Safety Employee Relations Front of House 175

Modern Restaurant Management

MARCH 11, 2021

Restaurants that have reopened have had to navigate this socially distanced new world, juggling employee and customer safety, adhering to shifting government regulations, and maintaining the public’s confidence. An ISO 18013-5-compliant mDL is an actual government-issued ID on the patron’s phone. As ID issuers (i.e.,

License 213

License Government Customer Experience Fine Dining 213

7 Shifts

JANUARY 23, 2024

A patchwork of federal, state, and local laws regarding labor, overtime, payment of tipped workers, and more are what govern restaurants. Step 8: Establish a Team Communication Strategy Despite all of your careful prep and consideration, there will always be at least one change that has to be made after the schedule is “final.”

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

JULY 19, 2023

While franchisors will benefit from greater access to customer information and the ability to track and record a user's behaviors, actions, and communications, this level of access comes with the important responsibility to protect users from data misuse.

Franchise 167

Franchise Franchising Restaurant Law Customer Service 167

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. Recommended reading: How to communicate tasks to staff Dress code Kitchen safety, cleaning and sanitizing instructions Health guidelines Employee Health Check is a new feature available free for all 7shifts users.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

MARCH 5, 2024

The federal government estimates that there are approximately 48 million cases of foodborne illness annually, which sicken 1 in 6 Americans each year. These mentors also can serve as a sounding board, opening the lines of communication to make it easier for newer employees to ask questions or voice safety concerns.

Training 167

Training Food Safety Employee Relations Insurance 167

7 Shifts

DECEMBER 13, 2021

Across all roles, employees report that the areas that are most impactful when it comes to workplace satisfaction are: Their team—Coworkers, Managers, and Communication. Given that many restaurant employees are around the same age, too, helps foster a sense of community. Communication 4/5. Your coworkers 4.16/5,

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

DECEMBER 22, 2020

They are offered by foundations, corporations, charities, government agencies (local, state, federal), philanthropic organizations, international entities, and even celebrities offering financial assistance. That is because completing grant applications to set you apart from the competition requires skill and know-how. Do Your Homework.

Employee Relations 218

Employee Relations Leadership Food Supply Small Business 218

Modern Restaurant Management

JUNE 16, 2020

Specializing in Hawaii-inspired plate lunches and comfort food since 1976, the brand took other initiatives including: Navigated new rules on the fly, while ensuring open lines of communication with its franchisees, who are treated like family – the company’s motto is “We Are Ohana (family).”

Franchise 147

Franchise Franchising Leadership Food Safety 147

7 Shifts

MARCH 31, 2023

Table of Contents It starts with hiring Invest in developing your people There’s no one-size-fits-all way to pay Create a culture of transparency and communication Use tech to save time It starts with hiring When you’re short-staffed, it can be tempting to hire the first person who walks in the door. Communicate and let me know.’

Hiring 195

Hiring Front of House Back of House Document 195

Clover - Restaurants

APRIL 16, 2024

While state laws vary somewhat on specifics, in general you’re required to communicate to customers what they’ll be charged for and how much it’ll be. Be sure to research your state’s laws governing tipping and/or gratuity policies to ensure the policies you choose to implement align with legal requirements.

Restaurant Law 52

Restaurant Law Tip Distribution Front of House Customer Service 52

Culinary Cues

MARCH 27, 2020

Today we are unified in our common fear of an invisible enemy that threatens human survival, world economies, and the stability of governments. Tell the truth; help people to understand their role, give opportunities for the average person to make a difference, unify, communicate effectively, and set the example for others to follow.

Leadership 322

Leadership Healthcare Social Media Government 322

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Accordingly, it is important to know your rights, as well as how to properly communicate with employees regarding back to work protocols. Make sure your communications with staff are reassuring. They already know your restaurant and love what you have to offer.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Modern Restaurant Management

DECEMBER 30, 2020

Government help is expected, but in the current crisis, it’s clear that what restaurants really need, above all else, is customers and revenue. Restaurants that have customer lists can and should offer email communications (i.e., These and other grim numbers have led some insiders to argue the industry is in “free fall.”

Loyalty Program 216

Loyalty Program Email Marketing Online Ordering Employee Relations 216

7 Shifts

AUGUST 27, 2020

Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Using 7shifts team communication tool will allow employees to report incidents to managers discreetly.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Ken Burgin

MARCH 21, 2020

Communicate like never before with your customers Offer & sell food and drinks in new ways – delivery, take home packs, takeaway Write to your local MP about the number of jobs that will be lost without direct financial support. What’s your advice to restaurant and café owners in communicating with their customers right now?

Hospitality 125

Hospitality 2020 Government Café 125

Ken Burgin

MAY 9, 2021

As COVID controls and vaccination helps business return to some type of normal operations, government policy in Australia and New Zealand now seems to be using selective lock-downs to control spot fires and outbreaks. Alert your customers – through email, social media posts and signs on the window. Move quickly and sound positive.

Social Media 103

Social Media Email Marketing Communication Equipment 103

Cheetah

JANUARY 21, 2022

Through integrated relationships with community members, activism boards, charities, and fellow restaurant owners, Derrick Johnson, founder of Home of Chicken and Waffles, is embedded in the fabric of his community. Home of Chicken and Waffles - A Community Staple. How, you may ask?

Back of House 148

Back of House Government Hiring Small Business 148

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Hospitality 197

Hospitality Food Safety Customer Experience Online Ordering 197

Modern Restaurant Management

SEPTEMBER 23, 2020

One of the most important messages operators need to communicate to lenders is that you know and understand your customers. By communicating with patrons, you’ll understand what they are feeling and how you may be able to better serve them during the pandemic. Determine your next steps and communicate them well.

Customer Service 182

Customer Service Cash Management Small Business Communication 182

Lavu

SEPTEMBER 29, 2023

Additionally, the enhanced unemployment benefits provided by the government during the pandemic have made it financially feasible for some workers to stay unemployed instead of searching for a job in the restaurant industry. Encourage open communication and provide frequent feedback and recognition for outstanding performance.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

MARCH 10, 2020

“We hope the fears will subside and governments can help control the outbreak. We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). We are trying to be responsible and calm.” Cash is dirty.

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206

Culinary Digital

OCTOBER 23, 2023

It’s important to mention that this valuable information can also be sourced from official government websites. Improved Communication and Collaboration Online platforms and telehealth services enhance the accessibility of dietary guidance, particularly benefiting clients with busy schedules or limited mobility.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Bingage

JUNE 4, 2020

Finally, After a long time, the Government has allowed restaurants to open from the 8th of June. Restaurant owners are looking forward to resuming operations following guidelines by the government and health department. Start slowly and maintain social distancing, sanitizing, and follow other careful measures given by the government.

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Modern Restaurant Management

FEBRUARY 16, 2021

The other big challenge the pandemic has brought to life is forcing businesses and governments to rethink our approach to packaging waste. In fact, many states are already pushing to make on-demand laws permanent, including Iowa, Ohio, Oklahoma, Missouri, Florida and D.C. Legislators Will Rethink How to Better Manage Product Waste.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Modern Restaurant Management

APRIL 21, 2020

Some of our Washington and Oregon hospitality clients shut down early, while others waited for a government order; some shut down entirely, while some have tried to stay afloat by moving to to-go and delivery only. In March 2020, restaurateurs across the country have had to shutter their businesses in some cases literally overnight.

Insurance 217

Insurance Government Document Restaurant Law 217

Modern Restaurant Management

JULY 6, 2020

If you’re fortunate enough not to have been on the receiving end of a civil or administrative complaint from an employee or a government employment agency, you may not realize just how deep the downside risk can be in employment disputes or just how high the stakes are for non-compliance. Start with a good employee handbook.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193