Remove Communication Remove Food Order Remove Mobile Ordering
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The Hidden Ingredient to Restaurant Resilience? Better Communication Tools  

Modern Restaurant Management

In the fast-paced world of food service, communication is everything. From taking orders to coordinating back-of-house operations, every moment counts. Yet many restaurants are still relying on outdated or overly complex communication tools that slow down operations and hinder their ability to deliver exceptional service.

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‘Marketing Doesn’t Stop at Getting Customers in the Door’

Modern Restaurant Management

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. Among the other highlights: Restaurants have the opportunity to connect and convert audiences using mobile websites or apps and push notifications.

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The Future of Dining in 2025 Is Smarter, Simpler, and More Personal

Modern Restaurant Management

At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience. For example, AI can help QSRs make smarter inventory decisions by analyzing purchasing trends and aligning ingredient orders with demand.

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Twenty Years of Change: How Hospitality Tech Evolved and What’s Next

Modern Restaurant Management

Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains. We saw widespread adoption of mobile payments, digital ordering, and contactless dining almost overnight.

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Modernization Is on the Menu: How Restaurants Thrive in Today’s Competitive Landscape

Modern Restaurant Management

There is an opportunity for restaurants that can modernize in a way that meets the needs of the diner while simultaneously overcoming food, labor, and technological challenges to run more predictable and profitable businesses. It certainly isn’t an easy proposition – but a holistic approach to restaurant modernization is critical.

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Empowering Restaurant Staff: How Technology Solutions Reduce Burnout and Boost Efficiency

Modern Restaurant Management

To tackle these challenges, restaurant owners are relying more on digital tools like mobile ordering, self-service kiosks, and AI-powered workforce management. Self-order and payment kiosks as well as QR code menus are streamlining front-of-house operations, improving order accuracy and speeding up service.

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How Fast-Food Apps Took Over The Drive-Thru

EATER

Photoillustration by Lille Allen; see below for full credits Every major fast-food chain, it seems, now has its own app promising deals, discounts, and a better diner experience overall. If you respond yes to the friendly cashier, youre asked to provide a code or other signifier, like your name, to help the worker identify your order.