Remove Communication Remove Dietary Restrictions Remove Equipment
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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

Restaurants can use AI to analyze customer preferences, dietary restrictions, and past orders to create tailored dining experiences. One answer to the brand loyalty challenge is to improve personalization. In 2025, I think we’ll see restaurants double down on personalization by leveraging AI.

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23 Waiter Interview Questions to Hire the Best Staff for Your Restaurant

7 Shifts

How do you handle special dietary requests or food allergies? They should also be able to communicate with kitchen staff and the team clearly. Strong answers to this interview question would show clear communication of the restaurant's policy and an ability to offer alternative solutions that keep the customer satisfied.

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Creating your own restaurant split check policy

Clover - Restaurants

A well-communicated restaurant split check policy ensures that everyone — staff and guests alike — understands the options available and can proceed more quickly and efficiently. It’s especially important for diverse groups where each guest may have different budget considerations or dietary restrictions.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

This transition towards healthier options has benefited QSRs in bringing a wider base of customers, such as those with a focus on nutrition and dietary needs. More than a quarter (28 percent) are using AI for marketing and social media, while 24 percent are using the technology for written communications.

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Seamless Restaurant Operations: How ConnectSmart® Kitchen and ConnectSmart® Host Work Together to Reduce Waste 

QSR Automations

Bridging the Front and Back of House into a Seamless Restaurant Operation ConnectSmart Host is your ultimate front-of-house solution, offering smart table management, waitlist tracking, reservations, and guest communication tools. Real-time communication of large party seating prevents kitchen overwhelm. The result?

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Turning Pain Points into Strengths: How to Create a 360-Degree Dining Experience

Modern Restaurant Management

As COVID-19 restrictions are lifted and the hospitality industry begins to reemerge, now is the time for restaurants to look at how to turn their pain points into strengths through technology. The pandemic has devastated the restaurant industry, with profitability and staffing levels down for the vast majority of restaurant operators.

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Transforming Hospitality Operations: The Role of Advanced AI in Enhancing Efficiency and Guest Experiences

Modern Restaurant Management

Consider AI-powered robots leveraging guest dining preferences to curate tailored menu suggestions, or recommending dishes based on dietary restrictions and previous orders. These robots engage guests with personalized greetings, adapt their communication styles to individual preferences, and respond to guest moods.