article thumbnail

MRM Research Roundup: Mid-December 2019 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128
article thumbnail

MRM at Five: What Issues Have Impacted Restaurants?

Modern Restaurant Management

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. environments and are now seen everywhere from fine dining to counter service and everywhere in between.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Keep Diners Coming Back with These 4 Unbeatable Tips

Cheetah

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

Compost 114
article thumbnail

Keep Diners Coming Back with These 4 Unbeatable Tips

Cheetah

Get acquainted with their tastes and preferences, and make food and wine recommendations based on their likings. Customer data collection, whether you do it yourself by speaking directly to guests or by inviting them to interact with a customized mobile app, will empower your marketing efforts and help you interact with guests more effectively.

Compost 110
article thumbnail

Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

article thumbnail

Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. This approach is often expensive because these platforms charge a commission to fulfill the delivery for each order. On-Demand Delivery for Square Online Store.

article thumbnail

Safe Distancing Tech and a Farewell to Foam

Modern Restaurant Management

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Given the impacts of COVID-19, many food banks are struggling to meet the increasing needs of their communities as more Americans seek support.