Modern Restaurant Management

SEPTEMBER 14, 2022

We hope you enjoy your dining experience with us. For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. You are sitting in your favorite restaurant and have placed an order on a tablet at your table.

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Front of House Mobile Ordering Loyalty Program Back of House 201

Society Insurance

NOVEMBER 15, 2022

When the door closes and the lights come back up in the dining area and bar, there are still tasks to complete before the night is truly done. Tasks for Back-of-House Staff: Cleaning and sanitizing food prep areas and work surfaces. Taking inventory and reporting low-stock items to the chef or manager. Updating food labels.

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Front of House Food Safety Cash Management Back of House 97

Lavu

OCTOBER 13, 2023

Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability. The table turnover holds significant importance for restaurant owners and operators as it can greatly impact profitability. What is Restaurant Table Turnover Rate? How to Calculate Table Turnover Rate?

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Seating Mobile Ordering Customer Service Online Ordering 173

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. One key factor is that during the pandemic, many restaurants had to shut down or operate at reduced capacity, leading to layoffs and job insecurity. The restaurant labor shortage has had significant impacts on restaurant operations.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

AUGUST 16, 2021

The common thread is that each story is about incredible staff and great managers and that, together, they support each other inside and outside of the restaurant. The common thread is that each story is about incredible staff and great managers and that, together, they support each other inside and outside of the restaurant.

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Front of House Cash Management Back of House Hiring 204

Modern Restaurant Management

DECEMBER 21, 2022

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

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Front of House Back of House Restaurant Law Food Safety 183

Modern Restaurant Management

DECEMBER 16, 2021

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their views on trends. Fortunately, we have exceeded in our efforts to reduce our footprint and maximize profitability to effectively operate our drive-thrus and maintain team productivity. Here are their insights.

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2022 Food Supply Back of House Kitchen Safety 177

7 Shifts

APRIL 23, 2021

The operator of Chengdu Taste and Mian, with 13 locations, told the New York Times that they may have to close multiple restaurants due to the lack of staff. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. Adam Ranier, Writer, Restaurant Manifesto.

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Hiring Front of House Back of House Food Safety 370

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Bartenders.

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Modern Restaurant Management

AUGUST 6, 2020

The restaurant dining experience has changed forever and menu items must also adapt to these times. Improving from 20 percent margin to a 35-percent margin on a $12 dish, serving five0 covers per night translates into a $90 net increase in profits, allowing for increased cash flow to sustain operations. Re-engineer Menus.

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Front of House Inventory Food Safety Social Media 209

Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). Tech for Touchless, Contact-Free Dining. Contactless-dining is expected to trend as a result.

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Kitchen Safety Food Safety Front of House Back of House 139

Apicbase

MAY 30, 2024

A modern EPOS system is far more than simply a sleeker cash register. It combines hardware and software components to facilitate transactions and simplify key day-to-day business operations, especially in retail or restaurant settings. Efficiency is everything in a restaurant company. It is your secret weapon for excellence.

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POS Inventory Cash Management Point of Sale 52

Xtra Chef

NOVEMBER 11, 2020

In this three-step planning guide, we’ll explore the considerations for restaurant owners, managers, and operators who want to survive the holidays and bring joy to customers—and business balance sheets! The holiday season is usually full of family, friends, and fun—and a lot of profitability for the restaurant industry.

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Hospitality Seasonal Menu Front of House Social Media 155

Deliverect

MARCH 24, 2021

They allow businesses to avoid front-of-house overheads, reducing costs while increasing revenue by reaching new off-premise customers. The answer will depend on the dark kitchen business model you decide to operate with. By the way, if you’re asking yourself, “What is a ghost kitchen?” And what kind of business owner you are.

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The Restaurant Times

OCTOBER 28, 2021

In the restaurant industry, effective capacity management is critical to success which depends largely on how well you can control the traffic. Restaurant technology can simplify your operations to a great extent and . Technology can easily streamline your day to day operations on busy nights and weekends.

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Technology Operations Point of Sale Mobile Ordering 52

Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. These tools offer employees an easy and secure way to manage their wages, even if they don’t have bank accounts. Interviews with potential employees are being scheduled, but no-shows are the norm. In this case, the owner offered $50 to interviewees.

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Ordering Front of House Hiring Recruiting 144

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Overall then, we should expect takeout to remain a very important channel even as restaurant dining rooms reopen and things return to normality. Restaurants either embraced technology and survived, or didn’t. Takeout is king.

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Online Ordering 2021 Delivery Ordering 148

Restaurant365

OCTOBER 8, 2021

As food delivery boomed, and on-and-off capacity restrictions changed indoor dining, the ghost kitchen business model became more widespread. With the potential for this segment, many operators and industry leaders are examining new ghost kitchen opportunities. Let’s dive into the details. Benefits of running a ghost kitchen.

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Front of House Back of House Website Management Delivery 78

Deliverect

DECEMBER 7, 2020

Some full-service restaurants managed to pivot and find a way to offer their multi-course meals for delivery. Overall then, we should expect takeout to remain a very important channel even as restaurant dining rooms reopen and things return to normality. Restaurants either embraced technology and survived, or didn’t. Takeout is king.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. Whether you are a large multi-location operation or a small independent restaurant, Squirrel can help make sure the shift results in a hassle-free and safe experience for both your staff and customers.

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Operations Online Ordering Mobile Ordering Website Management 52

Open for Business

OCTOBER 20, 2023

Whether it’s chic and modern or rustic and cozy, fine dining or casual, the atmosphere needs to enhance the dining experience and make it memorable for all the right reasons. Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors.

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License Email Marketing Front of House Seasonal Menu 78

Deliverect

JULY 24, 2020

COVID-19 has fundamentally changed the way restaurants operate. The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home. It’s becoming increasingly important to have a system in place to handle delivery orders and manage the driver or customer pick-up process.

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Technology Mobile Ordering Front of House Online Ordering 110

Lavu

MARCH 27, 2020

The words “restaurant management system” rarely cause excitement. Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. Think of them as the real-life version of those house robots from ’80s movies.

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Point of Sale Front of House Mobile Ordering Back of House 78

The Restaurant Times

JUNE 3, 2020

With less capital expenditure, low initial setup costs, minimal staff, and equipment requirements, the dynamics of dark kitchens are more favorable than a dine-in facility. With the help of the strategies and tips mentioned in this article, a stable dark kitchen business can quickly reach operating break-even and generate profits. .

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Cash Management Point of Sale Front of House Equipment 88

Restaurant365

JUNE 9, 2021

You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Streamlining operations with integrated, robust FOH tools. Tracking key FOH metrics can help provide a path to healthy revenue levels.

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FOH BOH Front of House Back of House 78

Restaurant365

JUNE 2, 2020

You can’t run a restaurant without employees, which means that processing payroll is an essential task for restaurant owners, operators, and managers. For restaurant owners and operators, the first step in understanding your payroll is to familiarize yourself with the basic concepts, regulations, and responsibilities.

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Tip Distribution Restaurant Law Cash Management Front of House 109

Touch Bistro

SEPTEMBER 10, 2021

Restaurant servers (also known as waiters and waitresses) are the front of house staff in your restaurant. Keep in mind that a fine dining server job description will vary from a family restaurant server job description. What is a Restaurant Server? Job Description. Server Responsibilities.

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Hiring Front of House Fine Dining Customer Service 97

MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. How will you manage your menu? What kind of reports do you need to manage your restaurant?

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Small Business POS Point of Sale Online Ordering 52

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. We can understand the use case for restaurant management system integrations as two-fold – 1.

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POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships.

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2022 Mobile Ordering Guest Recovery Point of Sale 210

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

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Management Management FOH BOH 52

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association-managed site also provides a direct connection to the industry’s grassroots engagement platform.

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Online Ordering Back of House Customer Service Small Business 207

EATER

NOVEMBER 11, 2020

She kept her second restaurant, Nari, open, turning the six-month-old space in Japantown’s Kabuki Hotel into a takeout operation. It’s a matter of extinction,” the chef and restaurateur Pim Techamuanvivit said when we first spoke in August. The Union Square address remained on indefinite hiatus while she continued to pay its rent.

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Cash Management Insurance Point of Sale Back of House 145

Modern Restaurant Management

FEBRUARY 4, 2020

Having served as the company’s Chief Operating Officer, Wyatt will oversee a newly created “Office of CEO” that includes Chief Financial Officer Caryn Doyle and Chief Administrative Officer and General Counsel Randy Miller. This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Lavu

DECEMBER 20, 2019

The corner cafe, upscale bistro and fine dining restaurant serve different dishes, but all face at least a few common. Under Internal Revenue Service regulations , employees must keep a daily record of the cash and non-cash tips received, either directly or indirectly. Employees must report any non-cash tips on.

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Cash Management Point of Sale Employee Relations Inventory 78

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. Or could it be the systems in place?

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