Book Coaching Front of House Training 
7 Shifts
AUGUST 16, 2021
But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. This section of the meeting gives managers time to teach and coach their team. What is a pre-shift meeting.
Embrace the Suck
JANUARY 13, 2021
Author’s Note: This is an excerpt from my new book title Your Restaurant Culture Sucks! Yet, here you are still slugging it out every single day doing battle on the front line. Now, before you say, “ But Coach, you are an anomaly and my situation is different.” Coming out in late February 2021.
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Culinary Cues
SEPTEMBER 1, 2023
For the past six months I have been committed to an exercise regimen thanks to my Apple Watch. Closing the rings of movement, exercise, and standing has been a goal since I first strapped on the watch, a goal that consumes my attention and cannot be broken for fear that I will simply fall off the pattern if the rings fail to close for one day.
Ken Burgin
AUGUST 1, 2023
These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.
7 Shifts
MARCH 31, 2023
If your managers are actually spending time with people and really kind of connecting with them and setting goals for them and saying, ‘Hey, you're a food runner now, but I want you to be a server in six months or a year, or maybe you wanna be a chef one day, like, let's get you training there.’ “Take better care of your staff.”
Embrace the Suck
APRIL 18, 2022
Many of my clients when they first start my coaching program do a big sales number. Simon Sinek in his best-selling book titled Start With Why says that “People don’t buy what you do, they buy why you do it.” Here’s where restaurant owners get off track. They focus on the wrong things. Sales is a vanity metric.
Lavu
OCTOBER 13, 2023
What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. The ideal turnover rate changes based on type of restaurant.
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