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Looking for someone to oversee day-to-day operations is a critical business decision that needs careful consideration. How do you maintain smooth communication between FOH and BOH staff? How do you ensure compliance with food safety and hygiene regulations? How do you manage the restaurant’s budget and control costs?
Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen. Focused training also speeds up the onboarding process.
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In the kitchen, the BOH receives the order, and on the floor, the FOH concentrates on delivering exceptional service or keeping the restaurant clean.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.
Hiring a great kitchen manager can transform your BOHoperations with outstanding culinary and leadership skills. Asking the appropriate kitchen manager interview questions can reveal whether a candidate has the experience, skills, and abilities that your restaurant needs. But how do you find the right person?
Ofer Zinger, co-founder of Kitchen Robotics, thinks so. It also self-cleans, helping ensure food safety. What are the main obstacles for brands and operators to integrate more robotics in restaurants? What are the main obstacles for brands and operators to integrate more robotics in restaurants?
Most of the same applies to the health of BOH as well. Over and above these suggestions, if you have the size to spread out your kitchen you should do so. Kitchens must be sanitized, per recommended guidelines. They are for your own safety too. Even though they have ?less Food handlers must wear gloves, hats and masks.
For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability. Areas of Operation. Table of Contents.
Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Ask them to verify that your ware-washing machines are operating at the required wash and rinse temperatures and with the appropriate detergents and sanitizers.
There’s nothing better than a tidy workstation and clean range hood before service hour; and the post-shift scrub down of the kitchen can be a form of meditation for stressed out chefs. Create (or update) your cleaning task list for both FOH and BOH staff to double down on sanitization in your restaurant. Cover all your bases ???
But reopening your restaurant isn’t as simple as flipping your ‘open’ sign around (we wish), and there’s a lot to consider from an operational standpoint before the big day. Keeping your dining and kitchen area clean is critical in keeping your employees and guests safe. Social distancing and protective equipment ??
Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. Restaurants, Convenience Stores and other Food Service Operators can visit www.transact-tech.com/bohaoffer.
” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. If you think Uber Eats and Grubhub have already had a big impact on the way restaurants operate, just wait.
Anyone who’s worked (or even stepped foot) in a restaurant knows how important effective kitchen management is. Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well.
In a landscape where precision equates to performance, prepping your commercial kitchen for the sweltering conditions and guest upsurge of the warmer months is an exercise in foresight and expertise. The harmony between these two will dictate your kitchen's efficiency.
Health, Allergen, and Food Safety Training and Certifications. Commercial kitchen equipment safety. Examples include a TIPS certification , ServSafe Allergen , or a local accredited restaurant safety course. Food Service, Kitchen, & Hospitality Tech. Cross-contamination. Undercooking. Food allergies.
With 54% of diners saying they would avoid a restaurant with table wait times over 30 minutes, you must develop an efficient kitchen floor plan that helps you serve food quickly and consistently. The right design can ease your workflows and minimize bottlenecks in your operations. What should a restaurant kitchen floor plan include?
Read on to learn about almost everything you need to know about restaurant management to help you run a more profitable operation. Restaurant managers are the on-the-ground team members responsible for keeping the operation efficient and providing excellent service to diners. Cut operating hours. What is Restaurant Management?
There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction. BOH help them sweep and mop. A change to operating hours. Health & safety policy changes. Poor restaurant communication equals poor service. Shared responsibilities. Menu updates.
While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.
Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. Additionally, the BOH handles food safety and restaurant administration. The roles of BOH and FOH staff are intertwined yet distinct.
The revolution of automated foodservice operations has rapidly increased over the last year. With innovations outside of BOHkitchenoperations, new kiosk-style robotics are popping up everywhere, is tech able to preserve quality and experience? says Wilkinson.
An efficient restaurant kitchen design should be high on your priority list whether you’re opening a new restaurant, expanding an existing one, or remodelling an existing one. . The success of a restaurant kitchen design is defined by careful planning. Detailed Guide To Restaurant Kitchen Design .
Food waste, countless hours spent taking inventory, complicated employee onboarding processes—and even worse, sick customers due to food safety issues—they’re nightmares for any dedicated restaurant manager. . Read on to learn three ways upgrading your BOH technology can benefit your foodservice operation. . Win-win. .
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.
Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration. Head chef’s, site managers, operations manager, general managers and directors are all aligned and incentivised to deliver maximum potential rebates.
Many software companies are now focusing on the restaurant business that offers solutions to enhance operations — from the customer experience to how the business runs. A restaurant’s success depends on integrated operations through all processes and systems. Why Should Restaurants Have Integrated Operations?
The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOHoperations to increase efficiency and overall performance. A restaurant can improve the BOHoperations to increase efficiency and overall performance.
Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.
As a restaurant owner or operator, keeping your food costs low is a continual challenge. Training your store-level managers and your kitchen staff about food waste reduction is critical to improving overall Cost of Goods Sold (CoGS). 12 tips to keep your kitchen staff focused on food waste reduction.
Streamlining Restaurant Operations. Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). The FOH operations refer to activities that involve interaction with the customer, such as the waiting staff, lobby area, dining arrangement, etc.
A well-developed employee handbook is the foundation for streamlined operations at any restaurant. Basic restaurant standards, like restaurant safety, dress code, and code of conduct. . Health and Safety Standards. In the restaurant industry, appearance is important because customers are looking for safe foodservice operators.
Ensuring food safety goes beyond meeting regulatory standards; it’s foundational to building a trusted brand in the competitive restaurant industry. Every step taken, from kitchen preparation to serving the table, influences how customers perceive and trust your establishment.
About 20% of restaurants fail within their first year of operations, which makes banks more stringent in offering restaurant loans. Although SBA does not provide the funds itself, it provides a safety-net for lenders that allows them to approve restaurant business leans applications. Types of restaurant financing. Equipment Financing.
Automate your restaurant’s operation for efficiency and scalability. Restaurant automation is the use of technology to simplify and improve restaurant operations. Back of house (BOH) operations are complex and have many moving parts. Production Maximise kitchen efficiency with precise production planning.
Running a multi-unit restaurant business is a complex operational challenge. With 96% of restaurants planning to expand , operators are looking for the best software to manage BOHoperations like inventory, recipes, production, and scheduling. Here’s how to stay in control of the back of house.
Learning health and allergen safety, meal prep, cooking skills, and taste profiling are all recommended. ” – Bruce Boches, Prep Cook and BOH Trainer, City Works. The chefs trust me in the kitchen, and I take care of the kitchen. I get to see other parts of the country and pass on my knowledge.
Kitchen management software comes in all shapes and sizes. Here are some eye-opening findings: The National Restaurant Association found that 53% of restaurants report they cut menu items because of higher food costs 53% of successful operators cite food costs as their number one challenge A study by Champions 12.3
Cleanliness and safety are top priorities in the food service and hospitality industry. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards. They ensure consistency, safety, and compliance with health regulations.
If you use a payroll software that integrates with your POS, like Push Operations , the data collection process can be completely automated. Both front-of-house (FOH) and back-of-house (BOH) staff will benefit from having first-hand experience with your menu. If you offer benefits, this is also a good time to enroll your new employees.
The right restaurant management software significantly enhances efficiency and control of operating costs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?
That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Recipes should be simple to execute and dishes easy to assemble using your operations manual and training courses. The solution.
You aren’t involved in the day-to-day operations of the franchised locations, so the keys to success in restaurant franchising are different from those of corporate sites. Your restaurant operations manual ensures consistent quality over time. That’s where your operations manual comes in. As a franchisor, things are different.
To discuss this topic in more detail join “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. Chris Boyles, VP of Food Safety for Steritech. 20 at 4 p.m.
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