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How do you prepare your team for special events or holiday rushes? Can you give an example of how you’ve managed a large event or special occasion at a restaurant? How do you maintain smooth communication between FOH and BOH staff? As a restaurant manager, how do you prepare your team for special events or holiday rushes?
Aggregated information allows you to create targeted promotional outreach programs (through coupons, promotions, and specials) that entice customers back to your restaurant. Or the numbers might reveal a more serious problem, like a miscommunication between the BOH and FOH. And that is the ultimate goal.
Restaurant accounting is the process of interpreting and analyzing the revenue, cash flow, inventory, and income statements of a restaurant. Let’s start with some basic terms: Cost of Goods Sold (COGS): This is the cost of all the items and ingredients on your menu (Beginning Inventory + Purchased Inventory – Ending Inventory).
Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. For hiring platforms like foh&boh, the name of the game was volume, volume, volume. Running a successful restaurant isn’t measured solely by what’s on the menu anymore.
POS systems simplify restaurant workflows by improving communication between front-of-house (FOH) and back-of-house (BOH) teams. Key benefits include: Real-time order updates: Orders are instantly sent to the kitchen with modifications and special requests. Automatic order routing: Sends orders to the correct kitchen stations (e.g.,
Turnover Costs : The expense of replacing staff can be as much as $1,056 per FOH position and $1,491 per BOH position. Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy.
Value matters, too—over 80 percent of consumers utilize deals like "Buy One, Get One” offers, combo meals, or real-time specials. GreenPoints™ This Certified Green Restaurant® has 100 percent LED lights, Green-e Energy Certified Green Wind Power that offsets 100 percent of energy usage, and BOH and FOH composting.
A mobile POS also opens a line of communication between the bar and BOH—a useful feature during happy hours or busy periods. Your bar team can have clean, sparkling glasses on hand instead of waiting for more glasses to arrive from the BOH. When customers can order, pay, and tip all at the touch of a button, your bar runs efficiently.
If you're standing in line waiting to order the special of the night, the seasonal Panzanella Salad, you don't want to hear “86 the special”. At some point when you were dining in a restaurant, you may have heard the BOH staff shout “86” and the name of a menu item to the waiters. Where did the term come from?
Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. All of this (and more!) Try 7shifts for Free 5.
T he life of a chef has never been easy one and requires a special type of person who has a high tolerance for stress, an open mind, and an obsessive personality. I believe that most cooks who worked in a hostile kitchen environment are looking to change that culture in their own kitchens. Chef Jose Danger – BRAVA!
After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. It seems you're always either understaffed or overstaffed, either FOH or BOH , at the worst times. Employee scheduling for your restaurant can be the most stressful part of your job.
Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. BOH help them sweep and mop. After all, there are so many more pressing problems that need to be dealt with.
Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. You may have a hunch that you are doing fewer table turns on the weekend, or that your inventory has gotten wasteful recently. What are the crucial areas of BOH data? Want to know more about FOH data?
Offering additional services, like delivery and takeout, meal kits and subscription boxes, and even catering and hosting special events can unlock new growth opportunities. Additionally, catering large events can help you manage your inventory more efficiently, reducing food waste and maximizing profit.
Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. If you work in a full-service restaurant, you often have to remember daily and weekly specials. Recommended Reading: Restaurant Lingo & Slang Guide for FOH and BOH. Making Your Food Service Resume Stand Out.
The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. The roles of BOH and FOH staff are intertwined yet distinct.
A lot of places are also offering dine-in only specials or dishes that can only be ordered in-house. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Integration with third party aggregators. Historical and predictive Sales data.
When changes are made to a menu or new specials added, your chef must call a staff meeting to review what’s new. With detailed answers and descriptors, the FOH is armed and ready to 86 the food specials. . FOH can relay customer requests fast and in real time, giving the BOH time to adjust. . Menu Education.
Additionally, ensuring that all orders from these platforms integrate seamlessly into the restaurant’s Point of Sale (POS) System and Back of House (BOH) Platform is crucial for efficient operations but can be time-consuming and technically challenging.
Costs are usually dependent on the space, special equipment and duration of agreement. At CloudKitchens, restaurant brands are responsible for hiring and training their own BOH staff. But with a ghost kitchen, a restaurant can have multiple brands. What to Consider When Comparing Ghost Kitchens. 4 Leading Ghost Kitchens Compared.
You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. Tracking BOH and FOH data can help you root out issues and discover potential solutions.
Consider having a discussion or special training with your staff on all the benefits of food waste reduction: the “upstream and downstream” impact of not only keeping food out of the landfill, but also respecting the resources it takes to get food to the restaurant in the first place. Move Perishables with Specials.
While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.
With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers. With a Kitchen Display System, your whole BOH team can view every ticket created, giving them all the information they need to validate order details quickly and correctly. ii) Open Configuration . Staff Management .
Enter the kitchen display system (KDS), a digital display that replaces traditional paper tickets, offering real-time order management and communication between front-of-house (FOH) and back-of-house (BOH). Improved FOH and BOH Communication Miscommunication between servers and kitchen staff isnt just common, its basically a rite of passage.
Hire a Professional Specializing in Restaurant Accounting. Since accounting in the restaurant industry is quite different from other industries, look for someone who has experience or specialization in restaurant accounting. Track Restaurant Inventory. The importance of tracking your inventory expenses can never be overlooked.
Doing so can help improve the efficiency and effectiveness of both your back-of-house ( BOH ) and front-of-house (FOH) teams. food allergies, table preferences, and special requests) or implement tools to create a customer loyalty program. You may need to upgrade your POS system to speed up the customer payment process.
Hiring a social media marketing manager can take a lot of the burden off the FOH/BOH managers — or management in general — and give them more time to focus on perfecting the day-to-day operations of the business. But if you wanted to highlight your lunch specials, would you post pictures and videos at 10 p.m.? 5) Organize Contests.
streamlining inventory management, . Several restaurants use it to stay connected with their customers and tell them about the latest news, special events, promotional offers, and discounts. Operators can lessen shrinkage that results from waste and theft by using its accurate tracking of sales, purchases, and inventory.
Whether you are looking for effective inventory management software or just a POS system for your business, restaurant management software is something you cannot afford to miss. They come with tools used to track inventory, restaurant orders, payroll, and analytics. Back-of-house (BOH) management. Employee scheduling.
Finally, we will explore the best alternatives to MarketMan, helping you decide which restaurant inventory management platform aligns best with your needs. Inventory management: MarketMan tracks inventory and reports on stock counts and total value. Here are the most important features of the platform and what they help you do.
The Joseph Decuis website reminds visitors that a special event is more memorable when celebrated in an exceptional location. If your restaurant can handle it, mention that special events are welcome and tell website visitors how you can make that event the best it can be. Source: TacoBell.com. Source: PastariaStl.com.
If you’re a chef trying to communicate with fellow back of house (BOH) team members but are using culinary terms you’ve made up, you’re creating a recipe for disaster. Back of house (BOH): The back of the restaurant, where the kitchen, offices, and storage are located. Using a shared vocabulary helps maximize kitchen efficiency.
Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.
Food trucks Food trucks are becoming more well-known for using top-notch ingredients and offering gourmet dishes in an informal setting, even though operating out of the back of a truck comes with completely new costs — fuel, specialized licenses, and permits. The more clients you serve for each service, the more profit you stand to make.
Offer promotions and special deals. To calculate your actual food cost, add the value of your starting inventory and your purchases, and then subtract the value of your ending inventory from the total. How can you improve the revenue? Create an upselling program. Partner with delivery and online ordering services.
Special Menu Item: First-Party Data There’s now an emphasis on leveraging first-party data based on the assets that brands already own, such as opt-in email lists and other forms of existing customer relationships. Some of the most valuable insights for restaurants are found in general operations data, customer data and website data.
Consider using promotions, happy hours, or specials aimed at attracting customers to your restaurant (and maybe bringing along a friend or two). If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels.
At Hungry Howie’s, we’ve launched several LTOs from innovative products to deal specials for our value-conscious customers and seen a boost in traffic and drive sales across our stores. Our new Chicken Schnitzel did incredibly well during its two-month specials run, so we are adding it to the permanent menu.
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