7 Shifts

AUGUST 5, 2020

We’ll show you how to deliver food and offer takeout while maximizing profits. Are there any tips for food delivery and takeout inventory management? How do you market food delivery and takeout? The order fulfillment process gets slowed down if your staff don’t know who is responsible for what.

Delivery 341

Delivery Food Email Marketing Front of House 341

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. Hold a training session before re-opening with staff to walk them through the latest food handling safety procedures. Social distancing and protective equipment ??

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

OCTOBER 12, 2022

Ensures that BOH staff receives a share of tips. Casual restaurants, fast food, quick service. Establishments that require a diversity of staff (servers, hosts, bussers, food runners, etc.) Tip Pooling by FOH & BOH. Sharing tips with kitchen employees effectively bridge the wage gap between FOH and BOH workers.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH Food Safety BOH Customer Service 307

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

DECEMBER 18, 2023

With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. Kiosk ordering Your busy customers don’t always have time to wait in line.

Management 397

Management Management Email Marketing Point of Sale 397

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. They also recognize the good work their employees do by hiring from within. There’s no need to guess how much food is needed.

Back of House 276

Back of House Management Management BOH 276

7 Shifts

JULY 29, 2020

Restaurants must be picky, however, to ensure that new hires are good fits for the long term and that they’ll work safely alongside existing staff. It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. Will any of the hiring or training be conducted remotely?

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. makes it easy for guests to support local restaurants. .

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Online and mobile ordering systems Spurred on by the pandemic, online and mobile ordering have grown faster than even the most tech-positive forecasters would’ve predicted five years ago.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

EATER

JUNE 26, 2020

The restaurant’s general manager, who asked that both her name and that of the restaurant remain anonymous because of the sensitivity surrounding hiring practices, says she’s able to offer these still-unemployed workers little more than daily check-ins and free food. There will be a lot of shifting around,” she says.

Front of House 322

Front of House Back of House Guest Recovery Loyalty Program 322

7 Shifts

SEPTEMBER 26, 2022

Food Service Skills For Your Resume. 5 Restaurant & Food Service Skills for Your Resume. Health, Allergen, and Food Safety Training and Certifications. Health, Allergen, and Food Safety Training and Certifications. Food allergies. Food Service, Kitchen, & Hospitality Tech. Cross-contamination.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Lavu

JUNE 26, 2025

Running a successful restaurant isn’t just about great food and service—it’s also about smart financial management. Even if you hire a professional to handle all the financial aspects of your business, you need to understand what is involved. It includes all the cost incurred on food and beverage, payroll, taxes, and benefits).

2025 113

2025 Cash Management Point of Sale POS 113

Restaurant365

JUNE 15, 2021

Your restaurant is constantly generating data, whether from your sales revenue, food costs, or labor hours. Leveraging your front of house (FOH) and back of house (BOH) data allows you to gain more insight into your operations. Get the data you need to grow your profitability by reviewing critical FOH and BOH restaurant KPIs.

BOH 78

BOH FOH Back of House Point of Sale 78

Lavu

MAY 30, 2025

It is usually either labor or food materials, depending on the scale of your business. Labor and food costs are your restaurants most significant expenses, so knowing the exact percentage going towards paying your staff helps control the budget. For this, calculate the Number of Guests Served, Per Server, Per Hour.

2025 78

2025 FOH Point of Sale BOH 78

7 Shifts

DECEMBER 18, 2023

With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Payroll automation Using payroll software is a great alternative to hiring a payroll specialist or agency. Kiosk ordering Your busy customers don’t always have time to wait in line.

Management 195

Management Management Email Marketing Point of Sale 195

7 Shifts

NOVEMBER 29, 2022

You have to hire happy people that want to be there,” said Kelly Phillips. And in order to really restore who we are and what we want, we have to be able to give that to others.”. Not how great is your food, but can you actually afford to pay people what they need to make? Take care of your BOH. matters to them.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Reading Time: 3 minutes.

Supplies 148

Supplies Food Supply Compost Back of House 148

Cheetah

JANUARY 30, 2022

Disposable restaurant supplies are part of critical inventory used by every restaurant, food-truck and caterer on a daily basis. Supply chain disruptions , coupled with the unprecedented use of gloves and masks, and the 130% increase in take-out and delivery orders, have caused a packaging shortage. Reading Time: 3 minutes.

Supplies 148

Supplies Food Supply Compost Back of House 148

Restaurant365

MARCH 12, 2021

In Ponderay, guests enjoy home-style comfort food, made with high-quality ingredients served in generous portions, a full bar featuring specialty drinks and 16 beers on tap in a convivial atmosphere surrounded by twenty 4K televisions for great game viewing. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs.

Hiring 78

Hiring Demo Communication Back of House 78

Cheetah

DECEMBER 20, 2021

The company is also dealing with shutdowns and fines due to lack of permits, food supply disruptions , and the enduring labor crisis. In most instances, restaurateurs provide staff and food supplies. For example, one for morning and brunch menus, another for healthy lunches, and a third for late-night comfort food.

Front of House 148

Front of House Food Supply Back of House Delivery 148

7 Shifts

NOVEMBER 16, 2021

Food runners. Tip Pooling by FOH & BOH. Sharing tips with kitchen employees is an effective way to bridge the wage gap between FOH and BOH workers. Additionally, in order to take advantage of this new option, restaurants must pay employees the full minimum wage themselves, rather than benefiting from any tip credit.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. Is it fair towards customers? Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Expanding your employees’ skill set and experience will also foster loyalty and improve their work, allowing you to hire less – but more qualified – staff. Is it fair towards customers? Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. If customers are waiting in line for a table, you can take their drink orders as they wait, and even transfer their tab to their table once seated.

Mobile Ordering 78

Mobile Ordering FOH BOH Front of House 78

The Restaurant Times

NOVEMBER 4, 2021

A restaurant kitchen’s design and layout should allow food to flow smoothly from the prep area to the line. Include precise measurements of food preparation, display, refrigeration, and storage equipment, and be smart in determining what is most critical. Hiring good restaurant staff matters but so does retaining them.

Design 98

Design Kitchen Safety Back of House Food Safety 98

Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. As the owner or manager of a restaurant, when you’re aiming to grow profitability, accounting is an area where you need to be comfortable. 5 Concepts of Restaurant Accounting. Commissions.

Management 101

Management Management Food Truck Cash Management 101

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Restaurant365

DECEMBER 1, 2021

In Ponderay, guests enjoy home-style comfort food, made with high-quality ingredients served in generous portions, a full bar featuring specialty drinks and 16 beers on tap in a convivial atmosphere surrounded by twenty 4K televisions for great game viewing. Mr. Foust explained the hiring challenge that is nearly universal for restaurateurs.

Hiring 78

Hiring Demo Communication Back of House 78

Sling

DECEMBER 24, 2020

Even when your customers can’t come out and visit your restaurant in person, they can still stay in touch — and perhaps order delivery — through the power and reach of the internet. 1) Hire A Restaurant Social Media Marketing Manager. 1) Hire A Restaurant Social Media Marketing Manager. 2) Go Where The People Are.

Social Media 78

Social Media Marketing Customer Service Hiring 78

Sling

SEPTEMBER 6, 2021

If need be, hire a professional photographer or purchase high-res photos online to give your website the extra kick it needs. AuCheval in Chicago, Illinois does a wonderful job of making their website all about the food and atmosphere. The entire page is given over to images of the delicious food AuCheval serves. Pizza My Heart.

Website Management 78

Website Management Online Ordering Loyalty Program Mobile Ordering 78

Sling

MAY 9, 2023

ADD_THIS_TEXT Restaurant operations (or RO for short) is the collective term for all the activities that go into managing a food-service business — everything from the daily responsibilities that need to be done to the long-term planning that keeps the business on track. Doing so involves more than just the food your diners leave behind.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Lavu

MARCH 16, 2020

You might have the best food in town, but if there are too few guests, then you will never grow your revenue. Food and Wine Pairing Event. Customers will be encouraged to come back and not just order your food, but order a bottle of wine too. Update Your Food Photos and Create Photo Opportunities.

Email Marketing 78

Email Marketing Loyalty Program Social Media Consumer Goods 78

The Restaurant Times

NOVEMBER 19, 2021

In the restaurant and food industry, staffing issues continue to be a pain. Technology can assist in the automation of the food ordering processes. Streamlined FOH And BOH Operations . When it comes to hiring your staff, it is quite simple but keeping good employees is the difficult part. Efficient Food Delivery .

Customer Experience 52

Customer Experience Customer Service Food Order Food Truck 52

Apicbase

JANUARY 13, 2023

This 85+ item list of food service statistics results from meticulous combing through dozens of industry reports. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52

2023 Operations Management Management 52