Remove BOH Remove Equipment Remove FOH
article thumbnail

18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you maintain smooth communication between FOH and BOH staff? How do you handle unexpected challenges, such as equipment failure or supply shortages? How do you maintain smooth communication between FOH and BOH staff?

article thumbnail

Lessening Employee Anxiety as Restaurant Doors Open

Modern Restaurant Management

For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Most of the same applies to the health of BOH as well. less interaction with guests, they do have plenty of interaction with FOH staff. Here's some of their advice.

FOH 539
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Can AI Address Labor and Food Safety Challenges?

Modern Restaurant Management

What do you envision restaurants of the future will look like, both in BOH and FOH, in regard to robotics? While our primary focus is on the back-of-house (BOH)—from food preparation to cleaning—we foresee that labor shortages and rising minimum wages will continue to challenge the industry.

article thumbnail

Preventing Burnout Culture: The Role of Effective Restaurant Managers

Modern Restaurant Management

Food industry managers should maintain regular check-ins with their FOH and BOH team members, providing constructive feedback and actively listening to employees' concerns. This sets a positive example for the FOH and BOH alike. Communication Open and honest communication is essential in preventing burnout.

article thumbnail

Boosting Guest Satisfaction Through Faster Staff Responses

Modern Restaurant Management

When FOH and BOH teams are in sync, turnover flows naturally without making guests feel rushed. The right metrics can show where communication is slipping and what’s working well. KPIs That Signal How Well Teams Are Communicating Table Turnover Rate This tracks how quickly tables are cleared and reset.

article thumbnail

Restaurant Staff Training 101

7 Shifts

Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

Training 195
article thumbnail

Four Ways to Streamline Reopening Procedures for Restaurants

Modern Restaurant Management

Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. If you’re following the Restaurant Reopening Blueprint’s guidelines, you will be breaking FOH into two teams: Restaurant Safety and Customer Engagement.

FOH 507