Cheetah

JULY 1, 2021

In our last article we explored adding auto-gratuity to the bill and sharing tips with BOH staff. Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. This sparked a lively debate around the efficacy of mandatory service fees. Is it fair towards customers?

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Restaurant365

JULY 8, 2021

For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? Many restaurants turned to takeout and delivery to remain in business during the pandemic and because of pandemic-related restrictions. The rise of off-premise dining.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Lavu

NOVEMBER 8, 2019

Even if you hire outside accountancy assistance, it’s wise to have a strong understanding of the basic accounting practices for restaurants. Operational expenses – These are costs related to the support and organization of a business on an everyday premise. 5 Concepts of Restaurant Accounting. Unavoidable Restaurant Expenses.

Management 85

Management Management Food Truck Cash Management 85

Lavu

JANUARY 21, 2020

Hire a Professional Specializing in Restaurant Accounting. For an effective accounting process, you need to hire the right accountant for your restaurant business. Your restaurant POS system should seamlessly integrate both the back-of-the-house (BOH) and front-of-the-house (FOH) operations.

Point of Sale 78

Point of Sale Inventory Restaurant Law Front of House 78

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. Read on to learn about almost everything you need to know about restaurant management to help you run a more profitable operation. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

NOVEMBER 3, 2022

At her first job as a server, she tried to show a new hire how to make a side salad. Restaurant operators] need to make sure that the behaviors they want to see within their four walls are seen, and the ones that they don't are not seen. Everyone wins when employees are comfortable bringing up issues before they get worse. “I

Leadership 195

Leadership FOH BOH Website Management 195

Cheetah

JUNE 14, 2021

In April alone, restaurants lost 681,000 workers to attrition, and while the hotel and restaurant segments are hiring in the hundreds of thousands, the turnover rate is still at an all time high. Few establishments are now considering raising wages, offering employee benefits or improving the working conditions.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. trillion to $1.34

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. If you think Uber Eats and Grubhub have already had a big impact on the way restaurants operate, just wait.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Restaurant365

MAY 3, 2022

According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. Mix full-time & part-time employees.

FOH 78

FOH BOH Employee Relations Tip Distribution 78

Touch Bistro

APRIL 7, 2021

That’s because the restaurant industry is notorious for high employee turnover. And for fast food restaurants, employee turnover runs as high as 130% to 150%. Not only is it more expensive to hire new staff than to retain existing employees, but high turnover can also impact day-to-day workplace performance.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

Apicbase

JUNE 16, 2023

This is especially true for large-scale foodservice operations and scaling restaurant businesses. From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. That’s the theory. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Inefficient practices are being phased out in favor of more efficient and faster methods of operating. Restaurant management systems help you operate and manage your restaurant.

Management 78

Management Management Cash Management Mobile Ordering 78

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Your concession owners are not your employees.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

Modern Restaurant Management

DECEMBER 31, 2019

The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes. 2020 will see investment increases in restaurants that operate without an onsite diner experience. The increased kitchen space, brand awareness and sales are a no-brainer for brands looking to scale.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138