Remove BOH Remove Customer Service Remove Employee Relations Remove POS
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Employee Engagement Best Practices for Restaurants

7 Shifts

Much like profit and loss, employee engagement is a metric that every restaurateur should be tracking regularly. An engaged staff is crucial for smooth operations, satisfied customers, a strong workplace culture, and high profits. Why Care About Employee Engagement? So what’s the big deal about employee engagement?

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Cultivate Relations between Chef and FOH Staff

Lavu

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. This is nowhere as obvious as the relations between chef and FOH staff. . Below, we suggest several ways to improve relations with your chef and FOH staff. Menu Education.

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2 Simple Ways to Boost Productivity

Lavu

Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Not only will your employees be more efficient on the job, but they will also appreciate how easy it is to perform well. Update to Mobile POS System. Streamline BOH and FOH Communications.

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What is Back-of-House at a Restaurant – Everything You Need To Know

The Restaurant Times

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. While it is not visible to the customers, the restaurant’s services get hampered without back-of-house. It can also help reduce labor costs and increase the speed of food preparation.

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Balancing Restaurant Labor Cost with Employee Satisfaction

Restaurant365

According to the National Restaurant Association, hourly wages for restaurant employees grew by 12.1% Driven by the hiring crisis, many restaurant groups are trying to woo employees with higher wages and benefits for hourly employees – both mostly unheard of prior to the pandemic. Mix full-time & part-time employees.

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Restaurant Labor Cost Control: 11 Reports to Optimize Labor

Restaurant365

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. Total Labor Cost. Labor Cost Percentage. Sales Per Labor hour (SPLH).

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The Ultimate Guide To Restaurant Profit Margin

The Restaurant Times

This data should be easily accessible from your restaurant’s point-of-sale (POS) system. This is because your net profit margin accounts for all restaurant-related costs, not just those related to food preparation and service. Some of those factors include the type of restaurant and the average cost per customer.