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Restaurant Staff Training 101

7 Shifts

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on food safety, food handling, and kitchen equipment use.

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Technology Can Help Restaurants During ‘The Great Resignation’

Modern Restaurant Management

For fast-casual or QSR brands, digital tableside ordering is equally beneficial. One example of a restaurant chain leveraging similar tableside technology is the growing chef-driven Mexican fast-casual concept, Tocaya. Difficulty in attracting and hiring employees is certainly at the crux of the labor shortage crisis.

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Cafes, breweries, some full service restaurants, casual restaurants. Ensures that BOH staff receives a share of tips. Casual restaurants, fast food, quick service. Fast casual, cafes, breweries, Percentage of sales. Full service restaurants, casual restaurants. Tip Pooling by FOH & BOH. Tip pooling.

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Restaurant Operations Overview: What You Need to Know

7 Shifts

For example, during the 3-5 pm time frame, cleanup might include a thorough cleaning of kitchen areas by the BOH team and a floor sweeping and sanitization of tables in the front of the house. For example, at a casual family restaurant, the service model might look like this: The host greets the party and seats them.

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How to Show Your Staff Love for Employee Appreciation Day

7 Shifts

When staff are unhappy, you lose more than just the cost of hiring and training. BOH help them sweep and mop. We have regular casual conversations with our team members at various different points of their journey with us. He hired them on the spot, and they've grown within the company since. Shared responsibilities.

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New Restaurant Technology that Propels Business

Lavu

How Virtual Reality Is Shaping New Restaurant Technology for Staff Onboarding Training a new hire takes time and patience, whether it’s to be a server, a cashier or cook. Have you wondered about the possibilities of training new hires without the risks and costs of a normal training session? It’s easy, fast, and efficient.

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Decade of Disruption: Restaurant Insiders Dish What’s on the Plate

Modern Restaurant Management

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. For this reason, a lot of restaurants are going to start hiring delivery staff, even if they never did before.