Bingage

MARCH 18, 2023

What is it that allows a customer to keep coming back to back for more? However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has a good customer retention marketing strategy. What is Customer Retention? Do you know why? What’s the reason?

Loyalty Program 98

Loyalty Program Social Media Email Marketing Customer Service 98

Culinary Cues

DECEMBER 30, 2019

In all cases they begin with the same goals: prepare and serve great products that are consistent and offered with a smile, build success on a steady flow of sales and controlled profitability, and do all of this with pride. I have the privilege of working with many different restaurants and food businesses. So why does it sometimes go wrong?

Cash Management 269

Cash Management Point of Sale Leadership Website Management 269

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Bingage

MARCH 10, 2023

Just a Thank you greeting isn’t the end of the customer journey.Its just a small start within it. Post-purchase emails have become a part of sales and engagement with fundamental email workflows, and with the help of emails, you can often make the difference between one-time customers and loyal customers.

Email Marketing 52

Email Marketing Loyalty Program Customer Experience Online Ordering 52

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Bingage

MAY 6, 2023

In the fast-paced digital world, we live in today, running an e-commerce store on Shopify or any other platform requires careful attention to numerous aspects, including customer acquisition and retention. As a business owner, you know that your customers are the true heroes of your enterprise. Yes, that’s right!

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Service 52

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. He also has the numbers to prove his point: Digital sales at Chipotle accounted for 19.6% of total sales (4).

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Bingage

MARCH 18, 2023

However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has a good customer retention marketing strategy. Building up your customer retention rate is way more profitable than just focusing on acquiring new ones. What is Customer Retention? Am I right?

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

Bingage

MARCH 18, 2023

What is it that allows a customer to keep coming back to back for more? However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has the best customer retention strategies to retain their customers. Do you know why? What’s the reason? Did you know?

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Customers are going to be hesitant to dine indoors. Basant Baruah, Senior Content Marketer, Beaconstac. Keegan Brown, Marketing Manager Easy On Hold & Brand Music.

Marketing 234

Marketing Social Media Food Safety Email Marketing 234

Modern Restaurant Management

JANUARY 13, 2020

By performing an honest assessment and diving deep into point-of-sale (POS) reporting, payroll data, online customer reviews, and various other analytics, even the most successful restaurant operators can identify areas that can be streamlined to cut costs, save time, and boost revenue in the new year. New employee training.

2020 190

2020 Website Management Online Ordering Point of Sale 190

Focus POS

OCTOBER 18, 2021

According to data provided by OpenTable , 62% of customers prefer delivery, a 10% rise from the pre-pandemic rates, and this upward trend is expected to continue through 2023. Most restaurant sales come from repeat customers, so building these relationships is important, especially during a pandemic.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Open for Business

NOVEMBER 21, 2022

It also helps you easily see and make sense of sales data. You decide what kind of awards or points to attach to the program. Employees can earn gift cards or you can customize the rewards. You know social media is an important marketing tool for restaurants. And it usually takes the form of apps on their iPhones.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Restaurant Engine

AUGUST 12, 2020

Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. Your customers believe that your restaurant should be available with an online ordering system when they want to use it. 1: Skip the Delivery Service. This is where your marketing strategy comes in.

Online Ordering 89

Online Ordering Ordering Loyalty Program Email Marketing 89

Goliath Consulting

FEBRUARY 8, 2022

QR codes have been mentioned a few times in our blogs. Restaurant owners displayed the code outside of their stores and customers had to scan it through their phones, which then redirects them to the restaurant’s ordering platform. These codes helped many restaurants in 2020. Food locker systems.

2022 78

2022 Technology Online Ordering Customer Service 78

Bingage

DECEMBER 18, 2022

Customer reward programs in marketing are point-based loyalty programs that offer discounts and other incentives (gift cards, vouchers, coupons, cashback, or free or discounted products or services…) in exchange for increased customer involvement and purchase. Types of Reward Marketing. Point-based system.

Loyalty Program 52

Loyalty Program Marketing Point of Sale Email Marketing 52

Lavu

MAY 27, 2020

In Restaurant.org’s May 4, 2020 blog , the Association’s chief economist Bruce Grindy reported “The restaurant industry has been significantly impacted by the coronavirus pandemic. Restaurant operators nationwide are reporting sharp declines in sales and employment levels. In November 2019, Saleem S. The Hope of Success.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Focus POS

SEPTEMBER 10, 2020

Thanks to the pandemic sweeping the globe, and an increased focus on customer safety, online ordering is now a staple. Beyond keeping customers safe from the spread of pathogens by reducing face-to-face interactions, online ordering increases customer satisfaction by delivering on the conveniences customers now expect.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

The Restaurant Times

JUNE 2, 2020

However, with a focussed strategy, cloud kitchen owners can enhance their customer engagement and retention to make a mark in the industry. However, with a focussed strategy, cloud kitchen owners can enhance their customer engagement and retention to make a mark in the industry. Incentivize Your Customers .

Loyalty Program 81

Loyalty Program Social Media Website Management Online Ordering 81

Ordyx

DECEMBER 19, 2019

Whether it’s worrying about staffing, keeping up with inventory levels, ensuring customer satisfaction, or a host of other problems, restaurant owners are constantly on the move and constantly trying to increase their restaurant’s potential. Employ a point of sale system that can keep up with your busy work life!

POS 52

POS Email Marketing Point of Sale Demo 52

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. Registering for the Glovo service is completely free of charge. Things to remember before registering. Registration and configuration of your Glovo account.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. Registering for the Glovo service is completely free of charge. Things to remember before registering. Registration and configuration of your Glovo account.

Mobile Ordering 78

Mobile Ordering Customer Service Point of Sale Delivery 78

Ordyx

MARCH 28, 2021

Service is key here. Efficient Labor Management A restaurant can only be as good as it’s front-line service and a great way to ensure good service is to keep your employees happy. The sales data collected by your point of sale system is a great resource to discover trends for the peak times in your restaurant.

POS 52

POS Inventory Point of Sale Email Marketing 52

Restaurant365

DECEMBER 17, 2019

Instead, gradual sales growth will help your business gain traction and develop a solid foundation. Variable, controllable costs such as food and labor, are tied to sales and can be adjusted. Marketing costs are also variable and controllable. Costs of Opening and Running a Restaurant. Restaurant Startup Costs Breakdown.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Ordyx

OCTOBER 23, 2019

Photo by Marek Rucinski It t urns out that customer loyalty is an essential ingredient for any thriving business. Increase customer retention rates by… following these 6 steps! There is no downside to customer loyalty. Perfect, so the next step is you get your customers to become more loyal. This also counts as PR.

Loyalty Program 52

Loyalty Program Email Marketing Social Media Customer Service 52

Bingage

JANUARY 15, 2020

There are infinite actions involve from planning to implementing to analysing marketing efforts, and paying attention to the factors that make a restaurant owner successful. The point of understanding is, becoming a restaurateur involves uncountable responsibilities to perform. Restaurant Marketing study.

Food Truck 96

Food Truck Employee Relations Email Marketing Point of Sale 96

Ordyx

FEBRUARY 10, 2020

Loyalty programs are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. The numbers spiked with a total of 64 percent of brands reporting an increase in customer accounts. Is it to improve customer retention? Choose a program type.

Loyalty Program 52

Loyalty Program Email Marketing Point of Sale Customer Service 52

Restaurant365

DECEMBER 4, 2020

Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Your restaurant’s break-even point is the sales you need for a certain period of time to not lose money, or “break even.” Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Restaurant365

NOVEMBER 19, 2019

Employees determine the customer service experience in a restaurant. With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). Finding and training staff. Managing complex, rotating inventory.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. But getting new clients and retaining them are two very different things.

Compost 114

Compost Loyalty Program Back of House Customer Service 114

Restaurant365

JUNE 4, 2021

Essentially, improving your restaurant profit margin relies on two things: your sales volume and your expenses. You can achieve a better sales margin by increasing sales revenue and decreasing expenses. ” Here are ten ways to drive long-term restaurant profitability, through increasing sales and decreasing expenses.

Loyalty Program 78

Loyalty Program Point of Sale Inventory Customer Service 78

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. But getting new clients and retaining them are two very different things.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

Restaurant365

JANUARY 7, 2020

With unemployment hovering around 4% , today’s labor market is one of the toughest in three decades. Unengaged employees can be a recipe for disaster, especially when poor service can trickle into online reviews that affect your restaurant’s reputation. Tips for Hiring Millennials. Understand what motivates millennials.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Bingage

OCTOBER 31, 2019

With the introduction of customer relationship management (CRM) software, businesses of all types and sizes are able to nurture and strengthen their relationships with customers in a more efficient and productive way. The modern CRM software helps businesses grow and sustain customer relationships for long-term sales.

Innovation 40

Innovation Email Marketing Point of Sale Customer Experience 40

Ordyx

APRIL 11, 2021

What is a Ghost Kitchen: How it Began There is no exact data found that tells us where the first Ghost Kitchen originated but most sources point to San Francisco. Cracker Barrel had a sales decrease of over 39%. This one location in Indiana converted into a catering-only location to make up for lost sales from their dine in customers.

Front of House 52

Front of House Back of House Point of Sale Email Marketing 52

Ordyx

MARCH 19, 2019

“Game changers that could redefine your restaurant” That is one big statement, but we know that the points discussed below play a role in determining the success or failure of your restaurant. “While food is the star of a restaurant, it’s the atmosphere or ambiance that keeps a customer returning.

Front of House 52

Front of House Back of House Email Marketing Fast Casual 52