Restaurant365

APRIL 16, 2021

Today, consumers want convenient and easy ways to order food from your restaurant. Luckily, that’s what an online ordering system can do for you. Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Lavu

MAY 27, 2020

Khatri, CEO of Lavu and MenuDrive, wrote that the National Restaurant Association 2019 State of the Industry report indicated that nearly half of adults were more likely to order food delivery online than just two years prior. While, on the other hand, restaurants adjust to curbside delivery and takeout orders.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

SpotOn

MARCH 5, 2024

Designed to streamline the restaurant marketing process, SpotOn Marketing Assist is the first product of its kind to empower restaurants to drive guest visits and boost sales while eliminating the time and resources needed for self-serve marketing tools.  

Marketing 115

Marketing Email Marketing Social Media Loyalty Program 115

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

JUNE 15, 2021

The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 So how can the industry build itself back up after being thrown such challenges over the past few years? Online ordering. What type of online ordering technology would suit your business best?

Management 146

Management Management Loyalty Program Online Ordering 146

Modern Restaurant Management

JANUARY 3, 2024

The conventional approach of utilizing points-based reward systems is making way for a more personalized and gratifying model. I anticipate an array of tailored incentives for patrons, moving beyond predictable points. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Open for Business

JANUARY 26, 2023

Even the most creative restaurant promotion ideas won’t increase sales if they’re poorly planned and executed. Before launching any new menu promotion idea, it’s a good idea to go back to basics and get clear a few basic points first. The trick is making sure the tactic boosts sales instead of cutting into revenue.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

7 Shifts

DECEMBER 18, 2019

January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? Why you should invest in restaurant lunch specials Increasing lunch sales is a no-brainer in the restaurant business.

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Apicbase

MARCH 28, 2024

That means you are collaborating with multiple stakeholders who each have their own data points to focus on. The F&B director works with the order forms, the COO analyses the profit and loss statements, the inventory manager checks the stock counts, the executive chef works in the recipes database and so on.

Management 52

Management Management Point of Sale Kitchen Safety 52

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Streamline the front of house. Run a smooth back of house. Streamline the front of house.

Technology 147

Technology Front of House Back of House Online Ordering 147

Focus POS

FEBRUARY 10, 2022

However, assembling a technology system using several different vendors is never a good idea—instead, work with a single provider to coordinate an ecosystem that does everything you need with one point of contact. All-in-one POS systems should make your life easier, not add to the list of items that need to be managed. Customer Experience.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Let’s dig in. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout "But while consumers are anxious to get back out there to eat, they come with new expectations on everything from menus to the technology used to increase safety. . "Throughout

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Embrace the Suck

APRIL 18, 2022

Sales is a vanity metric. Many of my clients when they first start my coaching program do a big sales number. I’ve had restaurants making $3M in sales and yet only making 2% profit. They focus on the wrong things. What are some of the wrong things? It makes your ego feel good. You see it’s just three rings.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

Lavu

APRIL 8, 2020

At this point, so many pandemic focused emails are being received, many are just ignored as ‘oh, another one of those emails.’ Additionally, sharing how your business and your employees are doing their part to flatten the curve, builds trust and can inspire loyalty. Remember Your Brand. Email the Simple Truth.

Communication 144

Communication Loyalty Program Social Media Online Ordering 144

Open for Business

MARCH 7, 2023

What is a restaurant training program? What is a restaurant training program? A restaurant training program is a step by step way of learning about the restaurant and employees’ roles. This program standardizes training so each new employee gets the same level of information, instruction, and help.

Training 78

Training 2023 Front of House Back of House 78

Apicbase

FEBRUARY 6, 2023

Everyday more and more people are using their phones and other devices to order food for delivery or pick-up. Their setup, layout and location [lean, focussed and near the target audience] make them better suited to handle online orders. Are they still the back alley operation they used to be? We wouldn’t either.

Delivery 52

Delivery Management Management Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Most track inventory, sales data, guest information, and payment, but that just scratches the surface of what these sophisticated systems can do for a restaurant. How does a restaurant POS system work?

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Modern Restaurant Management

JULY 20, 2021

restaurant industry has shown remarkable resiliency, having lost as much as 35 percent of visits at the beginning of the pandemic, but still has a ways to go to get back to pre-pandemic levels, reports The NPD Group. Visits, online or physical, at morning meal, which includes the breakfast and A.M. Falling outlets, rising sales.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Restaurant Engine

MAY 24, 2022

Because it’s so important, we’re going to look at how a POS (point of sale system) can better your customers’ experience. The overall consumer experience matters, and when you make customers wait to order or wait to pay, they start to feel dissatisfied. Thinking about a POS system? Your customers will thank you. tweet this).

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Business owners have many POS systems from which to choose.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

JUNE 19, 2020

Maybe they offer reservations or off-site ordering options, but those are nearly always offered through a third-party platform. In the post-COVID landscape, pick-up, delivery, and loyalty (offers, incentives and gamification) are going to be essential revenue streams for virtually every restaurant.

Website Management 201

Website Management Loyalty Program Front of House Point of Sale 201

Squirrel Systems

MAY 25, 2021

Restaurant POS Software Integrations The POS has been around for close to 150 years but looked and operated very differently back then to what we commonly see in restaurants, hospitality businesses, or retail spaces today. What is Point-of-sale software integration? How do POS software integrations help your business?

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Cheetah

SEPTEMBER 29, 2020

A Point-Of-Sell system (POS) is the main hub of any restaurant. It has some pretty extensive features under its buckle like building an online presence and offering full support for every popular delivery app. Reading Time: 5 minutes. It basically governs any and all transactions made at your restaurant. All POS Systems Overview.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

The Restaurant Times

NOVEMBER 15, 2021

It can be difficult to maintain your restaurant sales in the face of tough competition and swiftly shifting trends. Introducing a better POS system, staff training programs, or even completely rethinking their services are examples of strategies to achieve this balance. 4 Ways To Diversify Your Restaurant Services To Increase Sales.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

Lavu

JANUARY 31, 2020

From dating to health, consumers are relying on an online company to guide them. It’s no secret that the day-to-day activities are moving at a fast pace, and the ease of online reservation tech is seductive to the modern customer. . 34% said they’re more likely to choose restaurants that offer the ability to make online reservations.”.

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Mad Mobile

FEBRUARY 16, 2024

A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Implementing QR code ordering is one of the fastest ways to quickly implement digital ordering. Fortunately, working with them is simple.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

The Restaurant Times

NOVEMBER 20, 2021

Introducing online ordering systems, efficient menu engineering, and controlling food costs have further helped restaurants to boost their sales amidst the pandemic. Launching Online Ordering Platforms. Leveraging online ordering platforms is another growth area for Middle East restaurant operators.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

BNG Point of Sale

SEPTEMBER 8, 2021

How To Increase Food Delivery Sales . Food and restaurant delivery sales are of critical importance now in the restaurant business industry. You will improve your restaurant’s revenue, sales, and profit margins if you give current and potential customers the option of ordering their food online and having them delivered.

Delivery 52

Delivery Point of Sale Food Online Ordering 52

Lavu

MARCH 27, 2020

There’s a reason there are millions of food photos on Instagram and just a few thousand of point of sale systems (POS). They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Think of them as the real-life version of those house robots from ’80s movies.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Apicbase

AUGUST 5, 2022

You can do most, if not all, in-house. And secondly, talk with your front-of-house staff. If you look under the bonnet, you will see that struggling businesses often lack a clear restaurant marketing plan. Okay, stop right there, if you’ve started googling for a restaurant marketing agency. Restaurant marketing guide table of contents.

Marketing 97

Marketing Operations Social Media Email Marketing 97

Touch Bistro

JUNE 24, 2021

Kelly’s Bake Shoppe’s challenge: A half-baked rewards program. Like many bakeries, Kelly’s previously used physical punch cards to reward customers for their loyalty and entice them to keep coming back for more. After purchasing 12 cupcakes, customers would get a cupcake on the house. It was very user-friendly.

Loyalty Program 52

Loyalty Program Point of Sale Back of House Download 52

Touch Bistro

MAY 31, 2021

And when your restaurant CRM integrates with your other tech, like your restaurant POS system , you gain access to powerful information that can help inform business decisions, personalize service, improve your loyalty program, and keep customers coming back for more. As a restaurateur, you’re not only in the business of food.

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Cash Management 180