Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 493

2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. The company is exploring collaborations with corporate partners and charities, as well as merchandise sales, to keep its mission alive. "When

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Touch Bistro

AUGUST 20, 2021

Did you know that implementing a restaurant loyalty program is one of the best ways to incentivize repeat business? In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. Benefits of a Restaurant Loyalty Program.

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Modern Restaurant Management

FEBRUARY 19, 2020

Frances Allen has been named Chief Executive Officer and a member of Checkers & Rally’s Board of Directors, effective February 17, 2020. Allen succeeds Rick Silva, who has decided to leave the company after 13 years as CEO and President. She is an accomplished leader in the restaurant industry.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

Lavu

MARCH 27, 2020

Think of them as the real-life version of those house robots from ’80s movies. Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. A Historical Look at the Evolving Restaurant. Restaurants have been evolving since the 1850s.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. So, why do it?

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Touch Bistro

JULY 15, 2021

Whether you’re opening your very first business or you’ve got half a dozen venues to your name, creative restaurant marketing is vital to attract new diners and to ensure your regulars keep coming back again and again. Your marketing plan doesn’t have to be complicated. Here are 31 creative restaurant marketing ideas you can put to the test.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Notch

JANUARY 23, 2019

As an owner-operator, your restaurant likely sits at the center of your life. It's not only your business and your livelihood— it's also your dream. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. So, why do it?

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Apicbase

OCTOBER 14, 2022

It’s a giant leap from running a handful of locations in-house to franchising your restaurant. Monitoring performance metrics puts you back in command. If standards decline in a particular restaurant, you have the data to back you up. It includes in-house and off-premises sales across all your channels.

Franchising 52

Franchising Franchise Online Ordering Loyalty Program 52

BNG Point of Sale

JUNE 29, 2021

It’s all about the food and drinks you serve – after all, those are the reasons your customers left the house in the first place. Yes, there is money to be made in the restaurant industry, but to do it well means knowing the right strategies. Financially, restaurants are one of the most challenging business categories.

Customer Service 52

Customer Service POS Point of Sale Food Order 52

Apicbase

MARCH 17, 2023

Restaurant technology platforms also help you manage customer relationships and track customer behaviour, so you can easily customise offers and promotions to increase customer satisfaction and loyalty. Because technology integration allows your business systems to talk, it improves communication between the kitchen and front-of-house staff.

Customer Experience 52

Customer Experience Consumer Goods Food Order Customer Service 52

BNG Point of Sale

JULY 16, 2021

A high turnover rate means people come back often enough because they like your menu selection so there is less urgency associated with their visit which results in longer stay times for guests and increased spending per customer. These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Fine Dining 52

Mad Mobile

MARCH 1, 2024

In a study by the Wharton School , researchers found that using tabletop technology can improve sales by 9.74% and productivity by 10.77%. Beyond that, it can also increase table turnover by nearly 17%! As a restaurateur, you know that these metrics are more than just numbers. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Customer Experience Loyalty Program 40

Modern Restaurant Management

AUGUST 19, 2020

Drones deliver to your house. Their meals are prepared quickly and consistently with significant automation in the back of house, delivered to the table robotically, and the bills automatically deducted from their accounts as they walk out the door. 20 at 4 p.m. EST. Space is limited, click here to register.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Social Media 567

Apicbase

JUNE 16, 2023

So grab a coffee, sit back, and let’s dive in and explore the world of restaurant metrics. In practice, however, successfully managing a group of busy restaurants is an awfully tough undertaking. To help you out, we’ve put together this comprehensive guide on restaurant metrics. Why Are Metrics Important?

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

OCTOBER 8, 2020

Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests. "Intel® This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Flippy ROAR for Sale.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. Don't underestimate the power of in-house advertising at your restaurant. For your restaurant, that means competition. How will you be getting more diners to eat your food this year?

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. For new loans, the pay back term for non-forgiven debt is extended to five years from two. PPP Goes Flexible. President Trump signed H.R.7010

Guest Recovery 386

Guest Recovery Food Safety Employee Relations Mobile Ordering 386

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. As we approach a new normal and restaurants reopen, there's a lot to look forward to for the rest of the year. Grubhub launched the third annual "State of the Plate" report.

2021 386

2021 Loyalty Program Mobile Ordering Consumer Goods 386

Touch Bistro

JUNE 24, 2021

Kelly’s Bake Shoppe’s challenge: A half-baked rewards program. Like many bakeries, Kelly’s previously used physical punch cards to reward customers for their loyalty and entice them to keep coming back for more. After purchasing 12 cupcakes, customers would get a cupcake on the house. It was very user-friendly.

Loyalty Program 52

Loyalty Program Point of Sale Back of House Download 52