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Great Expectations as Customers Show Increased Appetite for Swift Service and Customization

Modern Restaurant Management

Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher. Now that restrictions have well and truly lifted and people are returning to restaurants, their expectations for their dining experience are considerably higher.

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Restaurant cleanliness: Importance of cleaning & sanitation in food industry

Clover - Restaurants

City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines. Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses.

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2024 Outlook: Restaurant Trends and Challenges, Part Two

Modern Restaurant Management

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand.

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First Robotic Mobile Restaurant and DoorDash’s Commissary Kitchen

Modern Restaurant Management

Since every part of Ono’s assembly process is monitored by hundreds of sensors to ensure there is no spillage, cross-contamination, or inconsistencies; customers with dietary restrictions, allergies, or simply specific preferences no longer have to worry that their blend might include ingredients it shouldn’t. Ono Food Co.

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

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How to handle restaurant complaints and turn them into hospitality wins

Open for Business

It can help to paraphrase what the guest is saying back to them to make sure they feel heard and understood. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. But how you handle complaints from restaurant customers determines whether a problem results in a happy regular for life or a one-star review.

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Menu Development: 12 Steps for Success

Apicbase

Operational realities like ingredient sourcing, kitchen workflow, pricing strategy, and branding play a role in menu development. Menu development is the process of aligning back-of-house culinary talent with operations management to design a profitable, sustainable menu that aligns with the brand. What is Menu Development?

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