Remove Audits Remove Mobile Ordering Remove Website Management
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Value Is the New Battleground for Loyalty

Modern Restaurant Management

based diners who recently ordered from a QSR, fast-food or fast-casual chai also found that value is about more than just price. Diners are looking for a better overall experience, from streamlined ordering to more inviting restaurant environments. The survey of 1,500 U.S.-based Have guests’ needs changed?

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For Restaurant Owners, Cybersecurity is a People Problem 

Modern Restaurant Management

If you’re like me, chances are you’ve probably ordered food online or through an app at least once in the last couple of weeks. We’re not alone — market research company Frost & Sullivan projects that online/mobile ordering will be a $200 billion dollar industry by 2025.

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How to Build Customer Trust with QR Codes

Modern Restaurant Management

In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts. The QR code may take you to a phishing website, where you are prompted to enter your personal information or login credentials for scammers to steal.

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Local SEO vs SEO – What’s Best for Your Restaurant Brand?

Modern Restaurant Management

To boil it down even more, if Google can quickly find a credible and useful website, that website will appear higher up in search results. Generally speaking, the higher the rank, the more likely a consumer is to click on a website. with locations also listed on your website for a local visibility boost.

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Five Steps for Improving Restaurant Efficiency in 2020

Modern Restaurant Management

Some common areas where creating a sound process can lead to improved efficiency include: Menu audits. Performed manually, these tasks eat up dozens of hours from a high-level manager on a recurring basis. Other areas that are easy to automate with the right software solutions include: Online ordering with POS integration.

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Keeping the Food Chain Safe with Master Data Management

Modern Restaurant Management

Add cybersecurity risks, mix in consumer desire for transparency, then layer in the collection of consumer data collection and you’ve got a perfect storm of data management challenges across the food supply chain. ” ELM itself is defined as P&L-based orchestration and streamlining of experiential moments in customer journeys.

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Face Pay Network, Restaurant of the Future and The Main Course

Modern Restaurant Management

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. They both went through a management training program.