Remove Audits Remove Communication Remove Leadership
article thumbnail

18 Restaurant Manager Interview Questions to Assess Leadership and Operational Skills

7 Shifts

How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff? Becoming a restaurant manager entails leadership and communication skills. This question also gauges a potential manager’s leadership and communication skills.

article thumbnail

Cross-Functional MarTech Strategy Is Powering Loyalty and Guest Experience

Modern Restaurant Management

After nearly two decades in marketing and technology leadership across hospitality brands, I have seen how aligning these functions can drive measurable results. Responding to data in real time, testing offers dynamically and delivering hyper-personalized communication through multiple platforms. Growth today requires agility.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Papa Johns, Jack in the Box, Mooyah and more shake up C-suites

Restaurant Business

She will now oversee human resources, culture, legal, risk safety and security, internal audit, and facilities. Bailey Richard is the new director of marketing, communications and compliance. leadership News executive change Want breaking news at your fingertips? By Restaurant Business Staff on Jun. Sign up here.

article thumbnail

A New Era for Hospitality: Technology That's Re-defining How We Work

Future Food

It allows leadership teams to scale with confidence, knowing their standards are being met site-wide. Operandio.com Sadie AI : Voice Technology for the Guest Experience Images courtesy of Now Book It The Concept Phones remain a critical but often under-managed customer touchpoint in hospitality.

article thumbnail

Four Ways to Build More Effective Restaurant Leadership

Modern Restaurant Management

Modern restaurants need strong leadership right now to guide them through these changes and challenges. And though that in and of itself is helpful, it also communicates something important to your employees – you care about their experience and want to make things easier for them. 3 – Foster Better Communication.

article thumbnail

Six Important Steps Restaurants Should Take to Build a Strong Food Safety Culture

Modern Restaurant Management

Luckily, there are proven ways to help build a solid, positive food safety culture, including boosting trust, improving communication, educating employees, and relying on tech tools, including Artificial Intelligence. Improve Communication Effective communication is vital in establishing and maintaining a strong food safety culture.

article thumbnail

WHAT RESTAURANT OWNERS GET WRONG

Culinary Cues

Ignore them and they will find someone else to pay attention. [] CONFUSING LEADERSHIP AND MANAGEMENT. You can delegate management responsibilities, but it is rare to find a successful owner who delegates leadership. [] NOT SAVING FOR A RAINY DAY. Engage them and they will become your ambassadors.