Modern Restaurant Management

NOVEMBER 27, 2024

Among full service operators, about half reported automating everyday business operations, with online ordering (57 percent) being the most common automation, followed by invoicing (54 percent) and email marketing (53 percent). There were 11 percent more transactions on Thanksgiving Eve than on the average Wednesday in 2023.

2025 221

2025 Loyalty Program 2024 Back of House 221

7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. A wide-ranging industry report from Toast included a section on restaurant technology trends, noting that 82% of restaurants were using a POS, followed by 56% using payroll software.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

MARCH 11, 2025

At Ansa, we’re at the forefront of this dramatic shift to contactless payments, providing restaurants with a leading white-labeled digital wallet solution to simplify POS-agnostic contactless payments and meet the next generation of guests where they are. The biggest shift? Efficiency and strategic outsourcing.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

ChowNow

JULY 3, 2024

According to Yelp, new restaurant openings in 2023 surpassed pre-pandemic numbers, and increased 10% compared to 2022. A well-executed grand opening is a critical marketing tool and opportunity to start on the right foot and set your restaurant up for success. This will help you make the most of the grand opening and not overspend.

Email Marketing 195

Email Marketing Social Media Customer Service Training 195

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. This is where being well-equipped with a fool-proof restaurant marketing plan comes in. How do you create a good restaurant marketing strategy? Following these steps, you can create a marketing strategy suited to your business needs.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. 7) Toast POS Toast is one of the most popular options for point of sale (POS) needs in restaurants, coffee shops , and bars. 9) Clover Another POS software solution serving restaurants is Clover.

2023 78

2023 Management Management Tip Distribution 78

Open for Business

MAY 19, 2023

No one would have guessed that so many people would be working remotely in 2023, or that TikTok would become the next social media powerhouse. Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more.

Hospitality 78

Hospitality 2023 Loyalty Program Email Marketing 78

Open for Business

JULY 7, 2023

“They want to feel like welcome guests again, wrapped in the kind of warm, competent hospitality they fantasized about while the pandemic took it all away,” wrote Kim Severson in a New York Times article on the subject of hospitality in 2023. Connect on social media Social media is a marketing channel for restaurants.

Hospitality 78

Hospitality 2023 Front of House Social Media 78

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. How does it work?

2021 98

2021 Email Marketing Demo Loyalty Program 98

Clover - Restaurants

MAY 10, 2024

A June 2023 study by PYMNTS found 62% of restaurant consumers use Google to search for restaurants, making it the top online source where people find dining information. Digital marketing efforts like social media, email marketing, pay-per-click advertising, and search engine optimization can help you build a strong presence online.

Marketing 52

Marketing Email Marketing Social Media Customer Service 52

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Mad Mobile

MARCH 8, 2024

Restaurant industry experts have seen a massive shift in 2024 toward iPad-based POS systems. In the Mobile POS Payments market, the number of users is expected to amount to 101.10m users by 2028. While there are several different methods of implementing cloud-based restaurant POS systems, preserving the human touch is essential.

POS 40

POS 2024 Mobile Ordering Loyalty Program 40

SpotOn

JULY 9, 2024

We're SpotOn, so we're probably biased about our own restaurant POS system. Employer reviews Great Places to Work G2 Based on reviews from real users, G2 reported that SpotOn Restaurant POS had the best support and ease of use of all restaurant point-of-sale systems. The onsite training was very well done." " Bill L.,

2024 52

2024 Point of Sale POS Online Ordering 52

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for Restaurant? billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

MAY 24, 2022

Choose Personalised marketing (Instead of Bulk SMS). SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for restaurants? billion annually by 2023!

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

SpotOn

JUNE 26, 2024

Total number of user reviews and ratings on Tripadvisor worldwide from 2014 to 2023. You can also email feedback forms as survey links or documents. They participate with your marketing team in a group discussion. POS system Your restaurant's point-of-sale (POS) system can also be a source of customer feedback.

Social Media 52

Social Media Online Ordering Customer Experience Customer Service 52

Mad Mobile

MARCH 8, 2024

Today, we’re looking into the common challenges restaurant owners face during the early stages of implementing a tableside POS system. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience. Tablet -based POS systems increase how quickly orders are placed and fulfilled.

Ordering 40

Ordering Online Ordering POS Mobile Ordering 40

Restaurant Business

JUNE 10, 2025

chains as the restaurant tech market continues to consolidate. chains as the restaurant tech market continues to consolidate. In 2023, it invested in a pair of European fleet-management services, Vimcar and Avrio, and later merged them into a single company called Shiftmove. By Joe Guszkowski on Jun.

Fast Casual 270

Fast Casual Leadership 2025 Technology 270

Modern Restaurant Management

OCTOBER 20, 2023

2023 brought new challenges to the table for the restaurant industry, from rising food prices due to inflation to continued disruptions in the supply chain. Unfortunately, the traditional marketing tech stack that restaurants have long relied on is outdated, overpriced and ineffective in today’s digital ecosystem.

Marketing 379

Marketing Loyalty Program Email Marketing Coupons 379

SpotOn

DECEMBER 30, 2024

At the beginning of 2024, the NRA reported that 73% of operators expected profit to be less or the same over the year, with 38% saying they didn't make any profit in 2023. You should be able to find this data in your POS reporting. Look in your POS reporting for hourly labor and check your books for the others. Labor costs.

Operations 52

Operations Loyalty Program Online Ordering Fast Casual 52

Sling

JUNE 19, 2023

You’ll experience firsthand what it takes to keep a bar going and gain valuable experience in basic business practices, like: Customer service Employee development Marketing Payroll Inventory Scheduling Becoming a better manager You can then transfer the lessons you learn working for someone else to your own unique venture.

Bar 78

Bar Employee Relations Advertising Equipment 78

Apicbase

MAY 29, 2024

Market data, however, tells a different story. According to Statista , in 2023, the revenue of online food delivery was estimated at over $1 trillion, and it is expected to hold a 50% share of the drive-thru and takeaway food service markets by 2030. POS, inventory, accounting, and aggregators—all technologies must work in sync.

Kitchen Safety 52

Kitchen Safety Online Ordering Front of House Food Order 52

Focus POS

OCTOBER 18, 2021

According to data provided by OpenTable , 62% of customers prefer delivery, a 10% rise from the pre-pandemic rates, and this upward trend is expected to continue through 2023. A restaurant loyalty program can engage diners, encourage repeat business and ultimately increase your market share. Reach Out to Focus POS for Advice.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Modern Restaurant Management

MARCH 4, 2025

SpotOn worked with Penta to conduct a nationwide survey of 200 independent and chain restaurant operators to better understand the state of financial literacy among US operators in major markets including including Seattle, San Francisco, Los Angeles, Dallas, St. Louis, Chicago, New York, Pittsburgh, Washington DC, Miami, Denver, and Detroit.

Delivery 221

Delivery 2025 2024 Point of Sale 221

Modern Restaurant Management

MAY 5, 2020

Engage Acquires Boston Market. Boston Market® was acquired by Engage Brands, LLC, one of the Rohan Group of Companies, owned by real estate investor and restaurant operator, Jignesh (Jay) Pandya of Bucks County, Pennsylvania. “The hospitality market has clearly taken a powerful hit during this time of crisis.

Guest Recovery 307

Guest Recovery Food Safety Loyalty Program Point of Sale 307

SpotOn

JUNE 4, 2025

He led go-to-market teams across multiple SaaS companies, honing a passion for tools that truly solve operational pain points. When we started building in late 2023, AI was still new—and many restaurateurs were hesitant to give access to their books.   Marketing. That failure stuck with him. But that changed fast.

Email Marketing 52

Email Marketing Online Ordering Customer Experience Small Business 52