7 Shifts

MAY 1, 2023

37% of restaurant operators say employee retention and productivity is one of their priorities for 2023. Team management is a top concern for restaurants these days. One in five operators report reducing labor costs as one of their main goals. Given the circumstances, restaurants are looking for better ways to attract and retain good talent.

Hiring 195

Hiring Training Management Management 195

Black Box Intelligence

NOVEMBER 14, 2022

With the platform, multi-unit restaurants are able to efficiently collect, manage, and respond to omnichannel customer feedback at the local, regional, and national level and identify root causes associated with back and front of house operations, workforce conditions, and local market trends. 2, 2023. . 2, 2023. .

Customer Experience 85

Customer Experience Management Management Front of House 85

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 189

Franchise Franchising Food Fast Casual 189

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Black Box Intelligence

JUNE 14, 2023

According to the latest Bloomberg survey study, the probability of an upcoming economic downturn in 2023 has increased from 60% in February to 65% in March. In this article, I’ll be sharing three key takeaways from our Q2 SOTI webinar and highlighting some important factors detrimental to your brand’s future growth.

Webinar 81

Webinar Employee Relations Point of Sale Customer Service 81

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Sling

MAY 24, 2023

When your restaurant employee handbook clearly states the rules your team operates under on a daily basis, no one individual can come back and cause problems when they fail to abide by those rules. It’s a way to define the working relationship between employer and employee. It can help you run things better in three distinct ways.

Employee Relations 88

Employee Relations Restaurant Law Information Back of House 88

Black Box Intelligence

NOVEMBER 14, 2022

With the platform, multi-unit restaurants are able to efficiently collect, manage, and respond to omnichannel customer feedback at the local, regional, and national level and identify root causes associated with back and front of house operations, workforce conditions, and local market trends. That all changes with GuestXM™.

Customer Experience 40

Customer Experience Management Management Front of House 40