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NCR Reveals 2022 Hospitality Trends and Predictions

Modern Restaurant Management

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. Here are some trends NCR is watching as move into 2022. Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing.

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Restaurant Sales Hold Strong in September 2022 Despite Persistent Decline in Guest Counts

Black Box Intelligence

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022.

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How Restaurants Are Evolving in 2021: New Business Models

7 Shifts

From converting to fast casual to offering meal kits to ghost kitchen-driven expansion, restaurants are meeting customers where they are (mostly at-home!) , and making the restaurant business better for it. Even the finest of fine dining restaurants made a fast casual pivot.

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Restaurant Sales Remain Strong With Last Two Months Posting Highest Growth Since March

Black Box Intelligence

year over year matched last month’s, with both tied for strongest performance since March of 2022, when the industry was still lapping over weaker results due to Covid. On the guest count front, there continues to be good and bad news. The segments with the weakest 3-year growth remain family dining and casual dining.

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Restaurant Sales & Traffic Signal Tougher Times Ahead

Black Box Intelligence

Once the very high menu price increases start abating, as is expected, it will be increasingly harder to post strong positive same-store sales growth as was the case for most of 2022. The only segment that was able to post positive 3-year same-store traffic growth during November was Fine Dining. year over year in November.

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Consumer Confidence Bolsters Restaurant Sales & Traffic Growth in August 

Black Box Intelligence

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 . How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate. The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. .

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Restaurant Sales Hold Strong in September 2022 Despite Persistent Decline in Guest Counts

Black Box Intelligence

from August 2022. in June and July (a sliver of a silver lining) – this is the seventh month in a row (since March 2022) that same-store traffic growth numbers have been negative. With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022.

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