Modern Restaurant Management

NOVEMBER 30, 2020

Perhaps the biggest question on restaurateurs’ minds right now is: “Do I plan for the 2021 I was expecting, or can I just go back to 2019?” My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. What's that mean for restaurant safety? Curbside Appeal.

2021 189

2021 Kitchen Safety Food Safety Consumer Goods 189

Goliath Consulting

DECEMBER 12, 2020

In our last restaurant technology blog, we discussed COVID-19 pandemic’s impact on the growth and development of AI voice technology and how it was quickly modernizing the drive-thru operations as we know it (1). AI tech now enables cameras to perform designated tasks, recognize faces, and alert managers when issues arise in operations (2).

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Goliath Consulting

OCTOBER 19, 2020

Here are our best guesses for the business trends of 2021. DELIVERY: Food deliveries have soared in the past couple of months. Decreasing on-premise sales, social distancing and the new work-from-home lifestyle have all contributed to consumers opting to have their food delivered than dining in.

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2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. ” Highlights from the report include: Fast Food.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

The Restaurant Group

DECEMBER 31, 2020

2021 Restaurant Industry Trends. After nine months of adapting to a new normal, here is our restaurant industry outlook for 2021 : 1. Ghost Kitchens Will Likely be Short-Lived. The past year saw the rise of ghost kitchens as a way to operate with lower overhead and labor costs. Increased Safety and Sanitation.

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2021 Kitchen Safety Food Safety Fast Casual 78

Modern Restaurant Management

DECEMBER 15, 2021

Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Connected solutions also assist kitchens in avoiding larger issues through alarms that remind staff when it’s time to conduct maintenance.

Kitchen Safety 203

Kitchen Safety Front of House Food Safety Equipment 203

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. What’s in store for 2021? Ghost kitchens.

Online Ordering 148

Online Ordering 2021 Delivery Ordering 148

Deliverect

DECEMBER 7, 2020

Many quick-serve and fast-food restaurants thrived using delivery and drive-thru channels. Digital solutions that helped restaurants alleviate customer safety fears and adapt to restrictions boomed and tech providers scrambled to offer new products to get restaurants on board. What’s in store for 2021? Ghost kitchens.

Online Ordering 146

Online Ordering 2021 Delivery Ordering 146

Modern Restaurant Management

SEPTEMBER 15, 2021

Uncovering consumer confidence and preferences in an ever-shifting market as a result of COVID-19 restrictions, Restaurants Canada is shining a light on what restaurateurs and chefs can expect with the release of the 2021 Discerning Diner Report. The full Discerning Diner report can be read here. Delivering Excellence.

2021 178

2021 Loyalty Program Retail Online Ordering 178

The Restaurant Group

MAY 3, 2021

will use food apps by the end of 2021. It is no secret that it takes a lot of manpower and resources to maintain restaurant operations. But even in the post-COVID-19 world, new technologies can help new restaurants emerge and establish a more robust presence of establishes food chains. Digital Kitchens.

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2021 Kitchen Safety Online Ordering Food Safety 78

Culinary Cues

FEBRUARY 22, 2021

Let’s start with what we are fairly comfortable saying: whatever “normal” is will likely not make an appearance until the end of 2021 – so…let’s begin our speculation with January of 2022 to be safe. There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front.

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2022 Food Truck Merchandise Point of Sale 379

Modern Restaurant Management

MARCH 3, 2022

With food costs rising and labor shortages causing foodservice establishments to increase wages , profit margins are being squeezed tighter than ever. Visibly clean restaurants showcase a commitment to safety and make these environments more welcoming for guests. During a global pandemic, it can seem nearly impossible.

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Kitchen Safety Food Safety Front of House FOH 196

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Restaurant and bar employment (as of July 2021) remains down by 1.5 Restaurant and bar employment (as of July 2021) remains down by 1.5

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Food Truck Retail Mobile Ordering Food Safety 215

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

MAY 3, 2021

Many QSRs operate on a fairly static menu system, which means frequent edits are costly and time consuming. This amplifies the need for QSRs’ internal operations to work closely with their marketing teams to ensure accurate and timely updates. Automated Safety. Drive-thru and Curbside Efficiencies.

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Technology Mobile Ordering Kitchen Safety Food Safety 197

Focus POS

FEBRUARY 3, 2021

Not only do these trends help restauranteurs maneuver a pandemic-stricken world, but they also smooth operations and generate additional revenue, much-needed benefits after almost a year of COVID-19. Read on to discover the five restaurant industry trends for 2021 and beyond. Ghost Kitchens. Online Ordering.

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2021 Online Ordering Kitchen Safety Outdoor 78

Modern Restaurant Management

DECEMBER 21, 2020

We appreciate how our team shows up every day with positive attitudes, ready for new challenges and open to all of the operational changes thrown their way. Operators that were already embracing an omni-channel approach have accelerated those efforts as a result of this evolving consumer behavior. Shyam Rao, CEO and Cofounder, Punchh.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

The Restaurant Times

JANUARY 11, 2022

According to research by the National Restaurant Association of India ( NRAI ) , the Indian food services business experienced a 53% decline in FY2021 as compared to the previous fiscal year. . Restaurants were among the first enterprises to be slowed down, shut down, or slammed with never-before-seen safety standards.

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2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

JULY 26, 2021

Secure the collection area, by communicating health and safety efforts to guests with messaging and signage at the pickup/curbside line and/or notes inside takeout bags. By doing so, restaurant managers put hygiene front and center at every step of the food journey and can ensure a more efficient workflow and safer food handling.

Guest Recovery 203

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 203

Modern Restaurant Management

MAY 18, 2021

Delivering Success with Ghost Kitchens. The pandemic has changed the way we view the dining experience – with quality, safety and speed of delivery somewhat overshadowing ambience and in-person service. Trending with a Digital-First Strategy.

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Delivery Kitchen Safety Social Media Online Ordering 168

EATER

AUGUST 24, 2022

What really stood out to Ruby Luna about Amy’s Kitchen was the message. They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. And that’s something I needed at the time.”.

Kitchen Safety 145

Kitchen Safety Employee Relations Food Safety 2022 145

The Food Corridor

FEBRUARY 2, 2021

This time last year, we were getting ready for an exciting year for the shared kitchen industry. Cloud or ghost kitchens were starting to come into the mainstream consciousness, the sharing economy was on the up, and there was a sense of optimism in the air for the coming year. . The natural question now is: what you got 2021?

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2021 Kitchen Safety Back of House Front of House 75

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. Dave’s Hot Chicken is spicing up its 2021 franchise development strategy. Hot on Hot Chicken.

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Franchise Franchising 2020 2021 203

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

MAY 23, 2023

For lengthy periods over the course of two years, businesses were forced to operate solely on a take-out and delivery basis, and it soon became evident that everybody would need to up their game. As well as getting the same great food, they want to ensure they are being looked after in the manner in which they had previously been accustomed.

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Customer Service Dietary Restrictions Delivery Online Ordering 167

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations.

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Kitchen Safety License Restaurant Law Food Safety 221

Modern Restaurant Management

JULY 16, 2021

On the positive side, the pandemic forced any number of pivots among restaurateurs as they struggled during the pandemic shutdown to keep their doors open and kitchens cooking. Virtual kitchens, for example, were already accelerating trends when the pandemic hit. Cracker Barrel trialed a chicken and biscuit concept. Apparently.

Management 189

Management Management Insurance Kitchen Safety 189

Modern Restaurant Management

APRIL 6, 2022

One design solution that has really helped during the pandemic—encompassing the entire range from quick service to fine dining—is open-kitchen restaurants that have “nothing to hide." " They have been selected by a growing number of diners who are conscious of cleanliness, safety, and health.

Fine Dining 198

Fine Dining Kitchen Safety Customer Service Employee Relations 198

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Perfect Daily Grind

MAY 17, 2022

Just over 20 years on in 2021, Statista estimated that some 4.9 Smith is the Director of Marketing at Just Love Coffee Roasters in Tennessee and Ed Thompson is the company’s Director of Operations. Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. and Ed say.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. As the Head of U.S.

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2020 Restaurant Law Fine Dining Outdoor 285

Touch Bistro

JULY 4, 2021

Remember the expression, too many cooks in the kitchen ? In 2021, the restaurant industry is experiencing an unprecedented labor shortage that’s seeing worker resignations and job openings at an all-time high. million jobs – or 12% – short of pre-pandemic levels as of June 2021. Well, go ahead and unlearn it. In total, 2.5

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2021 Employee Relations Hiring Recruiting 98

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. Holsom by Yogurtland.

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Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

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Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”

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Franchise Franchising Fast Casual Point of Sale 203