Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

Loyalty Program 179

Loyalty Program Online Ordering Cash Management Point of Sale 179

Modern Restaurant Management

JANUARY 22, 2021

The privacy landscape underwent numerous changes in 2020 and will continue to evolve into 2021. Apple has announced plans to restrict its IDFA (identifier for advertisers) in 2021. A majority of restaurants have shut down in-person dining and are relying more heavily on online orders and delivery. Find the Right Channels.

Marketing 199

Marketing Email Marketing Loyalty Program Point of Sale 199

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Restaurants have responded to capture more off-premises sales by improving digital menus, whether found in-app, through a Google search or on store screens.

Technology 198

Technology Loyalty Program Front of House Online Ordering 198

Modern Restaurant Management

DECEMBER 16, 2021

While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Restaurants juggle multiple operations simultaneously on any given day, from tracking sales to planning logistics and maximizing the customer experience.

2022 183

2022 Hospitality Loyalty Program Point of Sale 183

Modern Restaurant Management

DECEMBER 30, 2021

Technology also allows for seamless delivery operations during colder months. We’ve seen it throughout 2020 and 2021, and now 2022 is seeing a new version of the same. Managing the kitchen is a huge part of making delivery and in-venue a successful balancing act. Order Throttling.

Loyalty Program 231

Loyalty Program 2022 Kitchen Safety Customer Experience 231

Open for Business

MAY 9, 2023

Third-party delivery is booming like never before. In 2020, third-party delivery exploded because it gave restaurants a vital revenue stream during the pandemic. But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. billion by 2027.

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Focus POS

DECEMBER 22, 2021

The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 The pandemic caused added pressure in 2020, with sales down $239 billion from expected levels and employment dropping 3.1 This carried into 2021 as 110,000 restaurants were closed either permanently or temporarily.

Management 146

Management Management Loyalty Program Online Ordering 146

7 Shifts

NOVEMBER 9, 2022

in 2021 , and it's been on a slippery slope for years. These can be customers that have the potential to order high-value items, customers that are receptive to brand loyalty marketing, and prospects that fit your business strategy related to location, demographics, and spending habits. According to a Salescycle report , 50.7%

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Restaurant365

DECEMBER 4, 2020

Some restaurants were forced to pivot quickly to off-premise channels to deal with local business restrictions, changing menus toward a delivery focus. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. Generating enough revenue to break even.

2021 78

2021 Operations Mobile Ordering Social Media 78

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 million in 2021, to $974.9 million tons in 2020 and 12 million tons in 2021. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. million tons in 2020 and 12 million tons in 2021. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. Here are their responses. Click here for part one. Scott Lawton, CEO and cofounder at bartaco.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Restaurant365

APRIL 16, 2021

After many months of on-again, off-again indoor dining restrictions, outdoor dining capacity limits, and relying on delivery/take out only, a brighter future is on the horizon. To be certain, your restaurant profit margin in 2020 and 2021 probably look significantly different than past years. Net Profit.

Loyalty Program 88

Loyalty Program Point of Sale Guest Recovery Seasonal Menu 88

Squirrel Systems

MAY 25, 2021

From its origins as a cash register in the late 1900s – capable of simply recording sale amounts and summing up total sales for a day; the point-of-sale (POS) system has evolved into a sophisticated restaurant management system – that does much more than simply recording transactions!

POS 52

POS Loyalty Program Cash Management Point of Sale 52

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. . To be able to offer these types of resources means a lot.

Franchise 198

Franchise Franchising Fast Casual Point of Sale 198

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 177

2022 Food Supply Back of House Kitchen Safety 177

The Restaurant Times

MARCH 29, 2021

With increasing competition and rapidly evolving trends in the UAE F&B space, it is challenging for restaurants to keep sales steady. that poorly affect sales. Hence, there is a need for restaurant owners to look out for innovative ideas that not only help them in increasing sales but also increase profits.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Seasonal Menu 52

BNG Point of Sale

AUGUST 25, 2021

Boosting Restaurant Industry Sales in 2021 . Maintaining strong sales in the restaurant industry is an ongoing challenge due to overhead costs like rent, food, and restaurant staff. Now it’s more important than ever to drive sales in business. 11 Tips to Increase Restaurant Sales . Delivery Services .

Loyalty Program 52

Loyalty Program Social Media Point of Sale Customer Service 52

EATER

MARCH 11, 2021

But when the coronavirus pandemic hit, Ten Mothers Farm , like many CSA programs throughout the country, saw a surge in demand , and they started a long waiting list. When they opened up that waiting list for the 2021 season, they sold out within hours. At the outset of the pandemic, people across the country rushed into CSA programs.

Loyalty Program 101

Loyalty Program Point of Sale Small Business 2020 101

Touch Bistro

JULY 15, 2021

31 Restaurant Marketing Ideas to Boost Sales. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. As a result, it’s important to test out different types of restaurant marketing ideas and trends to see what resonates most with your target audience. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

7 Shifts

JULY 16, 2021

We're all here for it! Coffee shops can be so much more than a place to grab a cup of joe and a croissant. They are places where friends and family gather, where ideas are formed and spread, and where important work gets done. At their best, they're an essential part of their community—a third place beyond work and the home. Table of Contents.

License 459

License Hiring Equipment Point of Sale 459

The Restaurant Times

JANUARY 26, 2021

In an exclusive conversation with The Restaurant Times , Nishant Tripathi, Co-Founder of Shake It Off(SIO) shares his thoughts on the growth strategy of Shake It Off and how cloud kitchen is a recipe for revival for restaurants in 2021. . Even when the sales are low, they ensure that the quality of the product is always up to the point. .

Franchise 98

Franchise Franchising Loyalty Program Online Ordering 98

Restaurant365

JULY 29, 2021

The restaurant industry saw new trends like: Increased sales for take-out and delivery. Increased focus on restaurant loyalty programs or custom mobile apps. Rise of ghost or virtual kitchens targeting delivery-only sales. Business in the restaurant industry is once again starting to look brighter.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

The Restaurant Times

SEPTEMBER 16, 2021

According to a report by Grand View Research , the global restaurant point-of-sale terminal market size is expected to reach US$25.95 percent between 2021 to 2028. Based on our recent PRIME report , the UAE restaurant industry is looking to embrace technology and new methods of managing operations. billion by 2028.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 120

Franchise Franchising Loyalty Program Kitchen Safety 120

Modern Restaurant Management

DECEMBER 21, 2020

We quickly pivoted to offer Family Meals To Go and have continued to expand our third-party delivery partnerships in key markets, which has contributed to our continued growth, even during one of the most difficult years on record for so many restaurants. Here are their responses. Click here for part two. Shasta, California.

2020 148

2020 Online Ordering Point of Sale Cash Management 148

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. There are a number of ways to approach a loyalty program and how it works will ultimately depend on your personal preferences. Restaurant Marketing Ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

The Restaurant Times

SEPTEMBER 10, 2021

One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . However, the pandemic has further propelled the food delivery market towards growth leading to the rise of myriad cloud kitchens in India. Kitchen Management.

POS 59

POS Operations Website Management Online Ordering 59

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Cheetah

AUGUST 17, 2021

It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. These lead to higher engagement with your brand and ultimately, customer loyalty. Creative and quality restaurant merch is also an effective tool to boost team spirit, promote bonding and increase staff loyalty.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. alone will shift from dine-in to delivery in the years ahead). alone will shift from dine-in to delivery in the years ahead).

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Restaurant365

OCTOBER 1, 2021

According to the National Restaurant Association’s State of the Industry 2021 report , “Most operators say their restaurant’s profit margin is lower than it was prior to the COVID-19 outbreak.” It can be calculated with the following formula: Gross Profit = Total Sales – CoGS. Why restaurant profit margins are low.

Point of Sale 78

Point of Sale Food Truck Inventory POS 78

ChefMod

OCTOBER 6, 2021

Additionally, the restaurant industry lost $240 billion in sales compared to the Association’s pre-pandemic forecast of the year 2020. In a bid to counteract these negative effects in the restaurant industry, the government established various regulations to ensure the safe operation of the restaurant industry.

2021 52

2021 Email Marketing Front of House Cash Management 52

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants. billion by 2027. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 12, 2019

Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. More Tropical in Colorado. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 92

Franchise Franchising Loyalty Program Book 92

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. For example, to level-up the fan experience you can combine first-party transaction data with player stats, weather conditions, and inventory to better predict game-day sales. Here are their responses.

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2021 Kitchen Safety Food Safety Mobile Ordering 181