Restaurant Clicks

FEBRUARY 17, 2020

A good point of sale system can help streamline your restaurant’s processes, from payments to inventory and much more. We’ve reviewed the top 9 restaurant point of sale systems so that you can find the best one for your restaurant business! Inventory management. Menu management. Reputation management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 135

2020 Kitchen Safety Consumer Goods Point of Sale 135

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 million tons in 2020 and 12 million tons in 2021. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. million tons in 2020 and 12 million tons in 2021. Let’s dig in. In the previous year, it was 17%.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. 71 percent rely on delivery for 11 percent or more of sales.

2022 211

2022 Mobile Ordering Guest Recovery Point of Sale 211

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

SEPTEMBER 30, 2020

Only 13 percent of respondents said that ordering from their favorite delivery app was important, but 38 percent said that the ability to easily order from the restaurant website mattered to them. How Comfortable are Diners? Some highlights inlcude: Consumers' projected dining out frequency. Primary reasons for dining out less.

2020 185

2020 Mobile Ordering Guest Recovery Customer Service 185

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 180

Website Management Loyalty Program Front of House Point of Sale 180

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 189

2021 Loyalty Program Coupons Fast Casual 189

7 Shifts

MARCH 27, 2020

Consider things like merchandise sales, inventory sales, or private cooking lessons. You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes. Manage expectations by creating a timeline for updates.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Deliverect

DECEMBER 27, 2020

Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. However, in May of 2020, U.S. eCommerce sales jumped by 92.7 The Inception of Online Ordering.

Online Ordering 120

Online Ordering Ordering Point of Sale Mobile Ordering 120

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. from February 1 to April 30, 2020, during the early part of the pandemic. Pandemic and Restaurant Demand.

Loyalty Program 118

Loyalty Program Fast Casual Online Ordering Consumer Goods 118

Modern Restaurant Management

MARCH 11, 2020

US Foods Holding Corp.entered into a definitive agreement to acquire Smart Foodservice Warehouse Stores from funds managed by affiliates of Apollo Global Management, Inc. US Foods to Acquire Smart Foodservice. US Foods to Acquire Smart Foodservice. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 124

Bar Cash Management Loyalty Program Point of Sale 124

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes.

2020 163

2020 Fast Casual Food Safety Guest Recovery 163

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurat Management (MRM) magazine is collaborating with the team at MarketScale on The Main Course , a podcast that aims to explore the intense and competitive modern restaurant industry. "We Barbara Castiglia , MODERATOR – Modern Restaurant Management. The purchase is expected to be completed in September 2020.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197

ChowNow

MARCH 10, 2021

They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . We have tools like email marketing, a free loyalty program, and print marketing to increase ticket sizes and repeat orders.

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Modern Restaurant Management

JULY 1, 2021

Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Like we saw in Grubhub's 2020 Year in Food Report, diners continue to eat plant-based, but the pace has slowed down a bit compared to previous years.

2021 124

2021 Loyalty Program Mobile Ordering Consumer Goods 124

Modern Restaurant Management

APRIL 20, 2021

As consumers ramp up their event planning, operators should continue to leverage connected technology solutions to ensure the event booking and management process is streamlined and as user-friendly as possible. Event Planning Is Back. consumers to better understand their feelings about planning events in 2021.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels. This adjustment should also include your changes in takeout and delivery sales.

2021 78

2021 Operations Mobile Ordering Social Media 78

Restaurant365

APRIL 16, 2021

Statista notes that in 2020, 760 million users were using online ordering for their restaurant takeout and delivery orders, a 20% increase year-over-year. In-house online ordering systems capture customer data for your customer relationship management system (CRM). Luckily, that’s what an online ordering system can do for you.

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates.

Mobile Ordering 167

Mobile Ordering Restaurant Law Seating Customer Service 167

Deliverect

DECEMBER 27, 2020

Ordering food and goods online or via a mobile app has gradually taken off in recent years, but the emergence of COVID-19 in 2020 generated meteoric growth in online ordering and direct-to-consumer delivery and pickup options. However, in May of 2020, U.S. eCommerce sales jumped by 92.7 The Inception of Online Ordering.

Online Ordering 78

Online Ordering Ordering Point of Sale Mobile Ordering 78

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.”

Franchise 125

Franchise Franchising Loyalty Program Kitchen Safety 125

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. 7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds.

Guest Recovery 135

Guest Recovery Food Safety Employee Relations Mobile Ordering 135

Modern Restaurant Management

SEPTEMBER 14, 2021

Cyndi directs the activities of employees in the accounting department to manage the accounting process through financial statements and is responsible for the overall management of the corporate office. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting.

Food 159

Food Tip Distribution Guest Recovery Food Safety 159

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. Experienced a decrease in wages or loss of job on or after March 10, 2020. Experienced a decrease in wages or loss of job on or after March 10, 2020.

Healthcare 179

Healthcare Employee Relations Online Ordering Customer Service 179

Modern Restaurant Management

DECEMBER 14, 2021

We have historically and continue to offer competitive pay, thorough training programs, flexible hours and a fun work environment so that we can continue to staff our locations as we grow. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR for Sale. "Intel® RealSense™ technology is used to develop products that enrich people's lives by enabling machines and devices to perceive the world in 3D,” said Joel Hagberg, head of product management and marketing, Intel® RealSense™ Group.

Kitchen Safety 135

Kitchen Safety Online Ordering Food Safety Point of Sale 135

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. The State of What Feeds Us. Bluedot released the fourth installment of its State of What Feeds Us report which has kept tabs on consumer behavior and restaurant habits throughout the course of the pandemic. Drive-Thrus.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

MAY 5, 2020

In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Yelp Reimagines Business Owner Platform. COVID-19 Business Highlights Badges : As an extension of the Business Highlights product, Yelp introduced new badges that help businesses showcase their availability and offerings during COVID-19.

Guest Recovery 104

Guest Recovery Food Safety Loyalty Program Point of Sale 104

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 141

Franchise Franchising Food Safety Kitchen Safety 141

The Restaurant Times

JUNE 11, 2021

Managing a restaurant is a daunting task. Handling inventory, staff and customers, along with keeping track of analytics and reports all at the same time can become cumbersome for the restaurant manager. It enables you to manage each task efficiently. . That is why, automating restaurant operations is always fruitful.

POS 52

POS Mobile Ordering Loyalty Program Online Ordering 52

BNG Point of Sale

AUGUST 27, 2021

Therefore, you must learn how to develop a more resilient restaurant business just like the other types of restaurants who are finding new ways to ensure decreasing costs and an increase in sales. . For example, let’s say John Doe Bar’s total sales from July to September 2020 were $1.25 Gross profit .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 103

2019 Compost Mobile Ordering Point of Sale 103

Modern Restaurant Management

JUNE 19, 2020

Both applications give borrowers the option of using the original eight-week covered period (if their loan was made before June 5, 2020) or an extended 24-week covered period. In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery.

Food Safety 116

Food Safety Customer Experience Website Management Employee Relations 116