2019 Customer Service Dietary Restrictions Front of House 
Modern Restaurant Management
JANUARY 3, 2024
In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. I anticipate an array of tailored incentives for patrons, moving beyond predictable points.
Modern Restaurant Management
DECEMBER 16, 2019
While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies.
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Modern Restaurant Management
DECEMBER 28, 2023
Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. The top ordered desserts this year, included donuts, chocolate brownies, and strawberry cheesecake!
Modern Restaurant Management
JANUARY 12, 2022
To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers
Perfect Daily Grind
JUNE 21, 2020
Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. In the US in 2019, the café industry was worth US $47.5 Data from Square reveals that 5% of coffee shop customers in the US return to that same café that very same day. But quality isn’t enough to win you customers.
The Restaurant Times
NOVEMBER 17, 2021
Online ordering is a lifeline for restaurants these days, and it’s difficult to argue against the advantages of having an in-house online restaurant ordering system. Takeout, drive-through, and delivery accounted for 60% of all restaurant and foodservice sales in October 2019, according to the National Restaurant Association.
Mad Mobile
FEBRUARY 22, 2024
65% 65% of customers prefer self-service kiosks. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. 65% 65% of customers prefer self-service kiosks.
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