Raising the Table Stakes: Why Omnichannel Is More Important Than Ever in Hospitality
Modern Restaurant Management
JUNE 29, 2023
The word omnichannel has been buzzing since 2010, but at its core it’s all about guests. Now, almost every restaurant offers delivery, almost every restaurant connects to Ubereats or DoorDash or has an online ordering platform and almost every restaurant uses a reservation system or even a loyalty platform.
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