Modern Restaurant Management

APRIL 11, 2024

To embrace the opportunities of the new year, restaurants should prioritize three key resolutions: embracing new customer experiences, emphasizing sustainability initiatives, and revisiting fundamental aspects of their operations. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

JULY 28, 2022

Some great examples for restaurants are: How often the customer orders. What the customer orders. Which of your locations the customer orders from most. What the customer orders. How the customer prefers to order (for delivery, for pick-up or to dine-in). How many people does the customer orders for at a time.

Loyalty Program 208

Loyalty Program Mobile Ordering Email Marketing Online Ordering 208

Modern Restaurant Management

JULY 30, 2020

Orders from online channels and delivery partners had to be manually entered into its previous Point-of-Sale (POS) system, and manually delivered to the kitchen. They also had a tremendous amount of data from disparate sources with no way to efficiently aggregate and analyze inventory, customer preferences and more.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

The Restaurant Times

AUGUST 23, 2021

From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants. 5 Ways Online Ordering System Enhance Restaurant Sales.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes. What are AI and ML?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

FEBRUARY 3, 2022

Additional findings inlcude increased inventory costs caused the greatest financial strain for operators in 2021 with 33 percent citing it as their top expense, followed closely by rent (30 percent) and labor (30 percent). Now, more than half of all operators (57 percent) report offering a loyalty or rewards program of some kind.

Loyalty Program 194

Loyalty Program Online Ordering Cash Management Point of Sale 194

Modern Restaurant Management

MARCH 12, 2021

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. Creates a channel for workers to share perspectives and insights to improve operations.

Mobile Ordering 197

Mobile Ordering Front of House Communication Online Ordering 197

Restaurant365

OCTOBER 29, 2021

Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well. You can use back-office restaurant technology to support a positive guest experience in areas such as payment, inventory and food costs, and staff scheduling. Leveraging QR Codes & Mobile Pay.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Modern Restaurant Management

JUNE 15, 2021

Inventory stock changed significantly. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. Digitize Your Ordering Function and Enhance Your Presence. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

ChowNow

OCTOBER 19, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. Learn More Toast Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

2021 78

2021 Operations Mobile Ordering Social Media 78

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. As far as restaurant challenges go, inventory mistakes can be some of the costliest. For example, replace telephone orders with online ordering.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

ChowNow

OCTOBER 18, 2023

US Foods US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. ChowNow’s integration to Square allows restaurants to receive and fulfill every order into one POS and simplify their operations.

Front of House 78

Front of House Back of House Online Ordering Certification 78

7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Community involvement increases brand awareness.

Management 370

Management Management Small Business Email Marketing 370

Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

AUGUST 30, 2021

Many Canadian restaurant brands hit an immediate wall when they attempt to adapt to the United States’ tech-forward approach to operations. As third-party delivery became increasingly important, anything that could streamline operations was an enormous business perk. Perfecting Off-Premise and Mobile Integration.

Innovation 197

Innovation Technology Franchise Franchising 197

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

JULY 28, 2021

Instead, it’s more about restaurant operations and figuring out how operators should manage the cost increase so they continue to earn profits. Restaurants operating in those 21 states (including Georgia, Texas, and Virginia) will see a big impact and they must rethink their operations.

Mobile Ordering 197

Mobile Ordering Online Ordering Retail Customer Experience 197

Culinary Digital

OCTOBER 23, 2023

The incorporation of digital tools has sparked a transformation in operations worldwide, providing a wide range of advantages to both individuals and industry experts. In this article, we will explore how the use of digital tools can significantly improve dietary operations.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

Lavu

SEPTEMBER 29, 2023

This statistic is based on a survey of restaurant operators conducted in January 2023. One key factor is that during the pandemic, many restaurants had to shut down or operate at reduced capacity, leading to layoffs and job insecurity. The restaurant labor shortage has had significant impacts on restaurant operations.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. These adaptations were driven by evolving consumer preferences for convenience and safety.

Dietary Restrictions 123

Dietary Restrictions 2024 Food Safety Food Supply 123

Modern Restaurant Management

DECEMBER 17, 2021

Order accuracy is a pivotal part of the diner experience. Not only does a wrong order dissolve trust between customers and employees and impact, it also creates tension within the team of employees. It’s no wonder that many restaurants have digitized ordering operations to increase order accuracy and customer convenience.

Loyalty Program 188

Loyalty Program Customer Experience Mobile Ordering Customer Service 188

The Restaurant Times

NOVEMBER 4, 2020

With lockdowns easing, the F&B industry is gradually coming to terms with an entirely new business environment that is set to redefine how restaurants operate. Mentioned below are some specific areas that restaurant operators must make a note of while choosing a comprehensive restaurant management system. . Online Ordering.

Mobile Ordering 98

Mobile Ordering Management Management Online Ordering 98

The Restaurant Times

NOVEMBER 28, 2021

Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. Why Self Ordering Is The Future Of The Restaurant Industry?

Ordering 109

Ordering Online Ordering Mobile Ordering Loyalty Program 109

The Restaurant Times

SEPTEMBER 10, 2021

Restaurateurs have been realizing and bridging gaps in their operations with the primary motive of surviving during the pandemic. One way restaurateurs have been turning the tables is by deploying versatile POS (Point of Sale) software to automate their restaurant and cloud kitchen operations. . Kitchen Management. Source: 7Shifts.

POS 59

POS Operations Website Management Online Ordering 59

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The blueprint provides operators with a how-to for putting key COVID-19 guidelines into practice as they plan reopening efforts. restaurant operations. Best practices for approaching front-of-house and back-of-house operations.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

Squirrel Systems

NOVEMBER 30, 2023

Prioritize Operational Efficiency: Invest in technologies that streamline operations and reduce manual efforts. This could include point-of-sale (POS) systems, inventory management systems, and kitchen automation tools to enhance efficiency in order processing, inventory tracking, and food preparation.

Technology 52

Technology Mobile Ordering Loyalty Program Customer Experience 52

Squirrel Systems

FEBRUARY 24, 2021

Many restaurants have quickly shifted to off-premise dining operations to keep serving customers during the pandemic. Whether you are a large multi-location operation or a small independent restaurant, Squirrel can help make sure the shift results in a hassle-free and safe experience for both your staff and customers. Keep it Clean!

Operations 52

Operations Online Ordering Mobile Ordering Website Management 52

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Machine learning is capable of organizing menu items in a way that incentivizes customers to order promoted items – an adaptable menu. – Joe Hand Jr.,

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Digitized food safety checklists provide a real-time view into compliance across the store for both store operators as well as corporate headquarters. Fast forward to 2022.

Food 189

Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

AUGUST 23, 2023

Prior to joining PAR, Yetter worked at Restaurant Brands International, overseeing Franchisee Operations for Burger King Restaurants in multiple global regions. Analyze demand patterns to optimize inventory and staffing, ensuring flawless execution, even during peak orders. How and why are loyalty programs evolving?

Loyalty Program 167

Loyalty Program Customer Experience Customer Service Mobile Ordering 167

Modern Restaurant Management

APRIL 19, 2021

Online sales, curbside pickup, and delivery skyrocketed as restaurants scrambled to adapt. These new additions to the tech stack will help restaurants optimize operations to maintain better margins, get visibility into performance across the brand, and make work easier for managers and other employees to help fight burnout.

Guest Recovery 189

Guest Recovery Point of Sale Inventory Back of House 189

Modern Restaurant Management

FEBRUARY 25, 2021

“We’re seeing restaurants shift to a model that places more emphasis on the kitchen as the central hub of the operation,” said Bruce Bell, head of Square for Restaurants. Restaurants that are using online ordering for delivery and takeout expect. 62 percent of revenue to come through those online channels.

Social Media 158

Social Media Retail Website Management Online Ordering 158

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. It includes both hardware and software that runs on computers and mobile devices. This is the hardware the system operates on. It shows cooks all the orders that are in. What is mobile POS?

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

The Restaurant Times

NOVEMBER 23, 2020

Since the outbreak of novel Coronavirus disease, order taking in the restaurant business has undergone a complete transformation. Online food delivery now accounts for a substantial revenue share of the entire restaurant business. How to Choose A Restaurant Order Taking Software That Will Ensure Smooth Operations.

Ordering 111

Ordering Online Ordering Loyalty Program Mobile Ordering 111

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). This research will dictate your hours of operation and pricing plans! So, make the most of this step– gathering this information will help you plan, operate, and run a successful coffee shop. Market and Promote the Opening. Coffee Shop Concepts. Coffee Bars. Coffeehouses. Drive-Thru Only.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. With the new changes, the previously humble POS system can now track sales, inventory, cash flow, and more. The Future of POS.

POS 122

POS Cash Management Point of Sale Mobile Ordering 122