7 Shifts

SEPTEMBER 21, 2023

2020 marked the beginning of a new era for restaurant management. The shrunken labor pool inflation, turnover, and technology, all make up the stew that operating a restaurant is in 2023. So we surveyed more than 1,000 restaurant operators across North America to find out what their challenges are—and what they're doing to adapt.

2023 397

2023 Leadership Hiring Fast Casual 397

7 Shifts

APRIL 7, 2021

As a result of the pandemic, restaurants have had to make specific adjustments to all areas of their organization’s operations. After months of quarantine, restaurants were allowed to reopen with new restrictions, and the way they hire, train, and onboard employees had to adjust accordingly.

Training 370

Training Food Safety Customer Experience Insurance 370

Modern Restaurant Management

FEBRUARY 8, 2024

Hiring a deep cleaning professional is necessary to ensure your restaurant is being optimally cleaned by a professional, but how do you know if you are hiring the right person? Here are a few things to think about that will help you hire the right specialized cleaner for your restaurant. Ask for references.

Specials 196

Specials Operations Hiring Front of House 196

Modern Restaurant Management

FEBRUARY 1, 2023

But in a difficult hiring environment, how do you build a great reputation without jeopardizing your bottom line? And in 2023, that’s the problem most hiring managers in the restaurant industry are facing. According to CareerPlug , “ 81 percent of restaurant operators say they are short at least one position.

Hiring 189

Hiring 2023 Advertising Recruiting 189

Culinary Cues

OCTOBER 27, 2023

One of the dilemmas restaurateurs’ face is the approach taken with the management and delivery of a restaurant concept and menu. This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. Emotion is far less of a driver in these operations.

Hiring 397

Hiring Training Pricing Leadership 397

Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. However, limited budgets and resources necessitate thoughtful hiring decisions in order to reduce wasted time and costs on advertising positions or training new hires.

Hiring 205

Hiring Recruiting Employee Relations Mobile Ordering 205

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. Pandemic or otherwise, staff turnover eats into your profitability and wastes a considerable amount of managers’ time. Even your most seasoned staff can forget things.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. It’s like working on the business rather than in the business and, done well, may help you move your operation to new levels of success. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

NOVEMBER 8, 2022

Amidst this good news, you should be aware of three hidden pitfalls that could affect your ability to operate safely and with a full complement of staff. There are several reasons why new employees may be incurring more injuries: Poor hiring choices. The hiring process may be rushed, and the wrong person could be chosen for the job.

Management 201

Management Management Food Safety Hiring 201

Modern Restaurant Management

NOVEMBER 6, 2023

However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires. This influx of new staff is a major stressor in itself.

Management 201

Management Management Hiring Customer Experience 201

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

MAY 6, 2021

But the bad news is they are having trouble hiring and filling positions across the board for cooks, servers, FOH and BOH positions. At Landed, we are dedicated to helping the restaurant industry find and hire better quality candidates faster. A lot of hiring managers are stuck in an old mindset. Get Proactive.

Hiring 197

Hiring FOH BOH Coaching 197

Modern Restaurant Management

NOVEMBER 15, 2021

Most notably, persistent hiring challenges, rising costs, and uncertain supply chains have made profitability more precarious. More specifically, automation best practices can ease training requirements and reduce manual tasks, helping restaurants thrive in a challenging environment. Streamline Employee Onboarding and Training.

Training 195

Training Front of House Food Safety Back of House 195

Modern Restaurant Management

NOVEMBER 30, 2023

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. Features like time management modules expedite schedule creation and offer real-time labor cost insights relative to hourly sales.

POS 129

POS Operations Loyalty Program Seasonal Menu 129

Modern Restaurant Management

JULY 29, 2021

Hiring a security firm can help protect your restaurant from disgruntled customers and crime, but which firm do you hire and what should you look for in a security team? Legally licensed security firms ensure that you’re hiring a professional, capable of protecting your property and patrons. Security Firm Licensing.

Hiring 212

Hiring License Restaurant Law Customer Experience 212

7 Shifts

OCTOBER 21, 2021

But we also recognize that many managers are often thrust into these positions with little to no formal training. Our team built this program to provide restaurant workers, owners, and operators with structured courses that will help expand their knowledge and grow their careers and businesses. ‍?? You'll learn: ??

Management 195

Management Management Website Management Social Media 195

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? It means everything you need to manage your team is in one place. Well-trained and engaged staff contribute to better customer satisfaction.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Culinary Cues

FEBRUARY 2, 2024

I see it through the eyes of the operator, the chef, the cook, server, and customer – it is a virus that continues to spread and grow exponentially. Every day should be an opportunity for each employee to grow, learn, and improve through teaching and training.

Training 356

Training Uniforms Leadership Customer Service 356

Modern Restaurant Management

DECEMBER 7, 2021

Despite external pressures on talent, ample opportunity exists for restaurant operators to prepare for a year of constant change. With 2021 nearly wrapped up, restaurant operators across the country are looking to the New Year with cautious optimism. Hiring and personnel practices are likely to evolve in two ways.

2022 197

2022 Operations Recruiting Hiring 197

Modern Restaurant Management

JUNE 15, 2020

Modern Restaurant Management (MRM) magazine asked Mark Heymann, a labor expert and CEO of UniFocus, for his insights on navigating post-pandemic restaurant recovery through effective hiring and training. In what ways is training a key factor in restaurant recovery?

Hiring 186

Hiring Guest Recovery Back of House Food Safety 186

Perfect Daily Grind

SEPTEMBER 8, 2022

The National Restaurant Association’s 2022 annual report found that as many as 78% of restaurant operators in the US don’t have enough staff to meet customer demand – largely fuelled by the Covid-19 pandemic. So, how can coffee shop owners hire staff who want to have long-term careers in specialty coffee? Finding the best applicants.

Hiring 134

Hiring Training Customer Experience Hospitality 134

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. When working in a restaurant, management must utilize a variety of skills to run a successful business. As a manager it is your job to set the tone.

Management 166

Management Management Back of House Customer Service 166

Modern Restaurant Management

DECEMBER 2, 2022

Restaurant managers are always looking for new ways to make the day-to-day process of running their business easier. One way to do this is by utilizing performance management techniques when evaluating staff to identify who is performing well, who may need some help and those who need letting go. Creating a Performance-Based Culture.

Management 189

Management Management Point of Sale Front of House 189

Culinary Cues

MAY 13, 2023

This requires a complex organization of independent operations that are still required to communicate, share, and fall in line with the mission of the property. Each of those “departments” will require some level of unique kitchen management (sous chef) and specialists to support the uniqueness of function.

Hotels 431

Hotels Point of Sale Cash Management Training 431

Perfect Daily Grind

FEBRUARY 5, 2023

In many coffee-producing countries around the world, there are a number of ways in which farms are operated and managed. Two of the most widespread coffee farming models are estates and co-operatives. Co-operatives vs estate farms: What are the main differences? Read on for more of their insight.

Operations 189

Operations Point of Sale Pricing Equipment 189

Modern Restaurant Management

FEBRUARY 28, 2023

What can restaurant owners and managers do to better engage workers and increase retention in the long run? Seven out of 10 restaurant operators reported they do not have enough staff to support current service demands. Instead, it’s a two-way street that allows both managers and restaurant staff to interact in real-time.

Management 197

Management Management Food Safety Communication 197

Restaurant365

OCTOBER 30, 2020

As a restaurant owner or manager, sometimes you may need to jump in to help keep business running smoothly. However, the day-to-day tasks can distract from the bigger-picture work that is essential for your long-term business health: restaurant operations management. What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Restaurant365

MARCH 15, 2022

Your hiring strategy must focus on hiring the right employees for your restaurant rather than just filling an open position. And a comprehensive approach to employee retention must be built into your hiring strategy. Consequently, it’s imperative that you hire with a retention mindset. Part 3 focuses on retention.

Hiring 78

Hiring Cash Management Insurance Communication 78

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

Training 60

Training Management Management Kitchen Safety 60

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

Crunchtime

FEBRUARY 7, 2024

Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of convenience store locations, you know what work needs to be done – and how it should be done properly – to run your business effectively. What are standard operating procedures in restaurants?

Operations 78

Operations Audits Cash Management Food Safety 78

Culinary Digital

MAY 6, 2024

A streamlined menu serves as a cornerstone of enhanced cost management within a restaurant or food service establishment, bringing about a range of strategic advantages that can significantly impact the financial health and sustainability of the business. Ingredient Cost Control The heart of efficient inventory management lies in simplicity.

Management 52

Management Management Equipment Sustainability 52

Modern Restaurant Management

JANUARY 19, 2024

As a restaurant manager or owner, you are aware of the dangers fire presents to your business. Keeping Your Restaurant Safe From training your staff, to maintaining the establishment, many safety measures exist to prevent a fire from happening at your restaurant. Train your staff properly on the cleaning of the establishment.

Kitchen Safety 189

Kitchen Safety Food Safety Training Equipment 189

7 Shifts

FEBRUARY 16, 2022

So you call up your downtown manager—and they have staff sitting around with no customers to serve them. Because most jurisdictions have their own regulations, directors of operations have to ensure that locations in every region are adhering to local laws. Restaurant managers are busy! Understaffed, again. Time Constraints.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Goliath Consulting

JUNE 7, 2022

Some employers are finding the traditional process of hiring employees ineffective. Digital hiring platforms have made it easy to find employees and fulfill the need for more staff. The conventional way of hiring used to happen through HR and hiring managers after reviewing the stacks of resumes. Social media.

Hiring 78

Hiring Recruiting Social Media Training 78

Culinary Cues

MAY 8, 2023

If a chef can manage a week or two here or there it will be at that rare time when business is off and even then, chefs are checking their email a few times a day to see what crisis is occurring while they try to relax. Five weeks’ vacation might be nice, although chefs probably wouldn’t know what to do with themselves for that long.

Kitchen Safety 433

Kitchen Safety Food Safety Coaching Training 433