7 Shifts

JULY 28, 2021

At times, it's a civil war between your front-of-house and back-of-house teams. The following are habits to avoid at all costs when communicating with your staff: Yelling at underperforming staff (especially in front of customers). Instead, you should hit all on the following points: Any promotions you have running.

Communication 430

Communication Management Management Front of House 430

Open for Business

NOVEMBER 21, 2022

Streamline the front of house. Run a smooth back of house. Streamline the front of house. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant. Keeping front-of-house activities humming like a well-oiled machine is important for every restaurant.

Technology 147

Technology Front of House Back of House Online Ordering 147

Apicbase

MARCH 28, 2024

Restaurant back-of-house operations form the backbone of a restaurant’s success. The back-of-house (or BOH) manages crucial elements that impact cost control and profitability. The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience.

Back of House 52

Back of House FOH BOH Front of House 52

Modern Restaurant Management

MARCH 10, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 189

Management Management BOH Front of House 189

Squirrel Systems

APRIL 11, 2024

It surely helps to drive attention and maybe even gather a long line of hungry diners outside your door, but to make patio dining business profitable—requires focusing on ways to maximize your restaurant’s capacity, both from a front-of-house service and seating perspective.

POS 97

POS Operations Mobile Ordering Front of House 97

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. This piece in your technology stack should give your customers accurate wait times based on the tables already seated and allow them to make reservations so they can plan around current capacity limits or patronize your restaurant for special occasions. Henry is ready to order some dinner. Contactless Technology.

Technology 203

Technology Front of House Back of House Point of Sale 203

Modern Restaurant Management

JUNE 19, 2020

New design solutions we’re considering include temporary enclosures around existing seating groups, devising clever touchless delivery systems inside existing and new restaurants, rethinking the curbside pickup landscape for our mixed-use projects as a starting point. Cleanliness Is Front and Center.

Front of House 154

Front of House Back of House Seating Design 154

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

7 Shifts

DECEMBER 18, 2019

Why you should invest in restaurant lunch specials Increasing lunch sales is a no-brainer in the restaurant business. Toast employee David Scott Peters said it best: “Think about it: you are paying rent and utilities whether you are generating sales or not. (.) Want to capture the hungry, back-to-school lunch crowd for January?

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

SEPTEMBER 30, 2022

These days, you also have to read and respond to guest reviews on multiple platforms, look for ways to finance restaurant projects, and dig through reports so you can monitor labor performance and daily sales. As managers, our foundation was built in the front-of-house as servers, bartenders, or hosts (even if we started out in kitchen.)

Technology 197

Technology Front of House Tip Distribution Back of House 197

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 10, 2021

Your restaurant’s main selling point is the food. While you are waiting to be seated, the hostess fans out a deck of cards containing four jokers. If you pull a joker, the meal is on the house. Train your staff to build other taking points. Promoting your restaurant should start with promoting the food itself.

Marketing 226

Marketing SEO Front of House Website Management 226

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Open for Business

SEPTEMBER 27, 2022

This blueprint functions as a map of the entire restaurant space, both back of house and front of house. Back of house. Front of house. This includes guests and employees, front of house and back of house. Back of house. Quick links. DIY or hire a pro? POS stations. Dining rooms.

Front of House 78

Front of House Back of House Fine Dining Kitchen Safety 78

Modern Restaurant Management

MARCH 25, 2021

From guest management software to kitchen display systems and even finding the right point of sale (POS), these are the digital tools that simplify life for staff and guests alike. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff.

Management 88

Management Management BOH Front of House 88

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. The staff would point guests to the bar while they waited, and despite the fact that it takes up about a third of the room, it was almost as difficult to snag a seat there as it was at a table. But despite of all of this, Peaches Hot House is busier than ever.

Front of House 102

Front of House Back of House Point of Sale Fast Casual 102

Mad Mobile

MAY 22, 2024

The ability to make sales and keep people moving to allow for more customers is essential to a profitable business. You can also substitute seats for tables to get your average seat turnover rate. Bar owners know the importance of table turnover time, especially during peak hours. Managing a bar comes with unique challenges.

POS 40

POS Bar Mobile Ordering Customer Service 40

The Restaurant Times

NOVEMBER 24, 2021

Operating at 60 percent capacity, there were not many expectations to increase sales. However, now that the capacity has increased to 80% , operators are seeing it as an opportunity to increase their sales. . Hiring More Staff For Front- And Back-Of-The-House Operations. Adding Outdoor Seating Capacity.

Operations 52

Operations Front of House Back of House Seating 52

Culinary Cues

OCTOBER 31, 2019

Restaurants find it increasingly difficult to find and retain good employees – both front, and back-of-the-house. For the first time in a long time – good cook’s are in the driver’s seat. In the current work environment in the U.S. Everyone complains about it, but a few are beginning to realize that there is an antidote.

Front of House 202

Front of House Point of Sale Healthcare Back of House 202

Restaurant365

JUNE 9, 2021

After all, it’s hard to improve a metric if you don’t know your starting point. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Restaurant KPIs impacting a profitable front of house. Focus on the customer experience.

FOH 78

FOH BOH Front of House Back of House 78

Open for Business

OCTOBER 20, 2023

Market research Before you even think about the menu or location, you need to understand the guests who will walk through your doors. Are you targeting families, young professionals, or a little bit of everything? Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style.

License 78

License Email Marketing Seasonal Menu Front of House 78

Transact

NOVEMBER 26, 2019

Refrigeration technology has improved to the point that we can take food that has a shelf life measured in hours and still ship it halfway across the world. . And speaking of POS, how about digital point-of-sale systems? The food service business is a challenge, even at the best of times. Refrigeration Technology. The best part?

Front of House 92

Front of House Inventory Back of House Mobile Ordering 92

Lavu

MARCH 13, 2020

Your staff is hard-working and diligent—but tensions are high, and sales are lower than expected. This permits your restaurant—both front and back of the house—to work at the fast pace of consumer spending. For fast-casual restaurants, opting for a mobile point-of-sale system makes the most sense.

FOH 78

FOH Mobile Ordering BOH Front of House 78

EATER

FEBRUARY 27, 2024

The FTC describes the proposed sale as a “hodgepodge of unconnected stores, banners, brands, and other assets that Kroger’s antitrust lawyers have cobbled together,” and notes that it “falls far short of mitigating the lost competition between Kroger and Albertsons.” billion merger. antitrust concerns” over the merger.

Restaurant Law 93

Restaurant Law 2023 Consumer Goods Back of House 93

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Restaurant365

APRIL 8, 2021

A virtual kitchen, also commonly known as a ghost kitchen , is a slimmed-down version of a restaurant that cuts costs like real estate and labor to focus purely on off-premise sales channels. Although many restrictions on restaurants are starting to lift, COVID-19 has permanently changed the landscape of the restaurant industry.

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Culinary Cues

AUGUST 22, 2022

There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef. There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef.

Seating 445

Seating Front of House Back of House Cash Management 445

Lavu

JANUARY 31, 2020

Easy point of sale integration. . Seating over 250,000 diners a week, Bookenda connects restaurants with their diners from more places while growing personalized profiles to enable a higher level of service and optimal experience for diners and venues alike. . An automatic confirmation system. Streamlined table management. .

Reservations 78

Reservations Loyalty Program Front of House Social Media 78

Open for Business

NOVEMBER 21, 2022

But today, restaurant tech plays a major role in improving the guest experience. Technology will never be able to replace the personal touch of a seasoned server or the empathy of a veteran bartender, but it can be a huge help in increasing guest satisfaction and delivering a great guest experience. Quick links. What is the guest experience?

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Open for Business

FEBRUARY 29, 2024

Information in this article is presented “as-is” and may not constitute the most up-to-date information. All liability with respect to actions taken or not taken based on the contents of this article is hereby expressly disclaimed.

License 78

License Certification Kitchen Safety Food Safety 78

Restaurant Engine

AUGUST 25, 2021

The same holds true for restaurants as many are using Square as their POS (point of sale) system and payment processor. Because we care about you saving money with Square for your restaurant, we’re going to break it down for you and highlight what makes it a potential point of sale system for your restaurant. plus $0.10

Email Marketing 59

Email Marketing Website Management Point of Sale Online Ordering 59

Cheetah

NOVEMBER 3, 2020

Excluding the back-of-house workers is one of the problems with tipping. These workers usually don’t get to enjoy the tips and it creates tension between back and front-of-house workers instead of promoting teamwork. Tipping usually doesn’t correlate with good service or sales. an hour, the federal minimum wage.

Front of House 78

Front of House Back of House Restaurant Law Food Safety 78

EATER

MARCH 24, 2023

That means, at some point, they become higher,” Wolf says. “As In fact, Food & Water Watch research found that in 2019, just four companies took in nearly 70 percent of all grocery sales in the country.” billion merger. Katie Porter, who united this month to form a coalition called Stop the Merger.

Restaurant Law 126

Restaurant Law Back of House Front of House Consumer Goods 126

MadMobile

AUGUST 11, 2022

Fine dining restaurants often have hosts to greet guests and seat them at the front. This maintains a steady flow of seating parties quicker and spreads guests evenly to ensure staff gets an equal amount of tables. With thousands of restaurants across the US, – how do you stand out in this saturated market?

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. You will see improvements for customers, front of the house, the kitchen, as well as management. Specialized Marketing.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

BNG Point of Sale

JULY 16, 2021

To make the most of restaurants or catering businesses, you’ll need to answer some vital questions and know how much volume the business can generate in sales as monthly revenue, and at any given time. Most average restaurant revenue statistics reflect pre-COVID sales numbers. What Is Restaurant Revenue?

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Deliverect

OCTOBER 2, 2019

When you’re running a restaurant, choosing a point-of-sale (POS) system can make or break the business. If your restaurant offers delivery, choosing one of our integrated point-of-sale suppliers means you’ll be able to sync with the biggest meal delivery services around the world. Lightspeed (for restaurants).

POS 60

POS Delivery Cash Management Point of Sale 60