Squirrel Systems

MARCH 8, 2024

Front-of-House Robots In the dining area, robots are being employed as servers and hosts. In some restaurants, robotic servers deliver food directly to the table, reducing wait times and improving efficiency. Robotics in the restaurant industry is no longer the stuff of science fiction.

Hospitality 52

Hospitality Kitchen Safety Food Safety Front of House 52

Future Food

APRIL 20, 2022

Food, Hospitality & Wellness ‘Places’ Transcending the Resources & Mining Village Work-Life Experience. Source: Future Food. Health and safety are paramount in mining and resources sector but as with society in general, personnel ‘wellness’ has not always been at the forefront of consideration.

Hospitality 78

Hospitality Food Safety Front of House BOH 78

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 193

2024 Fast Casual Insurance Food Safety 193

Modern Restaurant Management

DECEMBER 16, 2021

According to Black Box Intelligence and Snagajob , full-service restaurants are feeling the pinch and report approximately six fewer employees in the back of house and three fewer in the front of house. Rely on Technology to Increase Operational Efficiency. Enhance CX with Accelerated Contactless Adoption.

2022 186

2022 Hospitality Loyalty Program Point of Sale 186

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Managing a restaurant is a delicate routine—if we can even call it a routine. This wide-ranging responsibility is a lot, and it often leads to burnout.

Management 195

Management Management Kitchen Safety Front of House 195

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Here are a few sample back-of-house job descriptions you can use to jumpstart your own job descriptions to help attract top notch BOH staff. Proven experience in a management or supervisory role.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. It's a necessity for building a modern and future-proof restaurant. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. That all begins at the hiring level.

Hiring 370

Hiring Front of House Back of House Food Safety 370

EATER

JULY 2, 2021

As food industry professionals collectively push for structural overhaul in the service industry at large — raising the minimum wage , for example, or experimenting with new ownership models like co-ops — we can also use this recovery period to renegotiate and reimagine the relationships between restaurant workers, owners, and consumers.

Hospitality 97

Hospitality Food Safety Front of House Guest Recovery 97

7 Shifts

NOVEMBER 12, 2020

Reviewing health and safety protocol. Culture training Employee turnover costs the hospitality industry more than $5,800 per employee. What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Learning general guidelines and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

Modern Restaurant Management

MARCH 10, 2022

The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector. While most industry sectors were affected in one way or another by the pandemic, manufacturing, retail, restaurants and hospitality sectors were most dramatically impacted. How Insurance Policies React.

Insurance 167

Insurance Food Safety Employee Relations Front of House 167

Ken Burgin

FEBRUARY 13, 2024

Questions in the Minds of Chefs or Cooks Applying for a Job What is the restaurant’s culinary or food philosophy? What are the safety and hygiene standards in the kitchen? And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up!

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Culinary Cues

FEBRUARY 22, 2021

There are numerous multi-billion dollar chains along with countless mom and pop operations that do a great job on this front. Of, course the food must be tasty and appealing at some level and above all else – consistent. This was (is) the design of classic coffee houses, speakeasys, and corner cafes for generations.

2022 375

2022 Food Truck Merchandise Point of Sale 375

Modern Restaurant Management

JANUARY 13, 2022

The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team. The old maxim to “under promise and over deliver” is relevant to the hospitality industry. Untrained and unmotivated staff. Inefficient management of staff. No realistic table management.

Front of House 214

Front of House Kitchen Safety Customer Service Point of Sale 214

7 Shifts

JUNE 3, 2020

Ani Ramen is a boutique ramen house with five locations in New Jersey. There’s a huge demand for people to have great food and feel a little bit more comfortable and at ease. Plus, being in the hospitality business, that’s what we do. We serve people. We take care of people. We make people happy. It’s the best of both worlds.

Front of House 243

Front of House Online Ordering Kitchen Safety Food Safety 243

ChowNow

OCTOBER 19, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. They are North America’s first “real”​ online video-based, food safety course. Meet our current Partners and see what they have to offer.

Front of House 78

Front of House Back of House Online Ordering Certification 78

ChowNow

OCTOBER 18, 2023

This program provides ChowNow’s clients with special access and exclusive discounts to unique product integrations and services, from front- to back-of-house, and everywhere in between. They are North America’s first “real”​ online video-based, food safety course.

Front of House 78

Front of House Back of House Online Ordering Certification 78

Modern Restaurant Management

JUNE 29, 2020

Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education. For FOH: Assure front of house staff that you are complying with or exceeding all regulatory local, state and federal rules and regulations. Food handlers must wear gloves, hats and masks. They are for your own safety too.

FOH 212

FOH Kitchen Safety BOH Food Safety 212

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

OCTOBER 20, 2020

Growth for most, after all, isn’t walking through the front door, it’s coming in online. If your cooks are mostly fulfilling off-site orders, you can do away with niceties like a slick front of house, visual merchandising, and a location with hungry walk-ins. Not up for opening your own off-site kitchen?

Front of House 199

Front of House Kitchen Safety Food Back of House 199

Modern Restaurant Management

DECEMBER 22, 2021

In the race to become one of the more popular restaurants in your area it takes more than serving good food and pouring outstanding cocktails. Having been in the hospitality design industry for over a decade I have seen many popular interior design trends come and go. Eliminate Distractions. Use Design to Excite the Senses.

Design 209

Design 2022 Front of House Sports 209

Modern Restaurant Management

MAY 13, 2021

Almost every industry was affected in some way by the pandemic, but possibly none more than the hospitality industry, specifically restaurants. Bobby Stuckey, the co-founder of Frasca Food and Wine and Pizzeria Locale helped start the #saverestaurants campaign. That’s exactly where the non-profit Dining Safety Alliance comes in.

Front of House 125

Front of House Food Safety Certification Social Media 125

Modern Restaurant Management

JUNE 23, 2020

The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals. The pandemic has taught the society at large to transact online accelerating digital transformation within the restaurant and hospitality verticals. And this will take some time.

Back of House 225

Back of House Front of House Kitchen Safety Mobile Ordering 225

The Restaurant Group

JANUARY 26, 2023

Commercial Kitchen Components A commercial kitchen design needs five components: Service area Cooking station Food preparation area Washing or cleaning station Storage area These sub-areas ensure smooth and successful kitchen operations. Involve your chef or food service department in this process.

Design 78

Design Kitchen Safety Food Safety Front of House 78

Cheetah

MAY 11, 2021

To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ). Local food producers and manufacturing facilities have been operating at reduced capacities and battling employee coronavirus outbreaks.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. "The desire for convenience has always been present, coupled with an equally strong desire for delicious food.

Front of House 192

Front of House Back of House Restaurant Law Food Safety 192

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 205

Food Safety Mobile Ordering Online Ordering Kitchen Safety 205

Goliath Consulting

JUNE 30, 2020

But even after the pandemic, sanitation and safety concerns are expected to remain, and the restaurant business model may have to evolve in a way that utilizes more tech-driven service systems. More restaurants may pivot to self-delivery instead of third party delivery to mitigate fees and have more control over the safety of their food (5).

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

The Restaurant Times

OCTOBER 15, 2021

Irfan Kuci is the Director of Business Development at Focus Hospitality Consulting (FHC), a growing consulting firm based in Dubai with expertise in Back of House (BOH) design, MEP design, interior design, F&B concept creation, project management, franchising as well as hotel/restaurant operational assessments.

Hospitality 52

Hospitality Operations Back of House Front of House 52

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. We celebrate this as it benefits us all when brands focus on sustainability. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

MAY 7, 2020

COVID-19 has left no industry untouched, but none more devastated than the hospitality industry. In a recent Coronavirus-related study , 89 percent of respondents said they felt safer eating food from a grocery store or at home, versus in a restaurant. and abroad. and abroad. Shifting Delivery and Dine-In Experiences.

Food Safety 182

Food Safety Mobile Ordering Front of House Seating 182

Clover - Restaurants

MAY 3, 2024

According to the Centers for Disease Control and Prevention (CDC), there are an estimated 48 million people who get sick from foodborne illness each year, with 128,000 requiring hospitalization. City and state health departments monitor local restaurants to ensure they’re following food safety management program guidelines.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. When all team members fully understand how to execute their roles and responsibilities at the restaurant , they are more confident and engaged on the job. And they stay in the job longer.

Training 78

Training 2023 Front of House Back of House 78

The Restaurant Times

AUGUST 25, 2020

From the kitchen to front-of-house operations, restaurant operators need to follow the government’s COVID-19 response guidelines and institute safety practices to ensure a safe and hygienic dining environment for their customers. . Train Your Restaurant Employees About The Safety Procedures.

Training 97

Training Kitchen Safety FOH Front of House 97

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

MARCH 19, 2021

For example, New Orleans' Feed the Front Line ’ continues to cleverly support restaurants, musicians, artists, and hospital workers caring for those impacted by COVID-19. In response, many have introduced lower-priced menus, moving from high-end steak houses to bistros or even those who are giving out free food.

Loyalty Program 125

Loyalty Program Front of House Back of House Food Safety 125