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Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Orderingfood online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. If you’re a catering business owner juggling multiple orders in a single day. For instance, a robust catering management system can help integrate inventory tracking, staff scheduling, and order management.
After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you ensure compliance with foodsafety and hygiene regulations? Hiring the right people can make or break your business.
Back-of-house (BOH) staff, including chefs and kitchen assistants, will focus more on foodsafety, food handling, and kitchen equipment use. Restaurants with large or intricate menus will need to allocate more time to staff training on the ingredients, preparation methods, and food handling procedures.
Is online ordering inefficient? Do you lose money due to food waste? Experiencing over-ordering or last-minute shortages? For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. Are labor costs too high? The best tech investments solve real problems.
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
It’s no surprise that the fast food chains, which have over 100,000 outlets between them, see opportunities for AI efficiencies. That all sounds like good news for time-pressed consumers and stressed-out kitchen and counter staff.
How do you handle multiple tables and orders at once? What steps would you take if a customer received the wrong order? How do you maintain accuracy when taking orders for large groups? How do you ensure a team-oriented approach to working with the kitchen staff and other waiters? How did you resolve it?
Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65
1 Simplify the Dining Area for Comfort and Style Updating the dining area produces a friendly environment that invites guests to remain longer and enjoy their food. 2 Fresh and Local Ingredients Elevate the Menu Using fresh, locally grown foods freshens the menu and demonstrates quality consciousness.
Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers.
Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Forecast Demand : Use sales data to predict future needs and order the right quantities. Forecast Demand : Use sales data to predict future needs and order the right quantities.
Combination of comprehensive operations management platform with kitchen automation will help customers execute more efficiently and profitably BOSTON, June 10, 2025–Crunchtime Information Systems, Inc., QSR’s kitchen display technology is a natural fit with Crunchtime’s operations management solutions,” said Raguin. “We
Managing food costs is a growing challenge for restaurants as ingredient prices fluctuate and margins shrink. It also streamlines the ordering process, ensuring that every ingredient is purchased and used with purpose. Controls Costs : Optimizes ordering and stock levels, avoiding unnecessary expenses.
From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. In 2025, staying ahead means more than great food—it means leveraging the right tech to boost efficiency, reduce costs, and elevate the guest experience.
Managing food allergens isnt just a best practiceits a legal and safety necessity for todays restaurants. With increasing awareness of food allergies, allergen management in POS systems has become essential to ensure customer safety and streamline kitchen operations.
From hand-tossed dough to house-made sauces, thoughtfully sourced toppings, to the perfect bake, your product is the fastest way to inform customers that you know what you’re doing. Because pizza isn’t just food—it’s an experience. Customers expect hot, fresh pizza when dining in, picking up, or ordering delivery.
A modern POS system does more than process payments; it streamlines operations, improves order accuracy, enhances customer experience, and drives real-time insights that boost profitability. Whether you run a fast-casual spot, fine dining venue, or food truck, the right technology can transform your day-to-day management.
"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." The pandemic made speed, accuracy, and seamless ordering non-negotiable.
From knowing where an order is in the kitchen to having instant insight into which upsell recommendations are driving the greatest gains in average order value. At Qu, we’re focused on giving you data-driven tools to optimize every part of the order journey so you can run a more efficient, profitable business.
Masked chefs make pizza in a restaurant kitchen in 2022. No takeout, a small staff, an open kitchen so we can interact with the guests. The thing that made us survive is that our local farmers were there, more than happy to just give us as much food as we could handle, says Lee, which led to an ever-changing menu.
Michigan’s Cottage Food Law allows food entrepreneurs to legally sell certain homemade goods directly to consumers without the need for a commercial kitchen. This law has made it easier for aspiring bakers, jam makers, and food enthusiasts to start their businesses from home. What is Michigan’s Cottage Food Law?
As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. Ghost kitchens allow operators to utilize commercial kitchens – sometimes in shared spaces with other brands – without the overhead of a full restaurant space and staff. billion by 2027.
Since the COVID-19 pandemic, a new trend in the food service industry has risen in popularity—ghost kitchens. These restaurants, which exclusively deliver food, typically use online ordering and a cashless transaction system that allows for little physical interaction between the customer and facilitator.
Our centers quickly adjusted their business models to provide everything from COVID and social distancing signs to safety screens and shields to PPE across all industries, including the restaurant industry. Interior pickup traffic and ordering flow in this area can be easily managed with stanchions. In the Kitchen.
With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Reduce Food Waste.
Kitchen operations. Foodsafety and restaurant cleanliness. Kitchen Operations. Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. FoodSafety and Restaurant Cleanliness.
Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. .
Both now and for the future, technology can answer many of the question’s managers have surrounding maintaining the health of employees, ensuring the safety of their guests and protecting their bottom line. Temperature sensors will track refrigeration to ensure foodsafety. Plan Wisely.
The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. restaurant operations.
Expert food preparation results in appealing and delicious dishes, employee training reduces errors that can increase wait times and proper warewashing keeps plates, glasses and utensils spotless. Thankfully, technology is pushing the industry forward, and improving everything from reservations to ordering to dishwashing.
Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.
Staff training, therefore, needs to include teaching individuals to communicate swiftly, clearly, and confidently with other team members when orders go wrong, or other problems occur. The core teams that need to appreciate and cooperate are the front-of-house waiting teams, the bar staff, and the kitchen team.
When restaurants got the green light to reopen their dining rooms, they implemented a host of safety procedures to prevent the spread of germs. Some restaurants even took safety a step further by eliminating in-person ordering and offering contactless payment. At least 63.6 Direct Mail Campaigns. The opportunities are endless.
According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. 2 What’s more, even when ordering takeout or delivery, there is an increased hygiene expectation for restaurants. In the U.S.,
In this complex web of factors, the takeaway for QSRs is that they must be more adaptable than ever, with tools and systems in place that focus on the lasting effects of the pandemic, particularly focused on mobile ordering and contactless efficiencies. Automated Safety. Simplified Mobile Experience. QSR of the Future.
Business begins at the endpoint, especially in food service and hospitality. This includes the entire order to pay processes, from employee collaboration to guest interaction, whether via smartphone, tablet, kiosk or VR headset. Each of these endpoints is part of the guest journey and are key in delivering a harmonized experience.
Customers with food allergies take a great risk to eat food prepared by someone other than themselves, as they may suffer potentially severe consequences from coming into contact with a triggering allergen. While this is by no means a comprehensive list, these are some common food allergens that you should read up on: Tree Nuts.
At Buffalo Wings & Rings, the health and safety of our guests and staff is our number one priority. We’ve limited our capacity for indoor dining and are complying with social distancing mandates that are informed by local and state guidelines. Giving People Space. Helping Our Staff Stay Healthy.
Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The act replaces previous regulations on the cottage food industry. The bill would have had a dramatic impact on fast food franchises.
in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.
For a full list of participating restaurants, to sign on as a restaurant, or for more information, visit www.supportrestaurants.org. Use RWCF’s resources and information on restaurant closures, financial resources, unemployment benefits, immigrant concerns, mental health, relief efforts, and more. and Canada.
The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and foodsafety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure foodsafety. Eat healthier.”
However, as long as you keep the spotlight on foodsafety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. You can save up on ingredients by discontinuing the more niche dishes that rarely get ordered. Offer Disposable Menus.
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