The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. The FOH manager supervises all front-of-house staff and reports to the GM.

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Front of House FOH Back of House Online Ordering 52

7 Shifts

AUGUST 15, 2022

To help you prep, whether it's a FOH or BOH position, we've outlined 17 restaurant interview questions you might be asked to answer, as well as some guidelines on how to answer them. Be honest and direct , reference something you read on their website or a customer review that you value in a restaurant business. How to Answer.

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Customer Experience Website Management Hiring Back of House 397

Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations.

Back of House 52

Back of House FOH BOH Front of House 52

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. When your customers want to know if they can still get your delicious menu items through takeout and delivery service even if they can no longer dine in, the first place they’ll check is your website.

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Delivery FOH Front of House Mobile Ordering 107

Sling

MAY 9, 2021

Willing to refer your product or service to their friends and family. The customers can then use those points to purchase perks or items from your menu (e.g., 5) Secret Menu. Another perk that return customers love is the secret menu. 3) Train FOH Staff On Your Loyalty Program. Understanding when issues arise.

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Loyalty Program FOH Customer Service Website Management 78

Restaurant365

JUNE 22, 2021

Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. Your AvT variance shows you the difference between what you should have spent on food in theory, versus what you actually spent to make the menu items. Avoid Cross-Contamination That Leads to Food Waste.

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Compost Food Waste Front of House 88

The Restaurant Times

DECEMBER 26, 2020

Take reviews and references from multiple sources and analyze the market to understand the spending habits of people frequenting the target location. Monitor the time taken to accept, prepare, and serve menu items with the Kitchen Display System and POS reports. Complex Menu. Poor Customer Experience.

Operations 52

Operations Loyalty Program Seasonal Menu Employee Relations 52

Touch Bistro

MARCH 25, 2021

The process is sometimes referred to as organizational socialization and includes collecting paperwork, orienting new hires within your company’s culture, and providing restaurant employees with hands-on training. Hands-on menu training and tasting. Familiarize both teams with a menu tasting and training.

Hiring 52

Hiring Employee Relations FOH BOH 52

Restaurant365

DECEMBER 1, 2021

Guests at the Coeur d’Alene location find the same delicious menu paired with 32 beers on tap and a great wine selection, offered in a casual space for watching sports. However, “if a manager decided to deactivate somebody, I can actually reference back to that,” he added.

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Hiring Demo Communication Back of House 78

Restaurant365

MARCH 12, 2021

Guests at the Coeur d’Alene location find the same delicious menu paired with 32 beers on tap and a great wine selection, offered in a casual space for watching sports. However, “if a manager decided to deactivate somebody, I can actually reference back to that,” he added.

Hiring 78

Hiring Demo Communication Back of House 78

Touch Bistro

AUGUST 4, 2021

Servers also need to be able to understand how food is prepared and be ready to explain cooking methods, ingredients, and flavors to customers who inquire about menu items. 86: Noun meaning your restaurant is out of a menu item, or a verb meaning to remove an item from a dish. Culinary terminology isn’t just valuable to kitchen staff.

Front of House 52

Front of House BOH Back of House Point of Sale 52

Apicbase

MARCH 3, 2023

Some technologies integrate with the restaurant’s POS, allowing data to be easily shared between front-of-house (FoH) and back-of-house (BoH) systems. This end-to-end solution uses data from your POS to provide insights into sales, food costs, menu engineering and inventory management. What is POS system integration?

Point of Sale 52

Point of Sale POS Management Management 52

Apicbase

JUNE 16, 2023

For example, you can use sales data to track trends in customer spending and identify your most profitable menu items. On the other hand, if your restaurant operates with a seasonal menu, quarterly metrics could be more revealing. Consider menu engineering software as your strategic ally.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Sling

AUGUST 9, 2023

June 2020 Front Of House (FOH) Vs. Back Of House (BOH): What’s The Difference? July 2020 How To Create An Effective Project Management Plan July 2020 Work-Life Balance in Our Crazy Busy World June 2020 Keeping Up the Communication June 2020 How Do Employee Benefits Work? | A Guide For Managers June 2020 How Do I Manage Millenials?

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Apicbase

OCTOBER 14, 2022

If you see that one of your franchise outlets is struggling to bring in sales, there are several actions you can take: Work on improving your menu. Food cost is what it costs in materials to produce the items on your menu. You could also look into adding more menu modifiers, like sauces, toppings, and sides to your offering.

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Franchising Franchise Online Ordering Loyalty Program 52

Lavu

MARCH 11, 2020

Front-of-house (FOH) management. It can also help in running the restaurant outside the daily service, including services like billing, employee scheduling, and menu creation. . For the staff in the kitchen, they can use the system to create a menu, receive tickets, make when certain menu items are unavailable, and manage inventory. .

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Management Management Cash Management Mobile Ordering 78

Gourmet Marketing

SEPTEMBER 22, 2021

Jobs On The Menu. The site is perfect for advertising BOH and FOH positions. Jobs On The Menu. Managers can get more detailed profiles on high-quality candidates that include references, social influence, and referrals. Let’s look at several of the best sites where you can post restaurant jobs. The Restaurant Zone.

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Hiring Website Management Advertising Social Media 52

Touch Bistro

APRIL 7, 2021

For instance, you might find that one of your core values is putting the customer first or having a strong passion for your menu. An employee referral program is a hiring strategy where your current team members refer people they know as potential hires for your team. Revamp your onboarding process. Increase employee engagement.

Employee Relations 52

Employee Relations Hiring Seasonal Menu POS 52

7 Shifts

OCTOBER 22, 2021

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Regardless of if these new hires are temporary or permanent,part-time or full-time, or BOH or FOH , they should be hired promptly and confidently. Holiday Referral Sprints.

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